1
00:00:09,960 --> 00:00:11,280
[intense music playing]

2
00:00:16,000 --> 00:00:17,360
[upbeat music playing]

3
00:00:26,960 --> 00:00:28,320
[music fades]

4
00:00:29,000 --> 00:00:30,400
[theme music playing]

5
00:00:39,280 --> 00:00:40,680
[theme music playing]

6
00:00:52,560 --> 00:00:55,760
Date one after another!

7
00:00:56,080 --> 00:00:58,680
Instead of justice,
what we get is a series of dates.

8
00:00:59,960 --> 00:01:02,000
This is an iconic

9
00:01:02,320 --> 00:01:05,120
Bollywood dialogue from 1993.

10
00:01:13,720 --> 00:01:16,160
that we need 70% more judges

11
00:01:16,400 --> 00:01:20,320
to handle so many cases,
then how can we blame the courts?

12
00:01:21,560 --> 00:01:23,160
We had one question.

13
00:01:23,480 --> 00:01:25,280
Is it possible to resolve

14
00:01:25,400 --> 00:01:27,560
your legal case at home amicably

15
00:01:27,640 --> 00:01:30,960
instead of going to court
using online resources?

16
00:01:31,640 --> 00:01:34,960
And we got the answer.
Online dispute resolution.

17
00:01:53,360 --> 00:01:55,120
Our core mission statement is,

18
00:01:55,280 --> 00:01:57,000
'Resolve matters, but
do so with affection.'

19
00:02:08,480 --> 00:02:10,040
- Aka Sunny Deol.
- Hello, Sharks.

20
00:02:17,240 --> 00:02:18,960
And in our legal community,

21
00:02:19,040 --> 00:02:21,600
we have more than 3000
lawyers and mediators

22
00:02:30,880 --> 00:02:33,520
It takes 3 months to
solve your legal case.

23
00:02:38,200 --> 00:02:40,880
dispute resolution services.

24
00:02:41,120 --> 00:02:43,640
To achieve our vision, our ask is

25
00:02:43,720 --> 00:02:45,640
Rs. 1 crore for 1% of the company.

26
00:03:02,840 --> 00:03:05,040
- Amicably!
- Yes, amicably!

27
00:03:17,280 --> 00:03:19,920
My mom is an entrepreneur,
while others are engineers.

28
00:03:20,000 --> 00:03:21,680
My mom is the happiest
in her profession.

29
00:03:21,760 --> 00:03:24,240
- So, I thought of giving
entrepreneurship a try. - Great!

30
00:03:24,320 --> 00:03:27,080
A Supreme Court judge visited
our college.

31
00:03:27,120 --> 00:03:29,520
He spoke about the amount of work
they put in for justice.

32
00:03:29,600 --> 00:03:31,600
I inquired why they were
taking so many days off

33
00:03:31,640 --> 00:03:33,200
despite numerous
pending cases in India.

34
00:03:33,680 --> 00:03:35,360
He looked at me and laughed.

35
00:03:35,440 --> 00:03:36,480
He laughed at my ignorance.

36
00:03:36,560 --> 00:03:38,800
And he told me the reality
of being a judge in India.

37
00:03:38,880 --> 00:03:39,720
That's right.

38
00:03:39,800 --> 00:03:41,360
- Their job is difficult.
- It's difficult.

39
00:03:41,440 --> 00:03:44,440
He used to handle 150 cases himself.

40
00:03:44,560 --> 00:03:45,840
6 minutes per matter.

41
00:03:46,600 --> 00:03:47,760
My question was,

42
00:03:48,120 --> 00:03:49,280
how can we help the courts?

43
00:03:49,360 --> 00:03:51,120
He said, 'Pranjhal,
don't come to court.'

44
00:03:51,200 --> 00:03:53,800
Try to settle the matter
out-of-court,

45
00:03:53,880 --> 00:03:55,240
and try to use technology.

46
00:03:55,720 --> 00:03:56,880
In 2015, it started.

47
00:04:01,560 --> 00:04:03,920
- Finding engineers for lawyers
can be challenging. - Yes.

48
00:04:04,080 --> 00:04:05,440
We started this together.

49
00:04:05,760 --> 00:04:07,520
Despite that,

50
00:04:07,680 --> 00:04:09,400
the platform was ready
in a few years.

51
00:04:09,480 --> 00:04:11,400
We thought we would get cases.

52
00:04:11,520 --> 00:04:12,640
We didn't get a single case.

53
00:04:24,800 --> 00:04:26,000
[laughing heartily]

54
00:04:26,520 --> 00:04:28,440
We initiated a campaign
called Indian Mediation Week.

55
00:04:28,520 --> 00:04:30,120
We decided to create demand.

56
00:04:30,240 --> 00:04:31,600
We went on the street...

57
00:04:31,720 --> 00:04:34,960
Akshetha is a very good singer.
She gathered the crowd by singing.

58
00:04:35,040 --> 00:04:36,040
We distributed pamphlets.

59
00:04:36,120 --> 00:04:37,480
We performed a street play in court.

60
00:04:37,560 --> 00:04:39,240
We went inside the court
to say, 'Don't go to court.'

61
00:04:39,320 --> 00:04:40,320
The lawyers were threatening us.

62
00:04:40,320 --> 00:04:42,440
'How dare you attack
our bread and butter?'

63
00:04:42,600 --> 00:04:44,880
Despite that, we distributed
pamphlets. We got 12 cases.

64
00:04:45,840 --> 00:04:47,320
In 2019,

65
00:04:49,640 --> 00:04:52,200
started with the E-ADR Challenge.
You can say a tender.

66
00:05:00,000 --> 00:05:03,120
Around 72 ODR companies
from 12 countries participated.

67
00:05:05,240 --> 00:05:07,520
Fortunately, we got that contract.

68
00:05:14,680 --> 00:05:18,120
This is a brief journey
from 2015 to 2019.

69
00:05:32,280 --> 00:05:35,480
She cannot decide who is right.

70
00:05:35,640 --> 00:05:37,280
That is mediation.

71
00:05:37,880 --> 00:05:39,400
In the same scenario where
we have a dispute

72
00:05:39,480 --> 00:05:41,920
and we go to Akshetha,
who is an arbitrator,

73
00:05:42,120 --> 00:05:44,600
she would make
an effort for settlement.

74
00:05:44,680 --> 00:05:47,240
But if we are still unable
to reach an agreement,

75
00:05:47,400 --> 00:05:48,560
then she can decide that

76
00:05:48,840 --> 00:05:49,800
Pranjhal is right.

77
00:05:49,920 --> 00:05:52,240
- The bank is right. The customer
has to pay an amount. - Correct.

78
00:05:52,320 --> 00:05:54,520
There is not much difference
between arbitration and court.

79
00:05:54,600 --> 00:05:57,000
You can say that arbitration
is a private court.

80
00:06:01,000 --> 00:06:05,080
- But is it fine if a mediator
isn't a judge? - Arbitrator...

81
00:06:05,280 --> 00:06:08,240
Tell me about the qualifications.
Just a graduate? Any graduate?

82
00:06:08,400 --> 00:06:12,160
Any graduate. But we can also say
it's not necessarily a lawyer.

83
00:06:12,400 --> 00:06:15,360
As mediators,
you will see ex-bankers,

84
00:06:15,440 --> 00:06:18,280
lawyers, psychologists,
therapists, and CAs.

85
00:06:19,280 --> 00:06:21,480
We have two types of requirements.

86
00:06:41,760 --> 00:06:43,760
There is a mediation law in India.

87
00:06:43,880 --> 00:06:47,240
The government prefers
mediation over going to court.

88
00:06:47,320 --> 00:06:50,000
But the point is, if someone
is having a disagreement,

89
00:06:53,960 --> 00:06:56,280
Our model is B2C.

90
00:07:01,840 --> 00:07:04,200
They added our clause
to their contract.

91
00:07:04,280 --> 00:07:06,880
If there is any dispute,
they will go to Sama.

92
00:07:07,120 --> 00:07:08,640
Sama will attempt
mediation initially,

93
00:07:09,280 --> 00:07:11,920
and if unsuccessful, Sama
will proceed with arbitration.

94
00:07:12,000 --> 00:07:15,680
Our clause is already
in the contracts.

95
00:07:15,760 --> 00:07:17,200
- This is how...
- But why?

96
00:07:18,680 --> 00:07:20,680
But powerful individuals
would opt to use

97
00:07:20,960 --> 00:07:26,080
legal threats as weapons
to get what they want.

98
00:07:26,400 --> 00:07:27,280
Correct!

99
00:07:27,720 --> 00:07:30,600
Why should I choose mediation?
I want a court threat.

100
00:07:30,680 --> 00:07:32,040
The banks face a couple of issues.

101
00:07:32,120 --> 00:07:34,240
- The court fees have
increased significantly. - Correct!

102
00:07:34,320 --> 00:07:36,360
Their disputes are
under Rs. 20 lakhs.

103
00:07:36,440 --> 00:07:38,800
They have to pay court fees
of around Rs. 40,000

104
00:07:38,880 --> 00:07:40,600
just to file the case.

105
00:07:40,800 --> 00:07:42,720
We charge 1% for the entire process.

106
00:07:42,800 --> 00:07:46,520
You are saying this is
very efficient and effective.

107
00:07:46,960 --> 00:07:47,840
- Yes!
- Correct!

108
00:07:48,120 --> 00:07:51,240
What are the three main
purpose of your work?

109
00:07:51,360 --> 00:07:52,400
- Our...
- Maybe...

110
00:07:52,480 --> 00:07:54,480
- If someone else could explain.
- Yes.

111
00:07:54,640 --> 00:07:56,960
- Then we will understand...
- Yeah!

112
00:08:07,880 --> 00:08:09,760
- And council fees too.
- Absolutely!

113
00:08:33,880 --> 00:08:35,720
They sat the entire jury down.

114
00:08:35,800 --> 00:08:37,360
The Chief Justice
of Bombay High Court,

115
00:08:37,360 --> 00:08:38,960
Justice Srikrishna,
was also present.

116
00:08:39,080 --> 00:08:42,160
We weren't applying
ODR as a foreign concept.

117
00:08:42,280 --> 00:08:45,800
We spoke with real people
about their cases.

118
00:08:46,120 --> 00:08:49,440
Our USP is ODR with a human touch.

119
00:08:55,480 --> 00:08:58,200
Because we don't want the defaulter
to feel like a defaulter.

120
00:08:58,280 --> 00:09:00,440
It's okay! You are in a
difficult situation in life.

121
00:09:00,520 --> 00:09:01,640
But let's get out of this.

122
00:09:01,640 --> 00:09:03,320
Let's reach a shared agreement
and find a middle ground.

123
00:09:03,400 --> 00:09:05,120
We are compassionate.

124
00:09:05,680 --> 00:09:07,800
We were doing this full-time.

125
00:09:07,960 --> 00:09:09,640
There was also one comment.

126
00:09:09,720 --> 00:09:12,200
If an untrained eye feels
that they are not worthy

127
00:09:12,360 --> 00:09:14,360
of this opportunity and are immature
and inexperienced,

128
00:09:14,440 --> 00:09:16,680
but they are passionate,
they will make this work.

129
00:09:16,760 --> 00:09:20,120
The jury mentioned this comment
and announced us as winners.

130
00:09:20,400 --> 00:09:21,320
Okay!

131
00:09:21,480 --> 00:09:23,320
It's a good model.
Was nobody else doing it?

132
00:09:23,480 --> 00:09:25,800
In 2015, we were second.

133
00:09:26,120 --> 00:09:27,760
There are 24 more companies.

134
00:09:27,840 --> 00:09:29,720
Only 24? There will be more.

135
00:09:29,800 --> 00:09:30,760
It's like a law firm.

136
00:09:30,840 --> 00:09:32,080
I agree. The market is growing.

137
00:09:32,200 --> 00:09:34,480
But our market share is around 40%.

138
00:09:40,320 --> 00:09:42,640
your revenue is the highest?

139
00:09:42,840 --> 00:09:45,160
Is there no competitor whose
revenue is more than yours?

140
00:09:45,280 --> 00:09:47,320
It might be comparable,
but I doubt it's higher than ours.

141
00:09:47,400 --> 00:09:50,640
If yours is 40%, how can your
competitor have more than you?

142
00:09:50,720 --> 00:09:53,360
- I agree. - That means you two
will own 80% of the industry.

143
00:09:53,440 --> 00:09:54,760
- Is that the case?
- Basically...

144
00:09:54,840 --> 00:09:56,160
- Yes!
- Who is it?

145
00:09:56,240 --> 00:09:57,600
There is a competitor
called Presolv360.

146
00:09:57,680 --> 00:10:01,080
So both of you own 80%
of the market. This means

147
00:10:01,160 --> 00:10:03,920
this market also follows
the power law.

148
00:10:04,200 --> 00:10:06,440
That 80% or 90% will be
controlled by 2-3 players.

149
00:10:06,520 --> 00:10:07,800
- Is that right?
- You are right.

150
00:10:27,200 --> 00:10:29,160
If you look at India's
top 20 banks...

151
00:10:29,520 --> 00:10:30,680
Top 20! Largest size.

152
00:10:30,760 --> 00:10:33,040
50% of them are our clients.

153
00:10:33,120 --> 00:10:36,000
- Bank loan disputes...
- Understood.

154
00:10:36,080 --> 00:10:38,440
How much business do you
get from your top three customers?

155
00:10:47,840 --> 00:10:51,680
Because you are not a typical
unit economics type revenue model.

156
00:10:52,680 --> 00:10:57,840
Tell us in detail about your
income and your expenses.

157
00:10:57,920 --> 00:10:59,840
We have two types of pricing.

158
00:11:00,040 --> 00:11:01,840
One is slab pricing.

159
00:11:18,800 --> 00:11:20,160
That was our income.

160
00:11:20,240 --> 00:11:22,480
Now, coming to
our mediation expense.

161
00:11:59,440 --> 00:12:00,520
- Tell us that also.
- Sure.

162
00:12:00,600 --> 00:12:02,680
The flat fee model
is more frequently used.

163
00:12:02,960 --> 00:12:04,840
We've observed that
after the mediation law was passed,

164
00:12:04,920 --> 00:12:07,800
a lot of banks are asking for
mediation rather than arbitration.

165
00:12:07,920 --> 00:12:10,080
They give us a filing fee
of Rs. 1,000

166
00:12:15,480 --> 00:12:17,200
If you look at our revenue split,

167
00:12:31,240 --> 00:12:33,880
We raised a round last year.

168
00:12:34,080 --> 00:12:35,720
- Ah, that way.
- Tell us.

169
00:12:44,760 --> 00:12:45,920
- Okay.
- Bengaluru-based.

170
00:12:46,040 --> 00:12:47,760
- Okay.
- We raised it through them.

171
00:12:47,880 --> 00:12:49,520
What is the current Cap table like?

172
00:13:07,080 --> 00:13:08,640
[laughter]

173
00:13:08,800 --> 00:13:11,000
Aman causes disputes with love.

174
00:13:11,160 --> 00:13:13,000
- How about a product demo?
- Yes.

175
00:13:13,160 --> 00:13:14,440
- Let's have a demo.
- Sure.

176
00:13:19,600 --> 00:13:21,560
Chanakya's maxim
was 'sama, daam, dand, bhed'

177
00:13:21,680 --> 00:13:23,560
which are the four ways
of resolving a dispute.

178
00:13:23,720 --> 00:13:26,000
'Sama' is the first
which means talking things out.

179
00:13:26,080 --> 00:13:27,800
We're at the first level, Sama.

180
00:13:28,040 --> 00:13:29,040
Okay...

181
00:13:29,160 --> 00:13:30,400
- Very beautiful.
- Very nice.

182
00:13:30,480 --> 00:13:31,840
Let's go to the demo, guys.

183
00:13:31,920 --> 00:13:33,080
The demo you're about to see

184
00:13:33,160 --> 00:13:35,600
is how a bank and a customer
settle a loan dispute

185
00:13:35,680 --> 00:13:38,440
without going to court
or seeking a collection agent's help

186
00:13:38,640 --> 00:13:41,880
- on the Sama platform as
an out-of-court settlement. - Right.

187
00:13:42,080 --> 00:13:44,040
They login to the system.

188
00:13:44,280 --> 00:13:46,520
The bank's legal manager in Mumbai

189
00:13:46,640 --> 00:13:50,560
can track the number of cases filed
as well as those settled.

190
00:13:50,640 --> 00:13:52,560
He gets a detailed analysis.

191
00:13:53,000 --> 00:13:56,480
Suppose they see they have
3,000 NPs or defaulters this month,

192
00:13:56,600 --> 00:13:57,520
they'll file the case.

193
00:13:57,640 --> 00:14:00,440
They proceed to the next step
and upload the Excel files.

194
00:14:00,560 --> 00:14:02,440
They make Excel sheets
for the 3,000 cases

195
00:14:02,640 --> 00:14:03,840
and upload them.

196
00:14:03,920 --> 00:14:05,440
Then they decide the process

197
00:14:05,520 --> 00:14:07,480
whether it will be
a mediation or an arbitration.

198
00:14:07,600 --> 00:14:10,440
Suppose this bank has decided
to go for an arbitration

199
00:14:10,520 --> 00:14:12,520
which is a 90-day process.

200
00:14:12,640 --> 00:14:14,400
Then he clicks
on the arbitration tab.

201
00:14:14,520 --> 00:14:17,080
Then we check the accuracy
of the data

202
00:14:17,200 --> 00:14:18,760
because it is very important data.

203
00:14:19,160 --> 00:14:22,000
We notice that 3,700 cases
are correct

204
00:14:22,080 --> 00:14:23,760
and errors have shown up
in 189 cases.

205
00:14:23,880 --> 00:14:25,400
For instance,
a mismatch in the data,

206
00:14:25,480 --> 00:14:28,000
or the amount has been entered
in the loan account number.

207
00:14:28,400 --> 00:14:30,800
These cases are then filed.

208
00:14:30,920 --> 00:14:33,840
Click on that file
and you'll receive a confirmation.

209
00:14:33,840 --> 00:14:36,120
Then the cases
will be filed amicably.

210
00:14:36,200 --> 00:14:39,440
Why do you keep saying amicably
all the time? Were you beaten up?

211
00:14:39,520 --> 00:14:41,840
You add amicably to everything.

212
00:14:42,160 --> 00:14:44,240
File a case amicably.
Take a chocolate.

213
00:14:44,720 --> 00:14:47,640
We want to give a new image
to lawyers and the justice system.

214
00:14:47,640 --> 00:14:48,520
That's the intent.

215
00:14:48,600 --> 00:14:49,880
I want to tell you

216
00:14:56,880 --> 00:14:57,880
The process takes months.

217
00:14:57,960 --> 00:15:01,240
Whereas it takes two minutes
to file 3,700 cases here.

218
00:15:01,400 --> 00:15:03,360
After that, a notice is sent
to the parties.

219
00:15:03,440 --> 00:15:06,760
They get a call to make a settlement
as an initiative by the bank.

220
00:15:06,840 --> 00:15:07,840
They're brought in.

221
00:15:08,160 --> 00:15:09,720
An arbitrator is then appointed.

222
00:15:09,840 --> 00:15:12,320
Is that your decision?

223
00:15:12,400 --> 00:15:13,640
We have parameters in place.

224
00:15:13,720 --> 00:15:15,760
- Okay, but parties can't appoint.
- No, they can't.

225
00:15:15,840 --> 00:15:16,920
- Okay, got it.
- All right.

226
00:15:17,000 --> 00:15:18,040
The discussion takes place.

227
00:15:36,440 --> 00:15:37,440
- Is the demo done?
- Yes.

228
00:15:37,560 --> 00:15:39,880
Answer one question
and then, I'll make you an offer.

229
00:15:41,840 --> 00:15:43,320
How can the Sharks help you?

230
00:15:43,440 --> 00:15:44,840
One thing for us is

231
00:15:44,920 --> 00:15:48,200
five of your brains
thinking about Sama would be great.

232
00:15:48,280 --> 00:15:50,280
Secondly, as I said
competitors are coming.

233
00:15:50,400 --> 00:15:53,240
I feel a lot of fundraising
is happening. So...

234
00:15:53,360 --> 00:15:54,640
- Is it?
- Now... Yes, sir.

235
00:15:54,720 --> 00:15:56,640
- Has a competitor received funds?
- Yes, sir.

236
00:15:56,760 --> 00:15:58,080
I think Aman wanted
to make an offer.

237
00:15:58,160 --> 00:15:59,280
- Go ahead.
- Sure.

238
00:15:59,360 --> 00:16:01,640
- Aman, I want to join you.
- Come on.

239
00:16:01,760 --> 00:16:03,560
- We will give you an offer.
- Namita and Aman will.

240
00:16:03,640 --> 00:16:04,480
All right.

241
00:16:05,000 --> 00:16:07,640
- I think we should go
with your last valuation. - Okay.

242
00:16:07,720 --> 00:16:10,480
Rs. 50 lakhs for 1% equity

243
00:16:20,760 --> 00:16:22,440
I won't give you any debt.

244
00:16:31,640 --> 00:16:34,440
- which is a lending marketplace
of about Rs. 12,000 crores. - Okay.

245
00:16:34,520 --> 00:16:38,200
All 35 banks in India
have books with us.

246
00:16:38,360 --> 00:16:40,560
If you want
a long-term relationship,

247
00:16:44,240 --> 00:16:46,480
Hey, good news!

248
00:16:46,640 --> 00:16:48,960
Multi-Shark deal.
Ritesh is joining us.

249
00:17:07,080 --> 00:17:08,160
We're three Sharks.

250
00:17:08,280 --> 00:17:10,760
We will match Rs. 1 crore
for 2% equity too.

251
00:17:16,480 --> 00:17:18,120
When we entered the market,

252
00:17:18,200 --> 00:17:21,760
MNCs bigger and richer than us
also entered the market.

253
00:17:22,240 --> 00:17:25,680
I beat them
for the last 14 quarters.

254
00:17:25,880 --> 00:17:28,640
boAt has been number one
in wearables in India.

255
00:17:28,640 --> 00:17:31,120
So, that is what
I will bring to your table

256
00:17:39,840 --> 00:17:42,760
- Focus on the quality of Sharks.
- Amicably.

257
00:17:43,240 --> 00:17:44,920
Who's amicably and politely...

258
00:17:45,000 --> 00:17:48,240
Notice who is agitated
and who is discussing amicably.

259
00:17:48,400 --> 00:17:49,520
I agree with him.

260
00:17:50,680 --> 00:17:51,840
Our counter-offer is

261
00:17:51,920 --> 00:17:55,360
if you could agree
to a dilution of 1.5% equity.

262
00:18:01,400 --> 00:18:02,280
Go out.

263
00:18:02,680 --> 00:18:04,600
Think who is the right value creator
for you and come back.

264
00:18:04,680 --> 00:18:06,080
[pensive music playing]

265
00:18:13,080 --> 00:18:14,080
Welcome back.

266
00:18:14,400 --> 00:18:16,080
Here's our counter-offer.

267
00:18:16,440 --> 00:18:20,080
Could we have an all-Shark deal?

268
00:18:20,080 --> 00:18:21,440
No, that's not happening.

269
00:18:21,560 --> 00:18:23,400
- That leaves us with nothing.
- Not among five of us.

270
00:18:23,480 --> 00:18:25,960
- The equity is negligible.
- You came down to 1.5%

271
00:18:26,040 --> 00:18:27,320
which is 0.5% per Shark.

272
00:18:27,440 --> 00:18:28,840
Okay, not all five.

273
00:18:28,920 --> 00:18:31,840
Is it possible to increase
the amount from Rs. 1 to 1.5 crores

274
00:18:38,240 --> 00:18:39,760
Okay. All right.

275
00:18:39,840 --> 00:18:43,720
- Then our leaning is Ritesh,
Namita and Aman. - Thank you!

276
00:18:51,400 --> 00:18:53,360
- You made the right choice
by the way. - And...

277
00:18:53,560 --> 00:18:55,600
Someone said,
"This isn't selling audio!"

278
00:18:55,720 --> 00:18:57,400
Someone said,
"I'm the king of tech!"

279
00:18:57,760 --> 00:18:59,760
Oh, my! I feel bad for them.

280
00:19:00,360 --> 00:19:01,480
[laughs]

281
00:19:01,600 --> 00:19:02,760
I felt really bad!

282
00:19:02,880 --> 00:19:04,840
- "I'm the king of tech!"
- It's okay.

283
00:19:04,920 --> 00:19:06,560
- It's okay.
- All right, then.

284
00:19:06,640 --> 00:19:07,840
[camera shutter clicking]

285
00:19:08,360 --> 00:19:09,360
All the best, guys.

286
00:19:09,480 --> 00:19:11,280
- Loved meeting you. Amazing...
- Thank you.

287
00:19:11,360 --> 00:19:12,960
- Thank you.
- Thank you so much.

288
00:19:13,200 --> 00:19:14,480
[joyous music playing]

289
00:20:45,080 --> 00:20:47,360
[theme music playing]

290
00:21:04,640 --> 00:21:07,080
[theme music fades]

291
00:21:09,080 --> 00:21:11,080
Sharks, what do you think
of the products?

292
00:21:11,200 --> 00:21:12,360
- Very nice.
- Wonderful.

293
00:21:12,440 --> 00:21:13,280
It's good and soft.

294
00:21:13,440 --> 00:21:15,040
Can you guess what this is?

295
00:21:15,120 --> 00:21:16,120
Cotton cloth...

296
00:21:16,920 --> 00:21:17,840
Let me tell you.

297
00:21:17,920 --> 00:21:21,160
Five types of natural fibres
are found in the world.

298
00:21:21,240 --> 00:21:23,520
We have invented
the sixth natural fibre

299
00:21:32,120 --> 00:21:34,480
and the rest 350 gm is waste

300
00:21:44,880 --> 00:21:49,080
produce about
30 lakh metric tonnes of waste

301
00:21:49,160 --> 00:21:50,840
of Butchery Chicken Waste

302
00:21:51,040 --> 00:21:53,880
which goes into landfills
and water bodies.

303
00:21:53,960 --> 00:21:55,600
This waste sure is biodegradable,

304
00:22:02,160 --> 00:22:05,040
I realised that we could
create the best out of this waste.

305
00:22:05,200 --> 00:22:06,960
That is how
Golden Feathers was born.

306
00:22:22,400 --> 00:22:24,400
and collect this waste.

307
00:23:38,920 --> 00:23:41,800
Sharks, our ask is

308
00:23:53,640 --> 00:23:55,520
Radhesh, Muskan and Abhishek!

309
00:23:55,600 --> 00:23:58,440
- Welcome to Shark Tank Season 3.
- Thank you, sir.

310
00:23:58,520 --> 00:24:00,920
This sounds like a new invention.

311
00:24:01,080 --> 00:24:02,960
- You've been granted a patent.
- Yes, sir.

312
00:24:03,040 --> 00:24:05,560
- Is this the first
to be done globally? - Yes, sir.

313
00:24:05,640 --> 00:24:08,360
What are your backgrounds?
How did you even discover this?

314
00:24:09,040 --> 00:24:11,440
Sir, all three of us
have a background in design.

315
00:24:11,800 --> 00:24:14,240
When I was working at the
Indian Institute Of Crafts & Design

316
00:24:20,320 --> 00:24:22,360
We had many students in our class.

317
00:24:22,440 --> 00:24:25,000
Some worked on plastics
and others on sanitary napkins.

318
00:24:25,120 --> 00:24:27,640
They all worked on
different kinds of waste.

319
00:24:27,880 --> 00:24:31,440
I am a food lover,
so I decided to work on food waste.

320
00:24:31,560 --> 00:24:33,200
So, I used chicken waste.

321
00:24:34,240 --> 00:24:38,400
It wasn't my motive
to invent the sixth natural fibre.

322
00:24:38,480 --> 00:24:40,200
Then I took heed of its properties.

323
00:24:52,680 --> 00:24:55,200
Like whether it had dyeing properties

324
00:24:55,320 --> 00:24:57,320
and spinnable properties.

325
00:24:57,560 --> 00:24:59,160
After all these tests,

326
00:24:59,280 --> 00:25:01,800
I was finally able to spin it
in 2016.

327
00:25:04,080 --> 00:25:05,640
I still didn't get your invention.

328
00:25:05,720 --> 00:25:07,960
What have you invented
that is converting the waste?

329
00:25:07,960 --> 00:25:08,840
What is the process?

330
00:25:36,720 --> 00:25:41,600
Sir, the sanitisation process
is completely natural.

331
00:25:41,680 --> 00:25:44,200
If you introduce any fabric or fibre

332
00:25:44,360 --> 00:25:47,400
to any chemicals or hard chemicals,
washing chemicals for instance,

333
00:25:47,520 --> 00:25:51,080
then the feathers get diluted
and lose their properties.

334
00:25:52,160 --> 00:25:56,080
So, the process is elaborate.
First, a steam at 100 degrees.

335
00:25:56,280 --> 00:25:57,840
The waste can cause 40 types of flu.

336
00:25:57,960 --> 00:26:00,800
If we need to touch the waste
or ragpickers need to,

337
00:26:01,000 --> 00:26:02,080
how do they do that?

338
00:26:02,160 --> 00:26:04,960
For that, we process it
in 100 degrees steam,

339
00:26:05,160 --> 00:26:07,280
then wash it with soapnut,

340
00:26:10,760 --> 00:26:13,240
The entire process needs
to be carried out within 24 hours

341
00:26:13,320 --> 00:26:16,600
because our units
are receiving more waste.

342
00:26:16,720 --> 00:26:18,880
So, creating a value chain system

343
00:26:19,000 --> 00:26:22,040
and in the first wash,
using the least amount of water,

344
00:26:22,400 --> 00:26:24,320
- carrying it out... - Have you
invented a special machine?

345
00:26:24,400 --> 00:26:25,960
I still don't get it.

346
00:26:28,480 --> 00:26:31,600
- What was the patent granted for?
- The process.

347
00:26:31,760 --> 00:26:33,640
What is it exactly?

348
00:26:33,720 --> 00:26:36,880
No one apart from you
is using this waste...

349
00:26:37,000 --> 00:26:39,080
They cannot make it
using natural methods.

350
00:26:39,720 --> 00:26:41,400
This is hand carded fibre.

351
00:26:41,480 --> 00:26:45,080
Once the feather
is thoroughly sanitised,

352
00:26:45,160 --> 00:26:47,080
we send it to tribal women.

353
00:26:47,240 --> 00:26:49,680
- So, it can only be made
with feathers. - Yes, sir.

354
00:26:50,920 --> 00:26:53,880
Post sanitisation, we segregate it.

355
00:26:53,960 --> 00:26:54,880
Not mechanised.

356
00:26:54,960 --> 00:26:56,760
Sir, the main motive of our company

357
00:26:57,000 --> 00:26:58,880
is that we do not fully automate it

358
00:26:58,960 --> 00:27:02,080
in line with our vision
to provide livelihood.

359
00:27:02,160 --> 00:27:04,520
There are quite a few tribal belts...

360
00:27:04,640 --> 00:27:06,160
How many people work for you?

361
00:27:07,240 --> 00:27:09,640
Sir, currently, 1,200 tribal women...

362
00:27:09,760 --> 00:27:11,320
- Full time?
- 200, sir.

363
00:27:11,480 --> 00:27:14,000
- This is order based.
- Where are these women?

364
00:27:14,080 --> 00:27:15,080
In which states?

365
00:27:22,080 --> 00:27:23,880
- On the verge of being sold.
- Of being sold.

366
00:27:23,960 --> 00:27:26,120
We went there
and trained those women.

367
00:27:26,200 --> 00:27:27,720
They were skilled weavers.

368
00:27:27,840 --> 00:27:29,400
We taught them our technique.

369
00:27:29,480 --> 00:27:32,520
We bought some part of the land
of that NGO

370
00:27:32,600 --> 00:27:34,280
so that it does not get sold

371
00:27:34,400 --> 00:27:35,920
and those women could work
from there.

372
00:27:36,080 --> 00:27:39,080
- So, you helped them
become successful. - Yes, sir.

373
00:27:39,160 --> 00:27:40,440
What is your fibre called?

374
00:28:03,720 --> 00:28:05,040
whereas this is woollen fibre

375
00:28:05,160 --> 00:28:08,240
and if you see, pashmina
costs Rs. 10,000 to 15,000 a metre,

376
00:28:08,400 --> 00:28:09,760
or for a shawl.

377
00:28:09,880 --> 00:28:12,080
You have made a woollen
or a natural sixth fibre.

378
00:28:12,280 --> 00:28:14,360
If you really have done that

379
00:28:14,360 --> 00:28:17,560
and as you claimed, you have
invented the entire process

380
00:28:17,640 --> 00:28:18,800
and is also patented,

381
00:28:18,960 --> 00:28:22,680
then why don't you
sell that fibre or yarn

382
00:28:22,840 --> 00:28:27,880
to other providers who manufacture
fabrics and garments?

383
00:28:28,000 --> 00:28:29,440
Why are you making products?

384
00:28:30,360 --> 00:28:31,520
Sir, what happens is

385
00:28:31,640 --> 00:28:33,640
when a new product
comes into the market,

386
00:28:33,760 --> 00:28:35,840
we need to spread awareness

387
00:28:35,920 --> 00:28:37,600
of all the things
that can be made from it.

388
00:28:37,720 --> 00:28:40,360
This was the reason
I made 386 different products

389
00:28:48,080 --> 00:28:49,440
That is in our business model.

390
00:28:49,560 --> 00:28:53,120
57% of our business
will come from the sale of fibres.

391
00:28:54,080 --> 00:28:57,560
For that, we will need to train
people on a large scale

392
00:28:57,680 --> 00:28:59,760
and we cannot put this on hold
until that is achieved.

393
00:28:59,880 --> 00:29:02,400
So, at the basic starting level,

394
00:29:02,480 --> 00:29:04,960
we are spinning the fibres
to make products

395
00:29:05,040 --> 00:29:06,400
and creating an awareness.

396
00:29:12,000 --> 00:29:15,080
Don't people get disgusted

397
00:29:15,160 --> 00:29:17,440
about it being made from
butchery waste?

398
00:29:18,200 --> 00:29:21,280
People who are vegans
have an issue with it.

399
00:29:21,440 --> 00:29:22,600
But its ratio...

400
00:29:22,680 --> 00:29:24,800
Okay! Are you claiming
that this is meant for meat eaters?

401
00:29:25,000 --> 00:29:28,480
Sir, you can say that those who
use leather can use feathers.

402
00:29:28,560 --> 00:29:31,080
The pashmina shawl is
made from sheep's wool.

403
00:29:31,160 --> 00:29:33,840
That is sheep's wool. Also...

404
00:29:33,920 --> 00:29:36,880
There is a difference between
sheep's wool

405
00:29:36,960 --> 00:29:38,480
and butchery chicken waste.

406
00:29:38,560 --> 00:29:40,520
- I agree.
- If you look at our product

407
00:29:40,640 --> 00:29:42,240
- you won't know...
- Acceptance takes time.

408
00:29:42,320 --> 00:29:43,720
I won't know what it's
made of if I look at it.

409
00:29:43,800 --> 00:29:45,760
When I ask, I know what it is.
That's the concern.

410
00:29:46,680 --> 00:29:49,760
Goose down feathers
also come from birds.

411
00:29:49,840 --> 00:29:52,040
- It undergoes cruelty...
- It is stuffed

412
00:29:52,120 --> 00:29:53,320
- in pillows.
- It's not cruelty-free.

413
00:29:53,360 --> 00:29:55,360
Acceptance takes time,
but it eventually happens.

414
00:29:56,760 --> 00:29:57,640
Two questions.

415
00:29:58,080 --> 00:30:01,200
Why Rs. 5 crores?
And why Rs. 100 crores valuation?

416
00:30:01,280 --> 00:30:02,640
How much is your current sales?

417
00:30:03,840 --> 00:30:05,040
It's Rs. 94 lakhs.

418
00:30:11,360 --> 00:30:13,440
Who will give you 100 times sales?

419
00:30:13,520 --> 00:30:15,600
- Rs. 1 crore last year?
- That's for the last six months.

420
00:30:15,680 --> 00:30:16,840
Last three months revenue.

421
00:30:18,640 --> 00:30:20,400
How much sales will you
generate this year?

422
00:30:20,480 --> 00:30:22,760
- This entire year!
- Around Rs. 1.5.

423
00:30:28,240 --> 00:30:30,520
Ma'am, this is a fibre

424
00:30:30,680 --> 00:30:33,000
that's driven by market demand.

425
00:30:33,280 --> 00:30:35,280
If we want to sell feathers,

426
00:30:35,560 --> 00:30:37,840
we have enough raw material.
If we only sell feathers,

427
00:30:37,920 --> 00:30:41,120
then we can easily achieve
around Rs. 40 crores in a year.

428
00:30:41,160 --> 00:30:44,680
Investors don't invest
based on aspiration.

429
00:30:45,640 --> 00:30:48,640
You must have a certain sales figure

430
00:30:48,920 --> 00:30:50,680
for a Rs. 100 crores ask.

431
00:30:51,120 --> 00:30:54,600
I have my doubts about your
abilities as an entrepreneur.

432
00:30:54,720 --> 00:30:57,120
How can you expect to ask

433
00:30:57,200 --> 00:30:59,880
for Rs. 100 crores with only
Rs. 1.5 crores in sales?

434
00:31:00,880 --> 00:31:03,800
Your mindset is
a bit concerning to me.

435
00:31:04,840 --> 00:31:07,120
Firstly, our innovation

436
00:31:07,200 --> 00:31:09,840
won a German design award.
It's the world's best design award.

437
00:31:09,920 --> 00:31:11,640
- Awards don't contribute to sales.
- Ma'am!

438
00:31:11,720 --> 00:31:13,000
Ma'am, let me finish.

439
00:31:13,760 --> 00:31:15,360
To start a train business,

440
00:31:15,440 --> 00:31:17,600
we have to lay the tracks
and we need investment.

441
00:31:17,680 --> 00:31:20,600
To reach a business
worth Rs. 100 crores,

442
00:31:20,680 --> 00:31:22,480
we'll require an investment
of Rs. 5 crores.

443
00:31:22,600 --> 00:31:24,000
What will you do with Rs. 5 crores?

444
00:31:24,080 --> 00:31:26,680
We would invest
in fillers and fibres,

445
00:31:26,760 --> 00:31:29,280
and also expand our operations.
We would focus on marketing.

446
00:31:29,440 --> 00:31:31,080
The market is not in India, ma'am.

447
00:31:31,280 --> 00:31:33,000
There are 80 countries worldwide

448
00:31:33,080 --> 00:31:35,440
with cold climates where
these fibres are sold.

449
00:31:36,920 --> 00:31:39,760
Have you raised money? Is that
why the valuation is so high?

450
00:31:39,880 --> 00:31:40,840
How much have you raised?

451
00:31:40,880 --> 00:31:43,560
I've raised Rs. 30 lakhs for 6%.

452
00:31:43,640 --> 00:31:46,960
- In which year?
- 2019...

453
00:31:47,040 --> 00:31:48,520
- 2020.
- In 2020.

454
00:31:56,200 --> 00:31:58,240
Sir, our company
didn't receive a patent back then.

455
00:31:58,320 --> 00:32:00,840
Our company was published.
Now, we have a patent.

456
00:32:00,920 --> 00:32:02,240
I am confused about something.

457
00:32:02,320 --> 00:32:04,600
You mentioned you have a patent.
That's great!

458
00:32:04,680 --> 00:32:05,800
I am impressed.

459
00:32:05,920 --> 00:32:09,320
Your sale is Rs. 1.5 crores
this year. You said that.

460
00:32:09,400 --> 00:32:11,840
This means, there is no demand
for your products yet.

461
00:32:12,920 --> 00:32:15,280
If there was a demand,
it would have sold like hotcakes.

462
00:32:15,360 --> 00:32:18,520
I believe the margin structure
should be excellent. How much is it?

463
00:32:18,760 --> 00:32:19,720
Sir, 100%.

464
00:32:19,800 --> 00:32:22,720
If the margin structure is so high,
then there is a problem with demand.

465
00:32:23,400 --> 00:32:24,880
If your product was in demand,

466
00:32:25,200 --> 00:32:27,480
the sales of this new innovation
would've been at a peak.

467
00:32:28,360 --> 00:32:33,480
Many companies have requested 40,000
tonnes of raw materials annually.

468
00:32:33,560 --> 00:32:35,520
But we don't have the capacity
to supply that.

469
00:32:35,640 --> 00:32:38,240
You only made sales of Rs. 1 crore
and you are giving me high hopes.

470
00:32:38,920 --> 00:32:41,960
How much is your maximum capacity?
You've employed 1,200 people.

471
00:32:42,040 --> 00:32:44,720
We process 200 tonnes per month.

472
00:32:44,840 --> 00:32:47,320
- How much did you sell this year?
- We are selling around 25-30 kilos.

473
00:32:47,440 --> 00:32:49,920
- You said you have
one tonne's capacity. - Two tonne.

474
00:32:50,000 --> 00:32:51,720
Two-tonne capacity. That's good.

475
00:32:52,200 --> 00:32:54,520
I only sell 30 kilos, right?

476
00:32:54,640 --> 00:32:57,560
You want to install more production
plants. How does that make sense?

477
00:32:58,440 --> 00:33:01,040
Sir, there are three processes
in production plant.

478
00:33:01,160 --> 00:33:03,800
First is feather process cleaning.

479
00:33:04,160 --> 00:33:06,080
The second is product development.

480
00:33:06,200 --> 00:33:07,680
And third, is designing.

481
00:33:07,760 --> 00:33:09,840
We already have a processing plant.

482
00:33:09,920 --> 00:33:11,920
- One tonne?
- Yes, sir.

483
00:33:12,000 --> 00:33:14,200
We have a base in Pune of 2 tonnes.

484
00:33:14,280 --> 00:33:16,560
- If you get an order, can you
make 2 tonnes? - Yes.

485
00:33:16,640 --> 00:33:18,680
You are not accepting
that there is a demand shortage.

486
00:33:19,240 --> 00:33:20,480
The market lacks
availability for that.

487
00:33:20,560 --> 00:33:22,080
We cannot go abroad
if we are in India.

488
00:33:22,160 --> 00:33:24,840
So, I can conclude that...

489
00:33:24,920 --> 00:33:26,840
I am out. This is my answer.

490
00:33:27,920 --> 00:33:29,520
I don't want to know more.

491
00:33:29,600 --> 00:33:33,680
Because I don't think you realise
the requirement for this.

492
00:33:34,440 --> 00:33:36,000
You need sales.

493
00:33:44,760 --> 00:33:46,520
And I would have asked
how much they want.

494
00:33:46,720 --> 00:33:49,440
This business would be pure B2B
to start with,

495
00:33:49,520 --> 00:33:51,120
where you are introducing
new fibre in the market.

496
00:33:51,200 --> 00:33:53,640
If the fibre is good, it will lap up
like anything.

497
00:33:53,720 --> 00:33:55,280
To me, your strategy is not clear.

498
00:33:55,360 --> 00:33:58,080
I'm not sure if you know
how to run a business.

499
00:33:58,160 --> 00:33:59,920
I am out today.
There are four more Sharks.

500
00:34:00,880 --> 00:34:02,000
I am also out.

501
00:34:03,000 --> 00:34:07,240
Because I think entrepreneurs
should have realistic thinking.

502
00:34:17,800 --> 00:34:20,080
Based on the revenue
of Rs. 1.5 crores,

503
00:34:20,240 --> 00:34:22,160
you are asking for Rs. 100 crores.

504
00:34:22,840 --> 00:34:24,680
I am not liking your thinking.

505
00:34:24,800 --> 00:34:26,920
And that is why I don't wish to
be a part of your business.

506
00:34:27,480 --> 00:34:29,360
But I hope it's a
revolutionary product

507
00:34:29,440 --> 00:34:31,760
that makes India proud.
So, wish you the best.

508
00:34:33,200 --> 00:34:35,720
I still cannot digest Rs. 5 crores.

509
00:34:36,960 --> 00:34:38,560
Why do you need Rs. 5 crores?

510
00:34:38,680 --> 00:34:41,560
Secondly, I don't believe
in your innovation.

511
00:34:42,000 --> 00:34:44,640
I can't invest in what
I don't believe in.

512
00:34:45,360 --> 00:34:48,920
I cannot give you Rs. 5 crores.
Unfortunately, I am out.

513
00:34:49,200 --> 00:34:50,120
[tense music playing]

514
00:35:03,760 --> 00:35:07,440
I think if you hire a
good business executive

515
00:35:07,640 --> 00:35:13,200
who belongs to this industry
and has sold such products.

516
00:35:13,280 --> 00:35:15,920
Because you don't have that,

517
00:35:16,000 --> 00:35:18,080
I am out.

518
00:35:18,920 --> 00:35:21,280
But I definitely want to
give you something.

519
00:35:21,440 --> 00:35:23,200
I want to donate Rs. 10 lakhs

520
00:35:23,320 --> 00:35:26,040
to the NGO you are associated with

521
00:35:26,160 --> 00:35:29,280
to help them expand and
create more job opportunities.

522
00:35:29,520 --> 00:35:32,200
But I cannot be a part
of this deal.

523
00:35:32,280 --> 00:35:33,480
So, I am out.

524
00:35:35,560 --> 00:35:39,160
I think that you don't have
a product-market fit.

525
00:35:39,640 --> 00:35:42,200
Right? That is why you are
selling other products as well.

526
00:35:43,400 --> 00:35:47,320
Yarn, feather,
fabric, and final product.

527
00:35:47,560 --> 00:35:49,720
When someone doesn't have
product-market fit,

528
00:35:49,840 --> 00:35:52,640
they try all of this,
hoping for it to click.

529
00:35:53,920 --> 00:35:55,160
For that reason, I am out.

530
00:35:56,400 --> 00:35:57,840
- Good luck!
- All the best, guys.

531
00:36:23,280 --> 00:36:25,200
[theme music playing]

532
00:36:30,000 --> 00:36:32,040
[theme music crescendos]

533
00:36:39,680 --> 00:36:41,840
[theme music playing]

534
00:36:47,560 --> 00:36:49,240
- Greetings, Sharks.
- Greetings.

535
00:37:17,240 --> 00:37:18,480
"Chintan prayog!"

536
00:37:18,600 --> 00:37:21,200
If there is a big explosion
in the universe,

537
00:37:29,280 --> 00:37:32,600
Let's try to understand it better
with the help of Myracle.

538
00:37:39,120 --> 00:37:42,640
We'll see the air particles in Shark
Tank with the help of Myracle 4D.

539
00:37:42,760 --> 00:37:43,920
Hmm.

540
00:37:44,000 --> 00:37:47,480
- Sound travels through the air in
the form of waves. - That's right.

541
00:37:47,600 --> 00:37:49,840
The vibrations of the air particles

542
00:37:50,040 --> 00:37:53,120
help the sound reach our ears
and we can hear the music.

543
00:37:59,320 --> 00:38:02,160
[water bubbling]

544
00:38:04,440 --> 00:38:06,320
The music stopped and Sharks

545
00:38:06,440 --> 00:38:08,040
are underwater
for the first time in history.

546
00:38:08,160 --> 00:38:09,400
[Anupam chuckling]

547
00:38:09,480 --> 00:38:10,320
At least, these Sharks.

548
00:38:10,360 --> 00:38:13,280
Let's go underwater
and see what happens.

549
00:38:18,680 --> 00:38:20,560
We can hear the music underwater

550
00:38:20,680 --> 00:38:24,520
because sound travels
in waveform even through the water.

551
00:38:24,760 --> 00:38:28,120
So we can hear the music
travelling through the water.

552
00:38:28,240 --> 00:38:32,040
Now, I'll empty this Tank
of water as well as air.

553
00:38:32,520 --> 00:38:34,400
[water whooshing]

554
00:38:37,120 --> 00:38:39,680
All the water
and air particles are gone.

555
00:38:39,720 --> 00:38:41,400
- Hmm.
- Now, there's just a vacuum.

556
00:38:42,320 --> 00:38:43,920
The vacuum
doesn't have any particles.

557
00:38:44,000 --> 00:38:47,320
Now sound can't travel

558
00:38:54,960 --> 00:38:56,440
It's an interesting way
of explaining something.

559
00:38:56,760 --> 00:38:59,760
- Thank you!
- Very nice. Kids will love it.

560
00:39:13,120 --> 00:39:16,440
helps you understand
a difficult concept easily.

561
00:39:16,720 --> 00:39:19,520
Currently, around 7 lakh schools

562
00:39:19,600 --> 00:39:21,240
have one microscope per 200 students

563
00:39:33,680 --> 00:39:36,080
get shattered because
of this huge infrastructural gap.

564
00:39:36,240 --> 00:39:37,640
Myracle unlocks

565
00:39:45,200 --> 00:39:47,320
It just requires a mobile device

566
00:40:01,320 --> 00:40:03,080
It'll help replace

567
00:40:10,280 --> 00:40:11,760
- Very impressive.
- Thank you.

568
00:40:11,840 --> 00:40:14,240
We'll gain a deeper knowledge
of your product

569
00:40:14,320 --> 00:40:16,200
but first,
let's understand you more.

570
00:40:16,280 --> 00:40:18,160
How did you develop
an interest in it?

571
00:40:18,280 --> 00:40:19,600
I was raised in Mumbai.

572
00:40:19,720 --> 00:40:21,920
I pursued a bachelor's degree
in engineering

573
00:40:22,000 --> 00:40:24,000
- with computer science.
- Which college?

574
00:40:34,080 --> 00:40:36,240
There's a company called N26.

575
00:40:36,320 --> 00:40:38,240
It's in Berlin.
I spent four years over there.

576
00:40:38,320 --> 00:40:41,640
I was the head of 65
mobile engineers before I quit.

577
00:40:41,720 --> 00:40:43,480
When did you start this company?

578
00:40:43,560 --> 00:40:47,280
I began my full-fledged
entrepreneurial journey in 2020.

579
00:40:47,360 --> 00:40:49,080
So you started after coming back
from Germany.

580
00:40:49,320 --> 00:40:51,560
Currently, I'm travelling
between Germany and India.

581
00:40:51,680 --> 00:40:54,240
- Basically, I'm in an in-between
stage. - What do you mean?

582
00:40:54,320 --> 00:40:56,680
I stay in Mumbai
for 4-5 months a year

583
00:40:56,760 --> 00:40:57,840
and in Germany
for the remaining year.

584
00:40:57,960 --> 00:40:59,760
What do you do
in Germany for eight months?

585
00:40:59,880 --> 00:41:01,640
I have a company in Germany.

586
00:41:01,720 --> 00:41:04,440
- Is it Myracle or some other
company? - We've two legal entities.

587
00:41:04,560 --> 00:41:06,040
One company is in Berlin, Germany,

588
00:41:13,760 --> 00:41:15,960
Cerebranium India.
Both companies are mine.

589
00:41:16,040 --> 00:41:18,480
India's team helps the German team

590
00:41:18,600 --> 00:41:21,320
run their operations essentially.

591
00:41:21,520 --> 00:41:24,640
In the meantime, the Indian team
utilised the capital

592
00:41:24,720 --> 00:41:26,440
and built the Myracle product.

593
00:41:26,520 --> 00:41:27,960
Are they related
to each other anyhow?

594
00:41:28,040 --> 00:41:29,200
- Uh...
- In terms of shareholding.

595
00:41:29,280 --> 00:41:32,080
- They aren't related in terms of
shareholding. - They're independent.

596
00:41:45,880 --> 00:41:47,280
- Where do you want to sell?
- To the entire world.

597
00:41:47,400 --> 00:41:48,560
- I'll start from India.
- Your first market?

598
00:41:48,640 --> 00:41:49,960
So you'll have to stay in India.

599
00:41:50,080 --> 00:41:52,080
- What is your plan?
- I often face this question.

600
00:41:52,240 --> 00:41:55,120
"If your market is in India, why don'
you stay in India permanently?"

601
00:41:55,200 --> 00:41:56,880
- Exactly!
- It's a fair question.

602
00:41:57,160 --> 00:42:00,640
I observed a detail-oriented
approach in Germany

603
00:42:00,720 --> 00:42:04,320
in small things. For example,
the way the taxi doors close.

604
00:42:04,840 --> 00:42:06,400
- It's just perfect. Somehow.
- [laughing]

605
00:42:07,680 --> 00:42:09,560
- The detail-oriented...
- What is he saying?

606
00:42:09,640 --> 00:42:13,240
It can be learned.
Learn detail orientation in Germany

607
00:42:13,360 --> 00:42:15,080
- but we must move to the place
where we want to sell. - Correct!

608
00:42:15,160 --> 00:42:17,800
- Right. - Do the taxi doors
close better in Germany?

609
00:42:17,920 --> 00:42:19,480
- No. My point is...
- First, stay in India.

610
00:42:19,560 --> 00:42:21,320
- He likes the precision over there.
- It's culturally...

611
00:42:21,440 --> 00:42:24,440
It's culturally ingrained in people.

612
00:42:24,520 --> 00:42:27,680
One can absorb that culture
only if you live there.

613
00:42:28,880 --> 00:42:31,120
India's hustle is at a high level.

614
00:42:31,200 --> 00:42:32,840
I'm not convinced with your answer.

615
00:42:32,920 --> 00:42:35,880
Lying to ourselves
is called delusion.

616
00:43:00,600 --> 00:43:02,560
If your market is in India,

617
00:43:02,960 --> 00:43:05,840
talking about the engineering
and the precision of doors...

618
00:43:06,040 --> 00:43:07,240
You are fooling yourself.

619
00:43:07,320 --> 00:43:10,160
You must move to India as soon
as possible if your market is here.

620
00:43:10,400 --> 00:43:11,280
[intense music plays]

621
00:43:11,400 --> 00:43:13,040
- What is your product?
- The product helps us understand

622
00:43:13,280 --> 00:43:16,400
science experientially
in the physical world.

623
00:43:16,640 --> 00:43:18,840
- Can you show us a few more demos?
- Yes. Please show us a few demos.

624
00:43:18,920 --> 00:43:19,880
Sure.

625
00:43:20,880 --> 00:43:22,000
[ethereal music playing]

626
00:43:22,240 --> 00:43:25,560
You can download Myracle through
the Google Play Store or App Store

627
00:43:25,640 --> 00:43:27,160
and try it out.

628
00:43:27,240 --> 00:43:29,000
Our main business is generated

629
00:43:36,640 --> 00:43:40,520
Let me give you an example
of the human anatomy.

630
00:43:40,800 --> 00:43:43,880
So we can move close to it

631
00:43:48,080 --> 00:43:50,160
It's AR, Augmented Reality.

632
00:43:56,120 --> 00:43:57,520
What are you teaching?

633
00:43:57,720 --> 00:43:59,640
This is a human body structure

634
00:43:59,920 --> 00:44:04,960
and suppose we have
to understand a specific part.

635
00:44:05,040 --> 00:44:06,040
We'll touch that body part

636
00:44:06,120 --> 00:44:07,480
and a detailed explanation
will appear below.

637
00:44:17,560 --> 00:44:19,120
A teacher must hold a tablet

638
00:44:19,200 --> 00:44:21,640
- and have a smart screen in front.
- Exactly.

639
00:44:30,760 --> 00:44:31,960
Projectors can also be used.

640
00:44:40,240 --> 00:44:41,960
I have a video.

641
00:45:04,640 --> 00:45:07,080
The children were sitting, right?

642
00:45:07,920 --> 00:45:09,440
You couldn't involve them
physically.

643
00:45:10,600 --> 00:45:14,640
As you are experienced,
you know that many such applications

644
00:45:14,720 --> 00:45:16,480
- are being used
in different industries. - Right.

645
00:45:16,760 --> 00:45:18,440
- The visual you provide...
- Yes.

646
00:45:18,520 --> 00:45:20,360
Do you think it's good enough?

647
00:45:20,440 --> 00:45:21,520
How is the quality?

648
00:45:21,600 --> 00:45:23,920
I would say,
we score 6/10 right now.

649
00:45:24,000 --> 00:45:26,200
I'd rate it 1/10 as compared
to what I have seen.

650
00:45:27,120 --> 00:45:29,080
- Sure.
- Ooh! That's heavy.

651
00:45:29,160 --> 00:45:30,080
You are far behind.

652
00:45:30,160 --> 00:45:33,440
We built it for the first time
seven years ago.

653
00:45:33,560 --> 00:45:35,320
- Right. - The technology
is way advanced now.

654
00:45:35,400 --> 00:45:38,200
You did a poor application
of this technology.

655
00:45:38,280 --> 00:45:40,880
I hope you agree this technology
has existed for a long time.

656
00:45:41,760 --> 00:45:44,080
You found its application. And then?

657
00:45:44,400 --> 00:45:46,800
Your modelling team is weak.

658
00:45:46,880 --> 00:45:50,080
You don't have quality designers
to design this model.

659
00:45:51,040 --> 00:45:52,440
I think it's a low-quality product.

660
00:45:52,560 --> 00:45:54,440
It's a few steps ahead

661
00:45:54,520 --> 00:45:56,320
of what is used
in classrooms right now.

662
00:45:57,360 --> 00:46:00,880
What is your invention?
It has 2-3 things. Right?

663
00:46:01,160 --> 00:46:02,400
First is the platform.

664
00:46:02,480 --> 00:46:03,760
- Hmm.
- Many people do it.

665
00:46:03,920 --> 00:46:06,600
Microsoft and Google provide
such applications for teachers.

666
00:46:06,680 --> 00:46:07,840
- Right.
- To create one's own content.

667
00:46:07,920 --> 00:46:09,560
The second thing is the application.

668
00:46:09,640 --> 00:46:11,800
Suppose you chose biology

669
00:46:11,920 --> 00:46:14,280
and you created specific tools
for that subject.

670
00:46:14,360 --> 00:46:16,040
- The third thing is the content.
- Right.

671
00:46:16,120 --> 00:46:18,280
Where they talked about the imagery.

672
00:46:18,360 --> 00:46:20,040
Which area do you cover?
Do you specialise in all three?

673
00:46:20,120 --> 00:46:23,200
We are building it
by combining the three areas.

674
00:46:23,280 --> 00:46:26,320
It includes technology,
pedagogy, and creativity.

675
00:46:29,080 --> 00:46:32,040
I say, "okay, I like this
but I want to customise it."

676
00:46:32,160 --> 00:46:33,720
Will I be able to do it
on this platform?

677
00:46:41,520 --> 00:46:44,520
- Okay. - We need to create
a few examples before authoring.

678
00:46:58,240 --> 00:47:02,160
I want to give you a demonstration
to answer your questions.

679
00:47:03,600 --> 00:47:05,360
Let's take the example
of a microscope.

680
00:47:05,480 --> 00:47:07,640
Suppose we prepared the slides.

681
00:47:07,800 --> 00:47:10,240
Then we select
the slide of onion peel

682
00:47:10,520 --> 00:47:12,680
and place it under the microscope.

683
00:47:12,800 --> 00:47:14,880
When we use the real microscope,

684
00:47:14,960 --> 00:47:16,960
we are able to see the onion peel
in the ocular view.

685
00:47:17,480 --> 00:47:21,680
In the same way, we incorporate
the physical movement here

686
00:47:21,760 --> 00:47:24,040
and adjust the focus knobs
of the microscope

687
00:47:24,160 --> 00:47:26,800
to see different layers
of the slide.

688
00:47:28,040 --> 00:47:31,440
It helps us see the real structure
of the onion peel.

689
00:47:31,520 --> 00:47:33,280
It's the missing piece today.

690
00:47:33,440 --> 00:47:36,680
Many tools out there can't do it.

691
00:47:36,760 --> 00:47:39,440
In a similar fashion,
we can step out of it.

692
00:47:39,520 --> 00:47:43,040
Our physical movement
is a part of the experience.

693
00:47:43,280 --> 00:47:44,560
This is our new application.

694
00:47:44,680 --> 00:47:47,240
AR is ten years old.
You are absolutely right.

695
00:47:58,160 --> 00:47:59,960
uncomfortable and unfamiliar too.

696
00:48:00,040 --> 00:48:02,280
They'd need 5-7 years
to become a norm.

697
00:48:02,520 --> 00:48:04,600
If we introduce spatial computing
to everyone

698
00:48:22,600 --> 00:48:23,400
We can.

699
00:48:41,080 --> 00:48:43,800
- You just held the screen.
- You are just moving to and fro.

700
00:48:43,880 --> 00:48:47,200
You aren't helping adjust
the magnifying glass

701
00:48:47,280 --> 00:48:49,480
and place the slide.
We aren't doing any of it.

702
00:48:49,600 --> 00:48:51,040
- Suppose I have an app.
- Hmm.

703
00:48:51,160 --> 00:48:53,040
I have three slides
and a magnifying glass.

704
00:48:53,120 --> 00:48:54,880
Then I use my finger
to select the object

705
00:48:54,960 --> 00:48:56,840
- and without walking I drag...
- Drag and drop.

706
00:48:56,920 --> 00:48:58,080
- I dropped it.
- Drag and drop.

707
00:48:58,160 --> 00:49:00,880
- Then I'll pinch
and zoom the slide. - Hmm.

708
00:49:00,960 --> 00:49:04,240
It'll give me a feeling of reality

709
00:49:04,320 --> 00:49:06,960
and help in immersive learning.
Your innovation is the same.

710
00:49:07,040 --> 00:49:10,560
The only difference is that
you captured the entire environment

711
00:49:10,640 --> 00:49:12,200
which increased the relatability.

712
00:49:12,360 --> 00:49:13,880
- Right?
- That's important.

713
00:49:14,200 --> 00:49:16,520
But is it worth the money
you will charge somebody?

714
00:49:16,600 --> 00:49:17,600
I'm not sure about it.

715
00:49:19,400 --> 00:49:21,240
What is your revenue model?
How much do you charge?

716
00:49:21,440 --> 00:49:24,160
- We give annual subscriptions.
- What's the cost?

717
00:49:31,680 --> 00:49:34,120
So they get something at least.

718
00:49:34,240 --> 00:49:35,720
Something is better than nothing,
essentially.

719
00:49:35,800 --> 00:49:37,040
That's the approach we have taken.

720
00:49:37,120 --> 00:49:39,280
You have heard
about Atal Tinkering Labs. Right?

721
00:49:39,560 --> 00:49:41,680
Different kinds of 3D models...

722
00:49:47,200 --> 00:49:50,560
Currently, science labs cost
Rs. 35-Rs. 40 lakhs over five years

723
00:49:50,800 --> 00:49:51,920
to set them up and maintain.

724
00:49:52,120 --> 00:49:56,360
Comparatively, Myracle promises
a 90% ROI currently.

725
00:49:56,560 --> 00:49:57,680
In reduction of cost.

726
00:49:57,760 --> 00:49:59,760
Where do you see yourself
in three years?

727
00:49:59,840 --> 00:50:02,920
Our vision is to touch
1,000 schools.

728
00:50:11,880 --> 00:50:12,680
Right.

729
00:50:13,000 --> 00:50:15,640
Schools won't help you
achieve a bigger vision.

730
00:50:15,880 --> 00:50:17,400
You must build something

731
00:50:17,520 --> 00:50:20,360
so that the students
are attracted automatically

732
00:50:20,720 --> 00:50:22,760
and they start giving
a subscription fee.

733
00:50:22,840 --> 00:50:24,640
Millions of children
start buying it.

734
00:50:24,880 --> 00:50:26,160
That could be scalable.

735
00:50:26,240 --> 00:50:27,480
Our model is B2B2C.

736
00:50:33,960 --> 00:50:35,520
Then they start using it.

737
00:50:35,520 --> 00:50:37,240
They don't use it.
They might use it.

738
00:50:38,280 --> 00:50:40,120
They do.
We see a spike in downloads.

739
00:50:40,200 --> 00:50:42,480
How many students are active daily?

740
00:51:08,400 --> 00:51:10,800
- Um, I don't have the number.
- He doesn't have. Please move on.

741
00:51:10,880 --> 00:51:13,160
- Omkar, I'll tell you my issue.
- Sure.

742
00:51:13,280 --> 00:51:14,800
The vision is secondary. Okay?

743
00:51:14,880 --> 00:51:16,480
I have a problem with your product.

744
00:51:16,560 --> 00:51:17,360
Hmm.

745
00:51:31,640 --> 00:51:33,240
I don't find it exciting.

746
00:51:34,760 --> 00:51:38,160
Kids nowadays have
a zero attention span.

747
00:51:38,240 --> 00:51:39,600
You are still pre-revenue.

748
00:51:39,760 --> 00:51:42,440
You aren't yet established
so we could be sure it works.

749
00:51:42,880 --> 00:51:44,800
So for that reason, I'm out.

750
00:51:45,120 --> 00:51:45,920
Thank you.

751
00:51:47,040 --> 00:51:48,920
I believe that education

752
00:51:49,040 --> 00:51:50,880
- and skill development...
- Hmm.

753
00:51:50,960 --> 00:51:52,680
It's the foundation of a country.

754
00:52:04,400 --> 00:52:07,560
- If your product was 10x better,
I'd have taken a bet. - Hmm.

755
00:52:07,640 --> 00:52:08,880
I think the product is sub-standard.

756
00:52:09,120 --> 00:52:10,960
There's something called
the quality of a visual

757
00:52:11,040 --> 00:52:13,360
- and also the way we learn.
- Hmm.

758
00:52:13,720 --> 00:52:17,600
We must be impressed
by the unique way of teaching.

759
00:52:17,760 --> 00:52:18,960
The creativity level should be high.

760
00:52:19,120 --> 00:52:20,440
I didn't get that feeling.

761
00:52:20,720 --> 00:52:22,560
For this reason, I'm out.
I wish you all the best

762
00:52:22,640 --> 00:52:23,720
- in building something big.
- Thank you.

763
00:52:23,800 --> 00:52:25,960
- This can change
the nation if you do well. - Thank yo

764
00:52:26,480 --> 00:52:28,720
Do you know there are
companies already doing it

765
00:52:28,800 --> 00:52:31,160
and selling it
in the US only recently?

766
00:52:32,080 --> 00:52:34,640
A company launched
a product exactly like yours

767
00:52:35,040 --> 00:52:36,880
but on a platform basis.

768
00:52:37,760 --> 00:52:40,840
All the tools and content
are available on the platform

769
00:52:40,960 --> 00:52:42,240
on a modular basis.

770
00:52:42,560 --> 00:52:45,640
We can choose a curriculum
out of the box or make our own.

771
00:52:46,800 --> 00:52:48,400
Bottom-up, teachers adopt it

772
00:52:48,520 --> 00:52:50,800
- as against selling them
in schools top-down. - Right.

773
00:52:50,880 --> 00:52:53,720
When we do that, the CAC
and LTV will never be adjusted.

774
00:52:55,360 --> 00:52:57,000
One operating cycle

775
00:52:57,080 --> 00:52:59,560
of an Indian school run by trustees

776
00:52:59,680 --> 00:53:01,160
is around two years.

777
00:53:01,280 --> 00:53:02,960
When your operating cycle starts,

778
00:53:03,080 --> 00:53:06,480
the previous school acquired
by you earlier will leave you.

779
00:53:07,480 --> 00:53:09,400
- You must sell more.
- The cost of sale will be higher

780
00:53:09,480 --> 00:53:11,280
because you'll have to send skilled
manpower as you charge Rs. 75,000.

781
00:53:11,360 --> 00:53:12,400
You'd incur that cost too.

782
00:53:13,600 --> 00:53:17,160
There's a saying,
too little too late. Right?

783
00:53:17,960 --> 00:53:21,120
I have that feeling.
You didn't even talk about GenAI.

784
00:53:22,560 --> 00:53:24,360
Do you know
what Generative AI has done?

785
00:53:24,520 --> 00:53:25,840
All these models lost meaning.

786
00:53:26,400 --> 00:53:28,240
Now people are thinking,

787
00:53:28,320 --> 00:53:30,680
"How do I provide capability
instead of content?"

788
00:53:32,240 --> 00:53:34,640
You have been already disrupted
before you started.

789
00:53:36,000 --> 00:53:38,280
So I can't invest in this.

790
00:53:38,360 --> 00:53:40,720
- I'm out.
- I understand. Thank you.

791
00:53:47,320 --> 00:53:49,240
- My advice is...
- Hmm.

792
00:53:49,440 --> 00:53:51,040
Focus on a few schools

793
00:53:51,120 --> 00:53:52,840
and think about,

794
00:53:52,920 --> 00:53:56,560
and provide superior quality
of education and products

795
00:53:57,000 --> 00:53:58,880
that I will beat everybody
hands down

796
00:53:58,960 --> 00:54:02,240
not just in the quality of content
but the price as well.

797
00:54:03,320 --> 00:54:05,680
Since you do not yet have clarity

798
00:54:05,760 --> 00:54:09,800
on whether you must fight
for a product-market fit or not,

799
00:54:09,920 --> 00:54:11,880
- that is why I am out.
- Thank you.

800
00:54:12,200 --> 00:54:14,080
Unfortunately, I am out as well.

801
00:54:32,840 --> 00:54:34,600
If you spend some more time
in India,

802
00:54:34,680 --> 00:54:35,760
you will see

803
00:54:36,080 --> 00:54:39,200
that the development
in terms of science over here

804
00:54:39,280 --> 00:54:41,120
is way beyond what you showed us.

805
00:54:41,360 --> 00:54:44,200
You seemed a little far
from reality.

806
00:54:44,680 --> 00:54:47,400
Take a flight
and spend more time in India.

807
00:54:47,680 --> 00:54:48,960
You'll know much better.

808
00:54:49,040 --> 00:54:51,840
Unfortunately, bye. I'm out.

809
00:54:51,920 --> 00:54:53,440
- Thank you very much
for your feedback. - Thank you.

810
00:54:53,520 --> 00:54:54,880
- All the best.
- I do really appreciate it.

811
00:54:55,040 --> 00:54:56,720
- All right, Omkar. Good luck.
- All the best.

812
00:54:56,800 --> 00:54:57,640
Best wishes, thank you.

813
00:54:57,720 --> 00:54:59,000
[sombre music playing]

814
00:55:04,640 --> 00:55:05,720
[music fades]

