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[music playing]

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00:00:31,800 --> 00:00:32,960
[theme music playing]

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00:00:50,880 --> 00:00:52,320
[theme music concludes]

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00:01:04,120 --> 00:01:06,440
Jay and I come from a family

5
00:01:06,520 --> 00:01:09,880
whose last five generations
have been in the business of tea.

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00:01:10,200 --> 00:01:14,240
We have seen
our customers' needs changing.

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00:01:14,640 --> 00:01:17,240
In fact, like most youngsters,

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00:01:17,320 --> 00:01:21,520
Jay and I do not connect
with conventional tea much.

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00:01:21,600 --> 00:01:24,000
Our generation has
different demands altogether.

10
00:01:24,360 --> 00:01:27,600
We want tea which tastes good,

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00:01:27,920 --> 00:01:29,280
is healthy,

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00:01:29,360 --> 00:01:31,920
has a lot of variety,
takes no time to brew

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00:01:32,040 --> 00:01:33,880
and doesn't require much effort
to brew either.

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00:01:34,160 --> 00:01:37,080
We bring an all-in-one solution
to these problems.

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00:01:37,160 --> 00:01:39,640
- Oh. - So, Sharks,
will you do this with us?

16
00:01:40,680 --> 00:01:42,360
- Give me a C!
- C!

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00:01:42,440 --> 00:01:43,960
- Give me a U!
- U!

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00:01:44,040 --> 00:01:45,800
- Let's do a P!
- P.

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00:01:45,920 --> 00:01:48,000
- Give me a J!
- J!

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00:01:48,080 --> 00:01:50,280
- Give me an I!
- I!

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00:01:50,880 --> 00:01:52,120
- So, Cup-Ji.
- Cup-Ji.

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00:01:52,360 --> 00:01:53,600
[pleasant music playing]

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00:01:55,560 --> 00:01:58,440
At Cup-Ji, we've made paper cups

24
00:01:58,560 --> 00:02:00,840
that have green tea at the bottom.

25
00:02:28,400 --> 00:02:31,560
Every cup of Cup-Ji
contains less than 8 calories

26
00:02:40,520 --> 00:02:43,400
or having a good time
in a beach cafe in Rameswaram,

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00:02:43,560 --> 00:02:45,560
Cup-Ji should be
available everywhere.

28
00:02:54,640 --> 00:02:55,880
- Or Cup-Ji?
- Or Cup-Ji?

29
00:02:55,960 --> 00:02:57,200
[Sharks chuckle]

30
00:02:58,560 --> 00:02:59,720
Will you offer us tea?

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00:02:59,840 --> 00:03:00,760
- Yes.
- Sure.

32
00:03:02,840 --> 00:03:03,680
Which one's good?

33
00:03:03,840 --> 00:03:06,000
The taste for your personality
is coming soon.

34
00:03:06,120 --> 00:03:08,400
- Oh, my! - Till then,
you can just look at the packaging.

35
00:03:09,160 --> 00:03:10,400
You're getting us tea to drink.

36
00:03:10,480 --> 00:03:11,840
- Sure.
- The tastemaker is coming.

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00:03:11,960 --> 00:03:14,000
This is nice. Let me see this.

38
00:03:15,520 --> 00:03:17,200
I'll take the Paan.

39
00:03:17,400 --> 00:03:18,920
- Amazing.
- Interesting.

40
00:03:19,000 --> 00:03:20,280
Smells so good.

41
00:03:20,440 --> 00:03:22,760
Wow! The Paan smell is crazy.

42
00:03:22,880 --> 00:03:24,960
- Great idea though.
- It's a great idea.

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00:03:26,040 --> 00:03:27,480
- What flavour is it?
- Chatkara.

44
00:03:27,600 --> 00:03:29,240
- Wow.
- I just find it cool.

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00:03:30,000 --> 00:03:31,360
Ma'am, for you, we have Kokam.

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00:03:31,480 --> 00:03:32,520
- This one?
- Yes.

47
00:03:32,720 --> 00:03:34,200
- For you, we've got Pomegranate.
- Jasmine.

48
00:03:34,280 --> 00:03:35,800
- Do you also have black tea?
- Yes, sir.

49
00:03:35,880 --> 00:03:37,760
For you, we have Caramel Black Tea

50
00:03:37,920 --> 00:03:40,040
- which is this cup.
- Oh, nice. I love it.

51
00:03:40,120 --> 00:03:41,360
Sir, Paan Green Tea for you.

52
00:03:41,520 --> 00:03:42,400
Thank you.

53
00:03:47,040 --> 00:03:48,640
Does it contain premixed sugar?

54
00:03:48,760 --> 00:03:49,920
- No...
- This is very sweet.

55
00:04:06,520 --> 00:04:08,200
- So, that option is available too.
- Yes.

56
00:04:08,280 --> 00:04:10,720
Look, I enjoyed the taste of it.
It is good.

57
00:04:20,360 --> 00:04:21,200
It's lovely.

58
00:04:26,160 --> 00:04:27,440
- like green tea.
- Yes. That's the vision.

59
00:04:27,520 --> 00:04:28,840
- Absolutely.
- Fantastic.

60
00:04:36,520 --> 00:04:38,720
What's the price of one teabag
of Lipton Green Tea?

61
00:04:50,200 --> 00:04:52,000
Hence, the smallest particles
of green tea go in it.

62
00:04:52,080 --> 00:04:54,160
There is no scope
to put real ingredients either.

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00:04:54,280 --> 00:04:55,560
What do you mean
by real ingredients?

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00:04:55,640 --> 00:04:58,200
Take for instance our
Rose Cardamom cup, which you have.

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00:04:58,280 --> 00:05:01,040
If you tear it,
you will find dried rose petals,

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00:05:01,160 --> 00:05:03,600
cardamom husk and fennel seeds.

67
00:05:03,760 --> 00:05:06,240
So, the bold and desi flavour
that you get

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00:05:06,360 --> 00:05:08,480
comes from brewing
real ingredients.

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00:05:26,360 --> 00:05:29,960
When you dispose of it,
it will drip everywhere.

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00:05:30,040 --> 00:05:31,920
To bring convenience
and consistency,

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00:05:32,000 --> 00:05:34,240
we have put them into paper cups.

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00:05:34,360 --> 00:05:37,280
Coming to your USP
that is your sachet.

73
00:05:37,400 --> 00:05:39,760
The barrier to entry is very low.

74
00:05:39,840 --> 00:05:41,160
It's very easy to copy, right?

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00:06:02,840 --> 00:06:06,000
My father spent the last 25 years
into the export of tea.

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00:06:06,080 --> 00:06:08,400
- You know each other...
- Since childhood.

77
00:06:08,520 --> 00:06:10,720
No, it's a funny story.

78
00:06:10,720 --> 00:06:13,640
Our family is the same
till the fifth generation.

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00:06:13,720 --> 00:06:16,640
Otherwise, we're uncle and nephew.

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00:06:16,720 --> 00:06:19,760
- Oh, really!
- I'm the nephew at 27 years old

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00:06:20,000 --> 00:06:21,840
and he's the uncle at 24 years old.

82
00:06:22,000 --> 00:06:23,280
- Wow!
- What!

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00:06:23,400 --> 00:06:24,880
Like a cousin uncle, you mean?

84
00:06:24,960 --> 00:06:26,320
- Yes.
- Okay. Got it.

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00:07:22,440 --> 00:07:24,800
- I was waiting for you... - It has
no connection to the packaging.

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00:07:24,880 --> 00:07:28,160
Then why aren't you making
better-flavoured

87
00:07:28,240 --> 00:07:29,720
and tastier green tea?

88
00:07:29,800 --> 00:07:31,160
Why are you making this?

89
00:07:31,320 --> 00:07:32,120
Very simple.

90
00:07:32,200 --> 00:07:33,440
We made these blends.

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00:07:33,520 --> 00:07:36,920
We offered them to people
at tea stalls, shops

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00:07:37,000 --> 00:07:39,560
and even in gardens.

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00:07:39,680 --> 00:07:41,640
People loved our blends,

94
00:07:41,760 --> 00:07:44,480
but when they took it home
and made it,

95
00:07:44,680 --> 00:07:47,160
they did not have
the same experience.

96
00:07:47,360 --> 00:07:49,720
Why? When they made it at home...

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00:07:49,840 --> 00:07:50,840
The quantity.

98
00:07:50,920 --> 00:07:51,800
Exactly.

99
00:07:51,880 --> 00:07:53,080
They didn't know how much to put

100
00:07:53,160 --> 00:07:55,560
or what the measured amount
of green tea was.

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00:07:55,680 --> 00:07:58,320
Whether it should be consumed
in a 130 ml mug or bigger

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00:07:58,480 --> 00:07:59,800
was their confusion.

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00:08:00,440 --> 00:08:02,560
I noticed that everywhere,
the print on the box

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00:08:02,680 --> 00:08:05,280
is in Arabic
for Middle Eastern countries.

105
00:08:15,400 --> 00:08:18,040
we were nominated
as the most innovative beverage.

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00:08:18,160 --> 00:08:20,800
Along with that, we were the only
Indian company to get there.

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00:08:20,880 --> 00:08:22,680
During that time,

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00:08:22,760 --> 00:08:24,920
we got our first
full-container load order

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00:08:25,000 --> 00:08:26,040
- for Saudi Arabia.
- Wow.

110
00:08:26,160 --> 00:08:28,320
We sent a second container
there too.

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00:08:28,320 --> 00:08:31,200
We got an order for Dubai
and Australia from there as well.

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00:08:31,280 --> 00:08:34,120
And we're also shipping
the next container to Japan.

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00:08:34,240 --> 00:08:35,640
- Very good.
- Very interesting.

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00:08:35,760 --> 00:08:38,000
What is your GTM strategy?

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00:08:38,080 --> 00:08:39,240
The first is export.

116
00:09:22,480 --> 00:09:24,920
We'll need to spend
Rs. 20 for every cup.

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00:09:25,000 --> 00:09:26,560
When we sell to offices,

118
00:09:26,640 --> 00:09:30,400
we sell them at a price point
which is quite convenient

119
00:09:30,520 --> 00:09:32,680
for the admin to put to use.

120
00:09:32,960 --> 00:09:35,440
This price point
gives us a dual advantage.

121
00:09:35,560 --> 00:09:40,120
When you provide beverages
for your employees free of cost,

122
00:09:40,360 --> 00:09:41,640
they'll obviously have it.

123
00:09:41,760 --> 00:09:44,360
If they like it,
they will buy for their families.

124
00:09:44,480 --> 00:09:47,880
They would buy from Amazon
or the website for their families.

125
00:09:48,040 --> 00:09:50,520
That builds an ecosystem for us.

126
00:09:51,200 --> 00:09:54,440
Second in the institutional sales
are key channels

127
00:09:54,520 --> 00:09:58,320
like spas, salons,
hospitals and college canteens.

128
00:09:58,400 --> 00:10:00,640
They are great selling points for us

129
00:10:00,720 --> 00:10:04,000
to provide tasty
and innovative green tea to people.

130
00:10:04,120 --> 00:10:06,600
When we tested this
with the younger generation,

131
00:10:06,720 --> 00:10:08,280
they absolutely loved it.

132
00:10:08,360 --> 00:10:10,640
We've even gotten repeat orders
from such places.

133
00:10:11,960 --> 00:10:14,200
Give us your sales numbers.
We don't have an idea of it yet.

134
00:10:14,280 --> 00:10:17,360
In total, we have done
sales of Rs. 62 lakhs

135
00:10:37,480 --> 00:10:39,760
- They're not recurring.
- It fluctuates slightly.

136
00:10:39,880 --> 00:10:40,920
- It is sporadic.
- Yes.

137
00:10:41,000 --> 00:10:44,080
Institutional sales and D2C
must be a small margin.

138
00:10:44,200 --> 00:10:45,680
What about the rest?

139
00:10:45,800 --> 00:10:47,040
Promotional gifting.

140
00:10:47,200 --> 00:10:49,560
- So, most of your business
is exports and gifting. - Yes, sir.

141
00:10:53,120 --> 00:10:56,520
I can understand if consumers
in India are ordering in bulk.

142
00:10:56,600 --> 00:10:58,640
That sales has not increased,
it is very low.

143
00:11:54,480 --> 00:11:57,560
You have to burn cash
in order to be a D2C brand.

144
00:11:57,640 --> 00:11:59,920
Have you made a profit
in a revenue of Rs. 62 lakhs?

145
00:12:00,080 --> 00:12:02,200
Our burn is around Rs. 7 lakhs.

146
00:12:02,280 --> 00:12:04,920
Is it Rs. 7 lakhs on Rs. 62 lakhs
or per month?

147
00:12:05,040 --> 00:12:06,360
- On Rs. 62 lakhs.
- Rs. 62 lakhs.

148
00:12:11,840 --> 00:12:13,200
What are you solving?

149
00:12:13,480 --> 00:12:16,600
The branding is pretty.
10 on 10 marks for that,

150
00:12:16,760 --> 00:12:19,320
but quite inconvenient in terms
of storage. I would not keep...

151
00:12:19,560 --> 00:12:21,560
50 to 100 teabags
take up this much space.

152
00:12:21,640 --> 00:12:24,560
I wouldn't be able to keep
so many cups on the table for sure.

153
00:12:24,640 --> 00:12:27,640
It isn't an easy-to-use product
for that reason.

154
00:12:28,840 --> 00:12:30,240
Secondly, your pricing.

155
00:12:30,320 --> 00:12:32,600
You should rework your strategy.

156
00:12:39,160 --> 00:12:40,240
it's way too expensive.

157
00:12:40,360 --> 00:12:43,480
I don't see the possibility
of making a mass customer base.

158
00:12:43,640 --> 00:12:45,520
I am out,
the rest of the Sharks remain.

159
00:12:46,400 --> 00:12:48,280
So, Jay and Aakash,

160
00:12:48,760 --> 00:12:50,840
in my view, your strength,

161
00:12:50,920 --> 00:12:52,160
which is your family background

162
00:12:52,280 --> 00:12:55,080
and your understanding
of blends and exports,

163
00:12:55,240 --> 00:12:57,880
can help you build a business
of green tea.

164
00:12:58,000 --> 00:13:00,960
Right now, your obsession
towards the cup,

165
00:13:01,040 --> 00:13:02,680
including the name,

166
00:13:02,760 --> 00:13:04,440
that won't let you do that.

167
00:13:04,560 --> 00:13:06,160
So, I am out for now.

168
00:13:06,240 --> 00:13:09,240
I loved the effort and the thought

169
00:13:09,320 --> 00:13:11,680
and the innovative thinking
that you've put into this.

170
00:13:11,680 --> 00:13:12,560
So, good luck.

171
00:13:12,800 --> 00:13:14,840
What are the current
online sales of green tea?

172
00:13:14,920 --> 00:13:16,880
It's a Rs. 150-crore market.

173
00:13:31,520 --> 00:13:34,400
A Rs. 100-crore market can be built
within the next five years surely.

174
00:13:34,520 --> 00:13:35,360
I'm out.

175
00:13:36,200 --> 00:13:38,440
You have quite low aspirations.

176
00:13:38,560 --> 00:13:41,760
Rs. 50-crore sales in three years
isn't a big deal.

177
00:13:41,840 --> 00:13:44,240
Your aspiration should have been
to do Rs. 50 crores a month.

178
00:13:44,360 --> 00:13:46,040
Sir, that is without you.

179
00:13:46,120 --> 00:13:48,640
- If you come on board,
we will do better. - [laughter]

180
00:13:49,160 --> 00:13:50,920
Sir, we're really passionate
about the product

181
00:13:51,000 --> 00:13:52,920
and we know
we've built a strong product.

182
00:13:53,040 --> 00:13:54,480
There's no doubt about it.

183
00:14:01,320 --> 00:14:03,320
That's a lot of work, you see.

184
00:14:08,320 --> 00:14:09,720
Unfortunately, I am out.

185
00:14:10,840 --> 00:14:12,000
I'm also out.

186
00:14:12,400 --> 00:14:15,960
The issue is, like I told you,
there is no barrier to entry

187
00:14:43,080 --> 00:14:46,240
Secondly, exporting green tea
from India is difficult

188
00:14:46,440 --> 00:14:48,320
- because India is not known
for green tea. - Yes.

189
00:14:48,400 --> 00:14:51,000
The green tea that is popular
and most consumed

190
00:14:51,080 --> 00:14:53,160
is that of China and Japan, right?

191
00:14:53,320 --> 00:14:55,240
You will need
to create a market there.

192
00:14:55,440 --> 00:14:59,200
This is a novelty item in D2C.

193
00:15:00,120 --> 00:15:01,840
People might find it interesting
for gifting.

194
00:15:01,920 --> 00:15:04,880
When I saw it the first time,
I thought it was very fascinating.

195
00:15:05,080 --> 00:15:07,960
Ultimately, this won't
form a habit, right?

196
00:15:08,080 --> 00:15:11,160
I think you don't have
the right product-market fit yet.

197
00:15:11,360 --> 00:15:13,120
That's the reason, I'm out as well.

198
00:15:13,400 --> 00:15:15,040
I think you need to do
a little more work.

199
00:15:16,200 --> 00:15:17,000
- Good luck, guys.
- Okay?

200
00:15:17,120 --> 00:15:18,360
- Bye.
- Good luck.

201
00:15:18,800 --> 00:15:21,040
- Prove all of us wrong
by building something big. - Yes.

202
00:15:21,160 --> 00:15:22,560
- All the best, guys.
- Thank you.

203
00:15:22,680 --> 00:15:23,600
Keep smiling.

204
00:15:23,800 --> 00:15:24,840
[sad music playing]

205
00:17:25,800 --> 00:17:26,840
[theme music playing]

206
00:17:45,440 --> 00:17:47,040
[theme music concludes]

207
00:17:48,280 --> 00:17:51,960
Sharks, when we wear clothes
that are rough and cause irritation,

208
00:17:51,960 --> 00:17:53,760
we get annoyed.

209
00:17:54,320 --> 00:17:55,400
Take this for instance.

210
00:17:55,520 --> 00:17:57,760
It makes a bold fashion statement,

211
00:17:57,840 --> 00:18:00,240
but irritates the skin to no end!

212
00:18:00,400 --> 00:18:02,400
I have the urge to take it off,

213
00:18:02,560 --> 00:18:04,400
go back home

214
00:18:04,640 --> 00:18:07,080
and change into
a pair of comfortable pyjamas.

215
00:18:07,520 --> 00:18:10,880
Imagine how babies feel

216
00:18:10,960 --> 00:18:13,160
when we as adults
can get so irritated.

217
00:18:13,560 --> 00:18:16,440
A thousand different chemicals
are used to make clothing for babies

218
00:18:16,520 --> 00:18:19,680
that are available in the market.

219
00:18:19,800 --> 00:18:21,360
These chemicals

220
00:18:21,480 --> 00:18:24,400
could cause a lot of damage
to their skin.

221
00:18:24,480 --> 00:18:26,680
These very chemicals

222
00:18:26,760 --> 00:18:29,120
also make their products

223
00:18:29,480 --> 00:18:31,120
extremely uncomfortable to wear.

224
00:18:31,520 --> 00:18:34,240
Sharks, look at this innocent baby.

225
00:18:34,320 --> 00:18:36,200
Isn't it cute and happy?

226
00:18:36,520 --> 00:18:39,280
If babies are happy,
then so are their parents.

227
00:18:39,360 --> 00:18:42,640
Sharks, we're here
to make everyone happy

228
00:18:42,760 --> 00:18:43,840
with A Toddler Thing.

229
00:19:39,560 --> 00:19:43,880
Our vision is to provide
safe, comfortable,

230
00:19:44,000 --> 00:19:46,280
and affordable products to parents.

231
00:20:03,400 --> 00:20:05,200
- Thank you!
- Thank you!

232
00:20:05,280 --> 00:20:07,200
I stayed for four years in Chennai.

233
00:20:07,280 --> 00:20:09,920
I used to say...
[speaking in regional language]

234
00:20:10,000 --> 00:20:11,120
[speaking in regional language]

235
00:20:11,200 --> 00:20:13,000
Please excuse us.

236
00:20:13,080 --> 00:20:16,280
Though I speak in Hindi,
I'm not perfect.

237
00:20:16,360 --> 00:20:18,160
Your Hindi is better than her Tamil.

238
00:20:18,840 --> 00:20:20,560
Like 100 million times better!

239
00:20:20,640 --> 00:20:21,480
[laughing]

240
00:20:21,560 --> 00:20:23,240
So don't worry.

241
00:20:23,320 --> 00:20:27,960
How do you two know each other?
And how did you get this idea?

242
00:20:28,080 --> 00:20:30,720
I was pursuing engineering.

243
00:20:30,800 --> 00:20:34,040
I didn't like engineering
but I made friends.

244
00:20:34,760 --> 00:20:36,920
In which college did you two meet?

245
00:20:46,240 --> 00:20:48,560
Then I researched.

246
00:20:48,720 --> 00:20:51,000
Of course, I like fashion

247
00:20:51,080 --> 00:20:53,720
and I like to give my baby the best.

248
00:20:53,800 --> 00:20:55,760
Then I came to know

249
00:20:55,840 --> 00:20:58,480
that this industry is unregulated.

250
00:20:58,560 --> 00:21:00,680
I wanted to solve this issue

251
00:21:00,760 --> 00:21:03,600
so I contacted Ashwanth

252
00:21:03,680 --> 00:21:07,360
because I felt he could
help me start a business.

253
00:21:07,480 --> 00:21:09,040
[laughing]

254
00:21:09,120 --> 00:21:13,000
We met through the
entrepreneurial cell in our college.

255
00:21:13,080 --> 00:21:14,560
So I went to him saying,

256
00:21:14,640 --> 00:21:17,680
"Ashwanth, this is my idea.
How should we go about it?"

257
00:21:17,880 --> 00:21:19,120
- So...
- Actually,

258
00:21:19,200 --> 00:21:22,480
I went to the US to do my Masters
after completing engineering.

259
00:21:22,560 --> 00:21:25,160
I completed my specialisation
in data analytics and marketing.

260
00:21:25,280 --> 00:21:27,760
- Which college?
- Pace University, New York.

261
00:21:34,640 --> 00:21:36,800
because of health issues.

262
00:21:36,920 --> 00:21:39,280
I was at the lowest point
of my life back then.

263
00:21:39,360 --> 00:21:42,120
And then Swathi approached me
with this idea.

264
00:21:42,200 --> 00:21:43,960
I liked her idea.

265
00:21:44,040 --> 00:21:45,400
Then I told her,

266
00:21:45,480 --> 00:21:47,960
"I'll help you set up the business
and the technical aspect

267
00:21:48,080 --> 00:21:49,960
for six months." And...

268
00:21:50,040 --> 00:21:53,640
And, Sharks, six years later,
we are in front of you

269
00:21:53,760 --> 00:21:55,800
in Shark Tank. So...

270
00:21:55,880 --> 00:21:56,920
Yes!

271
00:21:57,240 --> 00:21:58,960
Did you always want
to be an entrepreneur?

272
00:21:59,040 --> 00:22:00,080
Or are you from a business family?

273
00:22:00,200 --> 00:22:03,640
I got married into a family
having a textile background.

274
00:22:03,760 --> 00:22:05,760
They are from Tiruppur.

275
00:22:05,840 --> 00:22:09,400
I developed an interest
in textiles because of that.

276
00:22:09,480 --> 00:22:11,880
When I told my family,
"I'll start a business in textiles",

277
00:22:11,960 --> 00:22:14,600
they said, "Okay. Open a boutique.

278
00:22:14,680 --> 00:22:16,920
It would be great!"

279
00:22:17,000 --> 00:22:20,440
[laughing] "That would be perfect."

280
00:22:20,560 --> 00:22:22,520
Which Bollywood film did you watch?

281
00:22:22,600 --> 00:22:23,760
Exactly!

282
00:22:24,760 --> 00:22:25,960
[giggling]

283
00:22:26,040 --> 00:22:28,160
Are you always so energetic?

284
00:22:28,240 --> 00:22:30,120
- Yes, a little bit.
- Very much!

285
00:22:30,200 --> 00:22:31,240
Look.

286
00:22:31,520 --> 00:22:32,920
- He spoke, finally.
- I face it daily!

287
00:22:33,000 --> 00:22:35,160
He uttered a few words, finally.

288
00:22:36,320 --> 00:22:40,280
So I was like, "No.
I must do something different."

289
00:22:40,440 --> 00:22:42,640
A product caught my eye

290
00:22:42,720 --> 00:22:45,600
and back then
it wasn't available in India.

291
00:22:45,680 --> 00:22:47,040
I'm talking about cloth diapers.

292
00:22:56,600 --> 00:22:59,760
I literally conceived
both babies at the same time.

293
00:22:59,840 --> 00:23:01,320
- A Toddler Thing...
- Wow!

294
00:23:01,400 --> 00:23:04,000
I have a five-year-old daughter,
Arudha.

295
00:23:04,080 --> 00:23:08,200
I raised both things
at almost the same time.

296
00:23:29,480 --> 00:23:32,280
I want to know
the number of your SKUs.

297
00:23:41,560 --> 00:23:43,200
- "28!" Okay.
- Yes.

298
00:23:44,000 --> 00:23:46,480
They are divided into Diapering
Essentials, Muslin Essentials

299
00:23:46,600 --> 00:23:48,560
and Baby Clothing.

300
00:23:48,680 --> 00:23:52,240
Under Diapering Essentials,
we make cloth diapers.

301
00:23:52,360 --> 00:23:55,280
We also have Ultra Undies
which are padded underwear.

302
00:23:55,360 --> 00:24:00,920
We make Training Pants
and nappies too.

303
00:24:01,000 --> 00:24:04,840
Under the Muslin category,
we have swaddles,

304
00:24:04,960 --> 00:24:07,000
blankets and other such things.

305
00:24:07,080 --> 00:24:10,560
Vineeta, you are holding
a soft fabric made of aloe vera.

306
00:24:10,640 --> 00:24:13,240
Wow! I love it! It's lovely!

307
00:24:13,320 --> 00:24:15,640
- The packaging looks cute.
- Thank you!

308
00:24:15,720 --> 00:24:17,040
Very nice.

309
00:24:17,240 --> 00:24:20,800
Please tell us your revenue split
in terms of percentage.

310
00:24:31,640 --> 00:24:33,720
- It's so soft.
- Thank you!

311
00:24:33,800 --> 00:24:38,160
Do you make every item
with muslin and types of muslin?

312
00:24:38,240 --> 00:24:40,480
- Yes! Yes! - Yes, we use
muslin and types of muslin.

313
00:24:40,560 --> 00:24:41,760
Even the diapers?

314
00:24:41,840 --> 00:24:45,280
Mostly, cloth diapers
are made with cotton.

315
00:24:45,400 --> 00:24:47,600
- We have that too.
- We also have cotton diapers.

316
00:24:47,680 --> 00:24:50,240
Those are traditional 'langots'.

317
00:24:50,360 --> 00:24:51,640
- Yes!
- Yes.

318
00:24:58,080 --> 00:25:00,040
So those are made with muslin.

319
00:25:00,120 --> 00:25:03,960
Please tell us the advantages
of muslin and aloe vera clothing.

320
00:25:14,600 --> 00:25:16,680
We also make muslin ethnic wear.

321
00:25:16,760 --> 00:25:18,120
Very interesting.

322
00:25:18,280 --> 00:25:20,320
Swathi, I must compliment you

323
00:25:20,400 --> 00:25:22,320
on the design element.

324
00:25:22,400 --> 00:25:25,600
Your detailing, these pleats

325
00:25:25,800 --> 00:25:29,320
and the feel of the material
scream high fashion!

326
00:25:29,400 --> 00:25:32,240
- Thank you! - You aren't making
substandard material for kids.

327
00:25:32,320 --> 00:25:33,200
So, well done.

328
00:25:33,200 --> 00:25:34,680
Who is the designer?
The brain behind this.

329
00:25:34,760 --> 00:25:36,720
- It's a beautiful design.
- Thank you so much!

330
00:25:36,840 --> 00:25:40,160
All the creative work
is done by me and my team.

331
00:25:40,240 --> 00:25:42,760
- Okay.
- So when you mention

332
00:25:42,840 --> 00:25:46,320
that clothes are made with aloe vera
or some other material,

333
00:25:46,400 --> 00:25:48,200
does it affect the buying behaviour?

334
00:25:48,280 --> 00:25:52,240
Definitely! You know, people
understand its value nowadays.

335
00:25:52,320 --> 00:25:55,160
Is it an urban
and affluent phenomenon

336
00:25:55,240 --> 00:25:57,040
or a common one?

337
00:26:35,440 --> 00:26:38,160
with three machines and two tailors.

338
00:26:38,480 --> 00:26:41,160
Gradually, we invested more money
and started expanding.

339
00:26:41,320 --> 00:26:42,840
Currently, we have 40 machines.

340
00:26:55,160 --> 00:26:56,920
- So you are the CEO.
- Yes!

341
00:26:57,000 --> 00:26:58,480
What is the equity split?

342
00:27:17,400 --> 00:27:19,480
She gave you the idea

343
00:27:19,560 --> 00:27:22,480
but you have double her holding.

344
00:27:22,680 --> 00:27:23,960
Amazing!

345
00:27:24,240 --> 00:27:25,680
- No.
- No.

346
00:27:25,760 --> 00:27:28,600
I couldn't contribute much
in capital

347
00:27:28,680 --> 00:27:31,760
so he invested in me,

348
00:27:31,840 --> 00:27:34,320
my idea, and my brand.

349
00:27:34,440 --> 00:27:35,360
- Oh, nice!
- Nice!

350
00:27:35,440 --> 00:27:37,120
- Well done!
- I was emptied!

351
00:27:38,000 --> 00:27:39,600
Can you share the sales figures?

352
00:28:10,880 --> 00:28:12,720
Gross margin is calculated
on the net revenue

353
00:28:12,800 --> 00:28:14,480
and not on unit economics.

354
00:28:32,760 --> 00:28:35,440
Post-funding,
we were pushing ourselves.

355
00:28:35,520 --> 00:28:36,520
When did you get the funding?

356
00:28:36,640 --> 00:28:37,920
During November-December.

357
00:28:38,000 --> 00:28:41,040
Your business was smooth
and profitable before funding.

358
00:28:41,120 --> 00:28:43,000
- It was profitable.
- After you got funding,

359
00:28:43,080 --> 00:28:45,360
you started burning. Was it
because of the investor pressure?

360
00:28:45,480 --> 00:28:46,640
- Growth...
- Scalability.

361
00:28:46,720 --> 00:28:48,520
We started doing what we
wanted to do for the last two years

362
00:28:48,640 --> 00:28:50,320
after we received the money.

363
00:28:50,400 --> 00:28:51,880
You shared your figures until March.

364
00:28:51,960 --> 00:28:53,400
- Yes. - Please tell us
the last month's too.

365
00:29:39,680 --> 00:29:42,200
The first thing is that
we focussed on our infrastructure.

366
00:29:42,320 --> 00:29:43,760
While doing infrastructural changes,

367
00:29:43,840 --> 00:29:45,840
you shouldn't bring down
your business

368
00:29:45,920 --> 00:29:47,880
from Rs. 75 lakhs
to Rs. 40 lakhs.

369
00:29:47,960 --> 00:29:50,280
- Of course. - I understand
that CAC is going out of control.

370
00:29:50,360 --> 00:29:53,400
You pause, figure out the SKUs
and the infrastructure

371
00:29:53,480 --> 00:29:55,400
and then you restart
with a lower CAC.

372
00:29:55,480 --> 00:29:58,400
Then the business scales up
and it makes sense.

373
00:29:58,480 --> 00:30:00,160
These figures don't make sense.

374
00:30:00,440 --> 00:30:03,000
We restarted our business
only in August.

375
00:30:03,080 --> 00:30:06,200
We started doing a lot of marketing

376
00:30:06,280 --> 00:30:08,040
and pushing forward
only in August.

377
00:30:08,120 --> 00:30:09,920
We wanted to focus
after rebranding...

378
00:30:10,000 --> 00:30:12,480
- Oh! So you wanted to do
rebranding. - Rebranding!

379
00:30:12,560 --> 00:30:14,760
- Website... - You are losing
Rs. 5 lakhs per month.

380
00:30:14,840 --> 00:30:17,760
- Yes. - How much do you
have in your bank account?

381
00:30:17,880 --> 00:30:19,160
Right now, we have
Rs. 80 lakhs in our account.

382
00:30:24,320 --> 00:30:26,760
- Yes. - Your focus is to have
a profitable business.

383
00:30:26,880 --> 00:30:29,520
I hail from a fourth-generation
business family.

384
00:30:29,600 --> 00:30:31,800
- I can't sleep
without profitability. - Very good.

385
00:30:31,920 --> 00:30:33,600
My grandfather was 75 years old.

386
00:30:33,680 --> 00:30:35,560
- He is 82 years old now.
- Outstanding.

387
00:30:35,680 --> 00:30:38,280
He understands VC investment
and angel funding.

388
00:30:38,360 --> 00:30:39,160
- Wow!
- Wow!

389
00:30:39,240 --> 00:30:40,560
Trust me,
I just need an Excel sheet.

390
00:30:40,680 --> 00:30:42,440
Use VLOOKUP function
and do everything.

391
00:30:42,560 --> 00:30:44,080
He sits with me for half an hour

392
00:30:44,160 --> 00:30:45,600
and he'll tell me if I'm
on the right path or not.

393
00:30:45,680 --> 00:30:47,120
Very nice. And your dad?

394
00:30:47,160 --> 00:30:49,000
They are all
into jewellery manufacturing.

395
00:30:49,560 --> 00:30:52,680
What are your sales channels?
Websites or marketplaces?

396
00:31:18,440 --> 00:31:22,160
Please share the maths.
Your AOV and the other things.

397
00:32:09,360 --> 00:32:12,680
[laughing] Because he'd have
asked 18 follow-up questions.

398
00:32:14,440 --> 00:32:17,160
You two are brimming with energy.

399
00:32:17,240 --> 00:32:18,960
You are focused on profitability.

400
00:32:19,040 --> 00:32:23,600
Just stick to it
as it's an advantage you have.

401
00:32:23,680 --> 00:32:26,560
I'm not interested in this category,

402
00:32:26,640 --> 00:32:29,760
so unfortunately,
I'll have to step out.

403
00:32:30,320 --> 00:32:31,360
I'm sorry, but I'm out.

404
00:32:31,440 --> 00:32:33,080
Thank you, Aman. Thank you so much.

405
00:32:33,160 --> 00:32:36,760
I love the sustainability part
and I'm a huge fan of your designs.

406
00:32:37,200 --> 00:32:39,240
However, as an investor,

407
00:32:39,320 --> 00:32:43,920
we have a vision of a scale
to get an exit.

408
00:32:44,240 --> 00:32:47,280
And when you said
that a rebranding exercise

409
00:32:47,400 --> 00:32:50,480
dipped your sales
from Rs. 75 lakhs to Rs. 50 lakhs,

410
00:32:50,680 --> 00:32:52,480
it made me nervous.

411
00:32:52,560 --> 00:32:54,960
Right? Because it's a huge drop.

412
00:32:55,440 --> 00:32:57,520
That drop has been there
for three months.

413
00:32:57,600 --> 00:33:00,800
You couldn't reach Rs. 75 lakhs
readily again.

414
00:33:00,880 --> 00:33:03,280
- All three categories have
tough competition. - Right.

415
00:33:03,360 --> 00:33:06,040
I don't see an exit as an investor.

416
00:33:06,120 --> 00:33:07,720
For that reason, I'm out

417
00:33:07,840 --> 00:33:10,440
but brilliant products.
Congratulations!

418
00:33:10,520 --> 00:33:11,960
Thank you so much.

419
00:33:12,040 --> 00:33:15,640
Do you've an idea of the percentage
of cloth in the total diaper market?

420
00:33:15,720 --> 00:33:17,160
Probably 5%-6% right now.

421
00:33:17,680 --> 00:33:19,640
How many crores is 5%?

422
00:33:28,960 --> 00:33:30,800
- So it comes to Rs. 1,200 crores.
- Yes!

423
00:33:30,880 --> 00:33:34,400
If you get Rs. 80 lakhs,
how big a business will you build?

424
00:33:34,720 --> 00:33:37,000
By when? And how?

425
00:34:11,400 --> 00:34:14,640
The revenue from
the marketplaces is 20% right now.

426
00:34:14,720 --> 00:34:16,680
We'll focus
only on top-of-the-line products.

427
00:34:16,760 --> 00:34:18,800
We'll make sure
that the top-of-the-line products

428
00:34:18,920 --> 00:34:21,040
contribute to 80%
of our marketplace sales.

429
00:34:34,640 --> 00:34:36,480
make me think you'll win eventually.

430
00:34:36,560 --> 00:34:39,000
If your product is good,
it finds its way eventually.

431
00:34:39,080 --> 00:34:40,240
I'll make you an offer.

432
00:34:43,080 --> 00:34:45,120
I'll give Rs. 40 lakhs
against equity.

433
00:34:46,200 --> 00:34:48,400
I want 2% equity.

434
00:34:48,680 --> 00:34:51,280
- I'll give you Rs. 40 lakhs
for the same. - Gosh!

435
00:34:51,560 --> 00:34:53,480
And Rs. 40 lakhs in royalty format

436
00:34:53,600 --> 00:34:55,080
only when you are profitable.

437
00:34:56,000 --> 00:34:57,560
I'll take 3% of sales

438
00:34:57,680 --> 00:35:01,320
at a minimum threshold. You have
to pay only if you get a 7% profit.

439
00:35:08,680 --> 00:35:10,920
I can't find the Hindi equivalent.
It's "earnest".

440
00:35:11,000 --> 00:35:13,480
You two are really earnest, sincere,

441
00:35:13,600 --> 00:35:16,320
and honest founders. I love that.

442
00:35:16,400 --> 00:35:19,760
Having said that,
this is a niche market.

443
00:35:19,840 --> 00:35:23,200
We can give a valuation
of up to Rs. 70 crores.

444
00:35:23,280 --> 00:35:25,960
Beyond that,
there will be scalability issues.

445
00:35:26,040 --> 00:35:28,960
The offer that I wanted to give...

446
00:35:29,040 --> 00:35:33,120
We discussed it.
It was in a much lesser range

447
00:35:33,200 --> 00:35:36,240
than what Amit is offering.
And I think it's a very good deal.

448
00:35:36,360 --> 00:35:38,880
I don't even want to

449
00:35:38,960 --> 00:35:40,280
put that offer out.

450
00:35:41,400 --> 00:35:43,400
- And best of luck! I am out.
- Thank you!

451
00:35:43,480 --> 00:35:45,600
Guys, it was a pleasure to meet you.

452
00:35:45,960 --> 00:35:48,040
You have the right intent.

453
00:35:48,120 --> 00:35:50,400
The weakness is that

454
00:35:50,480 --> 00:35:51,960
you are not clear
about how you will scale.

455
00:35:52,040 --> 00:35:54,560
I asked you about your strategy.

456
00:35:54,640 --> 00:35:57,640
You gave me a checklist.

457
00:35:57,720 --> 00:35:59,280
You want to do everything.

458
00:35:59,360 --> 00:36:01,440
Right? So you haven't
figured out as yet about

459
00:36:01,520 --> 00:36:04,200
what steps you need to take
to grow your business.

460
00:36:04,280 --> 00:36:05,600
The market is crowded.

461
00:36:05,720 --> 00:36:09,000
But we were thinking that
this could be a niche business.

462
00:36:09,080 --> 00:36:13,080
In fact, we were going to offer you.
I was thinking Rs. 80 lakhs for 10%.

463
00:36:13,440 --> 00:36:16,600
But Amit changed the calculation.

464
00:36:16,840 --> 00:36:18,280
So, good luck, guys. I am out.

465
00:36:19,400 --> 00:36:21,280
Tell us your decision.

466
00:36:21,400 --> 00:36:23,600
[suspenseful music playing]

467
00:36:26,160 --> 00:36:28,080
- Amit! Deal done!
- Amit! It's a deal.

468
00:36:35,600 --> 00:36:37,080
- Thank you so much!
- Thank you.

469
00:36:37,640 --> 00:36:39,080
[camera clicks]

470
00:36:41,520 --> 00:36:43,240
- All the best, guys!
- Thank you!

471
00:36:43,320 --> 00:36:44,920
Good luck, guys! All the best!

472
00:36:46,880 --> 00:36:49,320
[music fades]

473
00:38:28,080 --> 00:38:31,080
[theme music playing]

474
00:38:45,840 --> 00:38:49,400
Sharks, nowadays, a marriage
might not last forever.

475
00:38:49,520 --> 00:38:52,240
However, your bond with
neck pain and back pain

476
00:38:52,320 --> 00:38:53,760
is everlasting.

477
00:38:54,040 --> 00:38:55,800
This is the problem
we face nowadays.

478
00:38:55,880 --> 00:38:57,320
Sharks, did you know

479
00:38:57,440 --> 00:39:00,240
that chronic pain, also called
musculoskeletal disorder,

480
00:39:05,880 --> 00:39:07,520
Such as back pain, neck pain,

481
00:39:07,600 --> 00:39:09,080
arthritis, and spondylitis.

482
00:39:09,160 --> 00:39:11,920
Over 170 crore people worldwide

483
00:39:12,040 --> 00:39:13,560
suffer from
musculoskeletal disorder.

484
00:39:27,680 --> 00:39:29,960
Physiotherapy lacks standardization.

485
00:39:30,080 --> 00:39:33,440
If you don't do yoga properly,
it can backfire.

486
00:39:33,520 --> 00:39:35,800
To solve this problem,

487
00:39:38,240 --> 00:39:40,480
we have introduced
FlexifyMe platform.

488
00:39:40,560 --> 00:39:43,120
It is a chronic pain
management platform.

489
00:39:51,480 --> 00:39:54,400
FlexifyMe is a chronic
pain management platform

490
00:40:00,520 --> 00:40:02,120
to take the customer's details.

491
00:40:13,800 --> 00:40:15,840
The practice is delivered
through a combination

492
00:40:47,240 --> 00:40:49,560
to simplify chronic pain management,

493
00:40:49,640 --> 00:40:52,760
ensuring nobody has
to endure lifelong chronic pain.

494
00:41:01,800 --> 00:41:04,000
to show you the user journey

495
00:41:04,080 --> 00:41:05,480
and how this platform works.

496
00:41:05,600 --> 00:41:07,360
If you guys don't mind,
can we just show you the video?

497
00:41:07,440 --> 00:41:08,840
- Yes.
- Please go ahead.

498
00:41:12,480 --> 00:41:14,760
And these are the different
kinds of pain that we treat.

499
00:41:14,840 --> 00:41:16,400
Neck pain, lower back, wrist,

500
00:41:16,480 --> 00:41:18,280
hand, knee and ankle pain.

501
00:41:18,360 --> 00:41:21,080
Those who suffer from pain
visit our site

502
00:41:21,160 --> 00:41:24,280
and then they fill up a form
for a free demo assessment session.

503
00:41:24,520 --> 00:41:27,520
This is a patented AI technology

504
00:41:32,560 --> 00:41:34,200
When the dots turn purple,

505
00:41:34,280 --> 00:41:36,080
it means you are
exercising properly.

506
00:41:36,200 --> 00:41:39,040
And in real-time, a score is
associated with you.

507
00:41:49,840 --> 00:41:53,280
It also explains which body parts
are responsible

508
00:41:53,360 --> 00:41:55,760
for the pain that you are feeling.

509
00:41:55,840 --> 00:41:57,800
And ultimately, there is a plan

510
00:41:57,920 --> 00:41:59,320
which is a weekly breakdown plan.

511
00:41:59,400 --> 00:42:02,520
That includes how many days you
have to do yoga, physiotherapy,

512
00:42:02,600 --> 00:42:04,040
and self-practice.

513
00:42:04,120 --> 00:42:05,800
After that, the patient

514
00:42:05,880 --> 00:42:07,280
comes on board on our platform.

515
00:42:07,360 --> 00:42:09,240
Up until now, everything
was free of cost.

516
00:42:09,320 --> 00:42:11,760
And then the onboarding
of the patient starts.

517
00:43:17,080 --> 00:43:19,320
It's possible that
my body isn't flexible,

518
00:43:19,400 --> 00:43:22,000
that's why I can't exercise
with the right posture,

519
00:43:22,080 --> 00:43:24,720
versus I can't exercise in the right
posture because I am in pain.

520
00:43:24,840 --> 00:43:26,480
- Right!
- How does this tool determine

521
00:43:26,560 --> 00:43:28,000
whether I am inflexible
or if I'm in pain?

522
00:43:28,120 --> 00:43:30,440
When you are on our platform,

523
00:43:30,760 --> 00:43:33,680
we ask you multiple questions.
Are you in pain?

524
00:43:33,760 --> 00:43:35,440
When did it start?

525
00:43:35,520 --> 00:43:38,280
After asking questions,
these exercises are determined.

526
00:43:44,680 --> 00:43:46,800
Based on the information we collect,

527
00:43:46,880 --> 00:43:48,760
we map you either
with an orthopaedic

528
00:43:48,880 --> 00:43:51,200
or we also map you
with a physiotherapist.

529
00:43:51,320 --> 00:43:55,000
How many orthos and physios
associated with you

530
00:43:55,080 --> 00:43:56,600
can validate this?

531
00:44:07,880 --> 00:44:09,800
I have back pain,
just take me to an ortho.

532
00:44:09,920 --> 00:44:11,160
What was the need for this gimmick?

533
00:44:17,440 --> 00:44:20,000
We brought orthopaedic doctors

534
00:44:20,080 --> 00:44:22,760
to our advisory board.
They explained to us

535
00:44:22,840 --> 00:44:24,080
which exercises

536
00:44:24,160 --> 00:44:26,680
are used for which muscles
and how.

537
00:44:26,760 --> 00:44:28,600
When we started
feeding that into our engine,

538
00:44:28,680 --> 00:44:30,680
the engine gradually
started to mature.

539
00:44:30,760 --> 00:44:33,440
The idea is we are also
putting the self-practice plan.

540
00:44:33,520 --> 00:44:35,440
If the pain is bearable

541
00:44:35,560 --> 00:44:36,760
and they prefer not to
have a personal session,

542
00:44:36,840 --> 00:44:38,280
our entire program

543
00:44:38,360 --> 00:44:40,720
will be delivered as self-practice.

544
00:44:40,800 --> 00:44:42,360
That's where the AI engine will play

545
00:44:42,360 --> 00:44:44,680
a major role in giving you
accurate exercises.

546
00:44:44,920 --> 00:44:46,960
Let me talk to you
as a normal consumer.

547
00:44:47,040 --> 00:44:47,880
Sure.

548
00:44:48,000 --> 00:44:49,200
If I am in pain,

549
00:44:49,280 --> 00:44:52,080
I will never use technology.
I will visit a doctor instead.

550
00:44:52,480 --> 00:44:56,080
The doctor will never
suggest me to use FlexifyMe.

551
00:44:56,160 --> 00:44:58,320
How do you acquire consumers?

552
00:44:58,440 --> 00:45:00,000
We do it through two channels.

553
00:45:00,080 --> 00:45:01,760
First is Google.

554
00:45:01,960 --> 00:45:03,640
When people suffer from pain,

555
00:45:03,760 --> 00:45:05,800
they search for it on Google.

556
00:45:13,360 --> 00:45:16,920
I believe in you this time and
let's say, doing the right thing.

557
00:45:17,000 --> 00:45:18,400
You have good sales I believe

558
00:45:18,480 --> 00:45:20,760
to ask for a valuation
of Rs. 50 crores.

559
00:45:20,880 --> 00:45:22,400
In the last 12 months,

560
00:45:35,840 --> 00:45:38,680
Your sale is around Rs. 4 crores.
It's not much.

561
00:45:38,760 --> 00:45:40,520
Tell us about growth. How much
is your month-on-month growth?

562
00:45:40,600 --> 00:45:43,360
A year ago, when we started,

563
00:45:43,440 --> 00:45:45,800
our revenue was around Rs.3-4 lakhs.

564
00:45:45,880 --> 00:45:49,000
Now, it is Rs. 32 lakhs, so
month-on-month, we approximately

565
00:45:56,560 --> 00:45:58,400
Firstly, what are your roles?

566
00:45:58,480 --> 00:45:59,840
I am handling technology.

567
00:45:59,960 --> 00:46:01,240
- You have a background
in technology. - Yes.

568
00:46:01,360 --> 00:46:02,720
- And you?
- I handle sales.

569
00:46:02,800 --> 00:46:04,640
Second, what is the competition
in this area?

570
00:46:04,720 --> 00:46:06,920
There are a few companies
that have started in India.

571
00:46:07,000 --> 00:46:08,520
Your physio something.

572
00:46:08,600 --> 00:46:10,040
In the US, there are

573
00:46:10,120 --> 00:46:12,320
Sword Health, Kaia Health. They are
multi-billion dollar companies.

574
00:46:13,120 --> 00:46:14,040
What is the pricing?

575
00:46:14,120 --> 00:46:15,520
We have a subscription plan.

576
00:46:15,600 --> 00:46:18,760
The average cost of 6 months
is Rs. 16,000.

577
00:46:21,480 --> 00:46:23,680
They get 25 live sessions.

578
00:46:32,440 --> 00:46:34,720
How do you calculate this?

579
00:46:35,680 --> 00:46:37,480
We charge around Rs. 800.

580
00:46:49,160 --> 00:46:50,840
who work just with us.

581
00:46:50,920 --> 00:46:53,080
Your technology got me
really excited at the start.

582
00:46:53,200 --> 00:46:57,600
You need a person to train now.
How will it scale?

583
00:46:57,680 --> 00:46:59,480
What is the need for this?
I am still not clear.

584
00:46:59,560 --> 00:47:02,640
That's a good question.
That's why we introduced technology.

585
00:47:02,720 --> 00:47:04,680
Our journey began with
one-on-one sessions.

586
00:47:04,760 --> 00:47:06,760
Later, technology came into play,
followed by the introduction of AI.

587
00:47:06,840 --> 00:47:09,120
Now, the idea is that the technology
will scale

588
00:47:09,200 --> 00:47:12,440
and our focus will be more on
self-practice.

589
00:47:12,520 --> 00:47:14,880
How many customers have availed
your paid services last month?

590
00:47:14,960 --> 00:47:19,560
Every month, approximately
190 to 200 new users are added.

591
00:47:30,040 --> 00:47:30,920
No!

592
00:47:31,000 --> 00:47:33,040
As I said,
the technology is evolving.

593
00:47:33,160 --> 00:47:34,480
We have a small library.

594
00:47:34,560 --> 00:47:36,840
- It is small.
- Our library only has 70 videos.

595
00:47:36,920 --> 00:47:42,000
The funding round is ongoing.
We are just closing our seed round.

596
00:47:42,120 --> 00:47:45,240
With the help of that, we will
create a library of 1,200 videos.

597
00:47:45,320 --> 00:47:46,560
Share the valuation
of your seed round.

598
00:47:46,640 --> 00:47:48,000
- How much are you closing it at?
- Tell us.

599
00:48:01,480 --> 00:48:04,680
- Amit and Manjeet, I have an offer.
- Wow!

600
00:48:05,480 --> 00:48:09,360
I am well-versed in your business.

601
00:48:09,640 --> 00:48:12,840
- And the need for physios
will only increase... - Exactly!

602
00:48:12,920 --> 00:48:15,400
With the terrible lifestyle we have.

603
00:48:15,960 --> 00:48:20,280
But I don't think Rs. 38 crores
is a fair valuation.

604
00:48:21,920 --> 00:48:23,920
Your round hasn't closed yet.

605
00:48:24,040 --> 00:48:25,680
That's why I am giving you
a lower valuation.

606
00:48:25,760 --> 00:48:28,160
Because I think you can
accommodate me.

607
00:48:28,240 --> 00:48:30,520
Where you bring me in
before that closes.

608
00:48:30,600 --> 00:48:32,360
I've done it in the past.

609
00:48:32,440 --> 00:48:34,840
Rs. 50 lakhs for 2.5%.

610
00:48:34,920 --> 00:48:37,400
That is a Rs. 20 crores valuation.

611
00:48:38,480 --> 00:48:40,200
Rs. 50 lakhs as debt

612
00:48:57,800 --> 00:49:00,760
So...
You have received a good offer.

613
00:49:00,840 --> 00:49:02,080
So, I will stay out of it.

614
00:49:02,200 --> 00:49:04,680
- But people genuinely
face this problem. - Big problem.

615
00:49:05,000 --> 00:49:06,080
All the best!

616
00:49:13,240 --> 00:49:16,120
But it is mostly unorganised.

617
00:49:16,200 --> 00:49:18,640
People have started a chain offline.

618
00:49:18,720 --> 00:49:20,280
They had to shut it down.

619
00:49:20,800 --> 00:49:22,240
People also started this online.

620
00:49:34,080 --> 00:49:35,720
Those are the reasons I am out.
Good luck!

621
00:49:35,920 --> 00:49:37,600
Thank you!

622
00:49:37,880 --> 00:49:41,640
The challenge in this is that
in India, when people are in pain,

623
00:49:41,720 --> 00:49:44,640
they don't want to put in the work.

624
00:49:45,320 --> 00:49:47,480
So, there has to
be a cultural shift.

625
00:49:47,600 --> 00:49:49,360
Also, it will be necessary

626
00:49:54,040 --> 00:49:58,000
And as a minority shareholder,
I cannot add much value.

627
00:49:58,080 --> 00:49:59,600
So, for that reason, I am out.

628
00:50:01,600 --> 00:50:03,920
I disagree with everyone.

629
00:50:06,160 --> 00:50:07,800
They don't understand the market.

630
00:50:10,760 --> 00:50:14,520
They've never visited physiotherapy
centres and seen how crowded it is.

631
00:50:15,760 --> 00:50:19,360
My point is,
I understand your business.

632
00:50:20,000 --> 00:50:21,960
And a great man once said,

633
00:50:22,120 --> 00:50:24,040
I am the boss of this market.

634
00:50:24,120 --> 00:50:25,840
[laughing heartily]

635
00:50:26,640 --> 00:50:29,200
Namita, don't rush.
I am still talking.

636
00:50:34,480 --> 00:50:36,200
What is the company
going to shape up like?

637
00:50:49,360 --> 00:50:52,720
Our gross margin will be
close to about 70%.

638
00:50:52,800 --> 00:50:55,600
And how much is the CAC?
How much are you spending to

639
00:50:55,720 --> 00:50:58,160
- acquire a client?
- Our CAC is Rs. 4500.

640
00:51:05,360 --> 00:51:07,000
- It almost doubles.
- More margin?

641
00:51:07,120 --> 00:51:08,400
- Yes!
- Exactly!

642
00:51:09,000 --> 00:51:10,880
In the next 12 months,

643
00:52:07,960 --> 00:52:10,760
Great! I'm satisfied with it so far.
They have the potential to scale.

644
00:52:10,880 --> 00:52:14,520
I think it is more of a technology
company than a pharma company.

645
00:52:14,640 --> 00:52:17,480
- Wrong! Networks matter!
- Oh!

646
00:52:17,560 --> 00:52:19,480
[suspenseful music playing]

647
00:52:19,600 --> 00:52:22,320
Both of you are into tech.
You need me, not a techie.

648
00:52:23,400 --> 00:52:25,960
We need to create awareness
of this.

649
00:52:27,320 --> 00:52:29,880
Even the most intelligent
individuals have misconceptions.

650
00:52:30,000 --> 00:52:33,040
Just imagine, an average person may
have numerous misconceptions.

651
00:52:33,160 --> 00:52:35,040
This needs a lot of awareness.

652
00:52:35,160 --> 00:52:38,440
This is where I can help you,
because this is what I am into.

653
00:52:39,360 --> 00:52:41,040
And I am going solo.

654
00:52:41,120 --> 00:52:42,560
I don't share healthcare deals.

655
00:52:42,640 --> 00:52:44,760
Even I am going solo.
I don't want to share it with you.

656
00:52:45,920 --> 00:52:48,480
- Oh my! Not bad! I like it.
- This is going to be fun.

657
00:52:50,360 --> 00:52:53,720
I believe I can help you with
customer acquisition.

658
00:52:54,280 --> 00:52:57,400
She mentioned that you
need specialists. I agree, but

659
00:52:57,480 --> 00:52:59,800
we don't need thousands of them.
Networking won't be helpful.

660
00:52:59,880 --> 00:53:02,560
It's a technology company and
only needs back-end operations.

661
00:53:03,160 --> 00:53:04,360
I don't want you to

662
00:53:04,440 --> 00:53:06,920
ask me to take a down round
from what you did last time.

663
00:53:07,000 --> 00:53:08,920
Oh my! Nice.

664
00:53:10,000 --> 00:53:12,720
I will invest 50 lakhs
in equity for 1%.

665
00:53:12,800 --> 00:53:14,800
I am giving you what you asked for.

666
00:53:26,520 --> 00:53:28,920
Namita, you have expertise.

667
00:53:30,040 --> 00:53:32,080
I will revise my offer.

668
00:53:33,200 --> 00:53:35,320
Rs. 50 lakhs for 1.5%.

669
00:53:36,280 --> 00:53:38,480
And the other Rs. 50 lakhs in debt

670
00:53:49,760 --> 00:53:51,000
Who will they choose?

671
00:53:51,160 --> 00:53:52,200
Of course, me!

672
00:53:52,280 --> 00:53:53,520
They can also choose Amit.

673
00:53:53,600 --> 00:53:55,600
I don't think they need you.

674
00:53:55,680 --> 00:53:57,440
- Are you kidding me?
- I am serious!

675
00:53:57,440 --> 00:53:58,680
How will you help them?

676
00:54:03,680 --> 00:54:06,880
Let's find out what happens
in an exciting situation.

677
00:54:08,160 --> 00:54:09,160
Welcome!

678
00:54:09,240 --> 00:54:13,240
We would like to thank
both of you for the offer.

679
00:54:15,000 --> 00:54:16,880
We really want your expertise.

680
00:54:17,720 --> 00:54:20,640
But at the same time, acquiring
customers is also important.

681
00:54:21,600 --> 00:54:24,240
To be fair to our past investors,

682
00:54:24,320 --> 00:54:26,280
we cannot go lower than that.

683
00:54:27,960 --> 00:54:29,440
So, our counter offer is,

684
00:54:38,960 --> 00:54:41,080
- We don't want to do this together.
- Pick one!

685
00:54:44,200 --> 00:54:45,400
I hope you make the right choice.

686
00:54:45,480 --> 00:54:47,880
It's a tech company. Customer
acquisition will play a big part.

687
00:54:50,000 --> 00:54:51,040
What do you want to do?

688
00:54:51,160 --> 00:54:53,520
I will give you a final offer.

689
00:54:55,920 --> 00:55:00,120
Rs. 50 lakhs for 1.32%.

690
00:55:00,240 --> 00:55:02,000
Which is what you want.

691
00:55:02,120 --> 00:55:04,080
And Rs. 50 lakhs in debt

692
00:55:11,320 --> 00:55:12,520
Okay! Amit, what is your response?

693
00:55:12,600 --> 00:55:14,920
I have the same response.
I am giving you what you asked for.

694
00:55:15,040 --> 00:55:17,200
Rs. 50 lakhs for 1.32%.

695
00:55:37,240 --> 00:55:39,960
- We'll make this big. I understand
this market. - Definitely!

696
00:55:40,040 --> 00:55:41,440
This will grow.

697
00:55:41,560 --> 00:55:43,720
Congratulations, guys!
Very happy for you.

698
00:55:45,720 --> 00:55:49,160
[upbeat music playing]

699
00:55:56,400 --> 00:55:58,480
Friends, welcome to Ask The Shark.

700
00:55:58,600 --> 00:56:01,040
These are your questions,
so you will get the answer.

701
00:56:01,160 --> 00:56:03,640
I am just a medium.
We have a Shark here.

702
00:56:03,720 --> 00:56:07,080
We have someone who is
a reservoir of information.

703
00:56:07,160 --> 00:56:10,760
COO and founder of Shaadi.com,
Mr. Anupam Mittal.

704
00:56:10,840 --> 00:56:12,880
- Sir, welcome! Thank you so much!
- Thank you!

705
00:56:12,960 --> 00:56:15,560
- Thank you so much for giving us
your valuable time, sir. - Anytime!

706
00:56:15,640 --> 00:56:18,080
Sir, Karan Gill from Chandigarh.

707
00:56:18,160 --> 00:56:21,160
He writes, 'Hello, Anupam.
I like your style.

708
00:56:21,280 --> 00:56:22,320
You are my style icon.

709
00:56:41,280 --> 00:56:42,680
and liquidation preference.

710
00:56:42,760 --> 00:56:47,200
- So, mainly around the
commercial agreement. - Okay.

711
00:56:47,280 --> 00:56:49,920
And the legal terms

712
00:56:50,040 --> 00:56:53,160
like governance rights, board seats,

713
00:56:53,280 --> 00:56:56,520
- if there is a dispute, how will
it be resolved? - Understood.

714
00:56:56,600 --> 00:56:58,840
All that is included in
a shareholder agreement.

