1
00:00:10,000 --> 00:00:11,640
[music playing]

2
00:00:14,600 --> 00:00:15,680
'Make some room.'

3
00:00:15,840 --> 00:00:18,280
'Coming today on Shark Tank India'

4
00:00:18,360 --> 00:00:19,800
'is the youngest Shark
at just 30 years.'

5
00:00:19,920 --> 00:00:23,440
'The Founder and Group CEO
of OYO, Ritesh Agarwal.'

6
00:00:28,160 --> 00:00:29,800
[music playing]

7
00:00:33,680 --> 00:00:36,120
'OYO's journey
wasn't a straight line.'

8
00:00:40,200 --> 00:00:42,240
and a lot of difficult situations.

9
00:00:42,400 --> 00:00:44,240
The highs have been exponential

10
00:00:44,360 --> 00:00:47,720
and left people in awe of us.

11
00:00:50,880 --> 00:00:53,120
When I started my own business,

12
00:00:53,200 --> 00:00:55,160
I had really low ambitions.

13
00:00:58,560 --> 00:01:01,560
What do customers like the most
about the rooms?

14
00:01:01,800 --> 00:01:04,080
I had set up one hotel
and my ambition was

15
00:01:04,120 --> 00:01:07,520
to be able to establish
a few more hotels in life.

16
00:01:07,760 --> 00:01:09,960
I come from a small town.

17
00:01:10,040 --> 00:01:12,720
So, coming to Delhi
and setting up my own business

18
00:01:13,240 --> 00:01:14,480
was a big deal in itself.

19
00:01:18,520 --> 00:01:20,960
During my early years,

20
00:01:21,120 --> 00:01:23,120
when I was born
and brought up in Rayagada...

21
00:01:26,880 --> 00:01:28,480
There were a handful of things

22
00:01:28,760 --> 00:01:31,560
that firmly shaped my life.

23
00:01:31,680 --> 00:01:32,960
[school bell rings]

24
00:01:37,400 --> 00:01:38,640
When I was in the twelfth grade,

25
00:01:38,760 --> 00:01:41,760
my family faced
a major financial hardship.

26
00:01:44,600 --> 00:01:45,680
In that situation,

27
00:01:45,920 --> 00:01:48,360
there was no other option
but to sell the house.

28
00:01:54,080 --> 00:01:56,400
That taught me sacrifice.

29
00:02:01,560 --> 00:02:04,880
I learned my greatest lesson
in the markets of Rayagada.

30
00:02:07,480 --> 00:02:11,240
I used to visit the market
as a child to sell SIM cards.

31
00:02:11,280 --> 00:02:14,160
I'd listen to the problems
and feedback of the customers there.

32
00:02:14,240 --> 00:02:16,040
That made me realise

33
00:02:16,120 --> 00:02:17,920
that the pursuit of excellence

34
00:02:18,000 --> 00:02:20,520
and the values of our company,

35
00:02:20,720 --> 00:02:22,920
in a way, stemmed from there.

36
00:02:24,840 --> 00:02:28,240
The lowest point
of my professional career

37
00:02:28,600 --> 00:02:29,680
was during the pandemic.

38
00:02:32,120 --> 00:02:35,800
All the hotels were vacant
in one day.

39
00:02:35,920 --> 00:02:39,120
My income dropped by 70 to 80%.

40
00:02:40,640 --> 00:02:42,760
We focused on a few key things.

41
00:02:42,840 --> 00:02:44,720
Firstly, our customers,

42
00:02:44,800 --> 00:02:46,960
team members and our hotels.

43
00:02:47,040 --> 00:02:50,280
We tried to talk to all three
every month.

44
00:02:50,360 --> 00:02:53,080
Secondly, we focused
on the loyalty program.

45
00:02:53,160 --> 00:02:54,880
Today, our loyalty program Wizard

46
00:02:54,960 --> 00:02:58,320
is probably the biggest in India
in the travel segment.

47
00:02:58,400 --> 00:03:00,120
Thirdly, we focused on the app.

48
00:03:00,200 --> 00:03:03,800
Today, 92% of our bookings
come through our app and website

49
00:03:03,920 --> 00:03:05,680
which are not third-party channels.

50
00:03:05,760 --> 00:03:08,880
During Covid,
our company stood at a loss

51
00:03:08,960 --> 00:03:11,800
of Rs. 450 crores EBITDA.

52
00:03:13,800 --> 00:03:15,320
I am delighted to say

53
00:03:15,400 --> 00:03:19,400
that our company will earn
Rs. 1,000 crores EBITDA.

54
00:03:20,240 --> 00:03:21,560
[pleasant music playing]

55
00:03:23,600 --> 00:03:25,560
- I hope you have a great
experience. - Thank you so much.

56
00:03:29,720 --> 00:03:32,480
I've been often asked,
"Why Shark Tank?".

57
00:03:32,560 --> 00:03:34,680
Shark Tank has built
a brilliant platform.

58
00:03:34,760 --> 00:03:37,600
It rapidly lent
entrepreneurial ambitions in India

59
00:03:37,680 --> 00:03:39,560
a new sense of excitement.

60
00:03:41,760 --> 00:03:43,280
No matter which city I visited,

61
00:03:43,400 --> 00:03:45,480
I noticed that people
considered entrepreneurship

62
00:03:45,640 --> 00:03:47,600
synonymous with Shark Tank.

63
00:03:47,920 --> 00:03:49,200
[applause]

64
00:03:51,000 --> 00:03:54,800
Sir, I will try my best...

65
00:03:57,160 --> 00:04:01,080
My personal experience
can be looked upon as a learning.

66
00:04:01,200 --> 00:04:04,200
If a child like me
with limited resources,

67
00:04:04,320 --> 00:04:08,880
who wasn't a leader
in studies or other areas,

68
00:04:08,960 --> 00:04:10,040
can achieve success,

69
00:04:10,400 --> 00:04:14,960
then other kids
who are bright and clever

70
00:04:15,040 --> 00:04:17,400
can achieve greater success than me.

71
00:04:20,880 --> 00:04:22,640
All right! Good luck, Ritesh!

72
00:04:22,840 --> 00:04:23,800
- All right.
- Woo hoo!

73
00:04:24,080 --> 00:04:25,400
I need all the best wishes.

74
00:04:47,160 --> 00:04:48,960
[theme music playing]

75
00:05:11,320 --> 00:05:12,960
[music concludes]

76
00:05:13,640 --> 00:05:15,000
Taxi driver!

77
00:05:15,120 --> 00:05:17,160
I wish to go to Darbhanga.
Will you take me?

78
00:05:17,280 --> 00:05:19,600
Sure, sir. That will be Rs. 4,000.

79
00:05:19,680 --> 00:05:21,400
That's a steep fare
for a mere 150 km!

80
00:05:21,640 --> 00:05:24,000
I didn't pay that much
to travel from Delhi to Patna.

81
00:05:24,080 --> 00:05:27,560
Sir, I will drive 150 km
to as well as fro.

82
00:05:27,680 --> 00:05:29,600
I won't get a passenger
on my way back here.

83
00:05:29,720 --> 00:05:31,400
My children will starve.

84
00:05:31,760 --> 00:05:34,320
Either come with me
or walk all the way!

85
00:05:34,400 --> 00:05:35,240
[laughter]

86
00:05:35,320 --> 00:05:37,920
Sharks, this is very common
in Bihar.

87
00:05:38,800 --> 00:05:41,280
Owing to unorganised taxi services,

88
00:05:48,720 --> 00:05:52,480
RodBez brings you the solution
to this problem.

89
00:05:53,600 --> 00:05:54,480
Greetings, Sharks.

90
00:06:06,040 --> 00:06:10,240
where drivers select their routes,
and passengers, their destination.

91
00:06:10,360 --> 00:06:12,760
We connect passengers with drivers

92
00:06:30,400 --> 00:06:32,440
I request you to come on board

93
00:06:32,520 --> 00:06:34,600
and revolutionise
the taxi industry in Bihar.

94
00:06:34,720 --> 00:06:35,600
Wonderful!

95
00:06:36,160 --> 00:06:37,280
Amazing. [claps]

96
00:06:37,640 --> 00:06:40,320
- Welcome to Shark Tank.
- Thank you.

97
00:06:47,280 --> 00:06:48,880
Tell us about
your respective backgrounds.

98
00:06:49,080 --> 00:06:51,760
Sir, my father was a bus driver.

99
00:06:52,040 --> 00:06:54,680
I got married in 2008.

100
00:06:54,800 --> 00:06:56,560
Marriage comes
with added responsibilities.

101
00:06:56,640 --> 00:06:58,040
I was 16 years old at the time.

102
00:06:58,160 --> 00:07:00,320
I had studied
only till the tenth grade.

103
00:07:00,400 --> 00:07:04,240
My first job interview
was for the post of a peon.

104
00:07:04,320 --> 00:07:07,000
I gave the interview
but didn't get the job

105
00:07:07,560 --> 00:07:10,280
- because I couldn't recognise
the iPhone logo. - Oh!

106
00:07:10,360 --> 00:07:13,640
- They'd decided not to hire people
who didn't look dapper. - Okay.

107
00:07:13,720 --> 00:07:16,280
When I got back from the interview,
I burnt my educational certificate.

108
00:07:16,360 --> 00:07:18,680
- I decided I wasn't going to do
a job. - Did you really burn it?

109
00:07:18,800 --> 00:07:20,480
- Yes, I did.
- Gosh.

110
00:07:20,560 --> 00:07:24,040
I told my father to teach me
how to drive.

111
00:07:24,360 --> 00:07:27,440
Dad was dejected
but gave in to my wishes.

112
00:07:27,520 --> 00:07:29,320
He taught me to drive.

113
00:07:29,760 --> 00:07:32,520
I took up a job as a driver
in the village for Rs. 3,500.

114
00:07:32,640 --> 00:07:35,120
It didn't suffice as I had a child.

115
00:07:35,200 --> 00:07:37,640
I had to provide for it
and get it enrolled in school.

116
00:07:37,880 --> 00:07:40,600
I went to Patna and took up
a job as a driver for a year.

117
00:07:40,800 --> 00:07:43,600
Over time, I thought
of learning some new skills.

118
00:07:43,680 --> 00:07:46,400
I gained experience
in electrical work and fire.

119
00:07:46,560 --> 00:07:48,320
Then I entered
the construction line

120
00:07:48,400 --> 00:07:49,600
and managed to save some money.

121
00:07:49,680 --> 00:07:51,560
I started a company called AryaGo.

122
00:07:52,040 --> 00:07:53,480
My concept was similar

123
00:07:53,520 --> 00:07:56,880
to that of Ola and Uber that operate
in Delhi, Mumbai and Bengaluru.

124
00:07:56,960 --> 00:07:58,240
We, on the other hand,
operated in villages.

125
00:07:58,320 --> 00:08:00,400
Within cities. Intracity rides.

126
00:08:00,520 --> 00:08:02,400
Did you build that technology?

127
00:08:02,520 --> 00:08:03,880
I hired a team for it.

128
00:08:03,920 --> 00:08:06,360
- The team designed the application.
- Did you hire the team?

129
00:08:06,440 --> 00:08:07,240
Yes.

130
00:08:07,760 --> 00:08:10,600
- Where were your engineers?
- In Saharsa.

131
00:08:10,680 --> 00:08:12,720
- You had software engineers
in Saharsa. - Yes.

132
00:08:12,920 --> 00:08:14,600
So, the business
was operational then.

133
00:08:14,720 --> 00:08:17,880
I started it in 2016,
built a team in 2020

134
00:08:17,960 --> 00:08:19,400
and when I left in 2021,

135
00:08:24,040 --> 00:08:25,880
- That's right.
- Wow!

136
00:08:26,040 --> 00:08:27,960
Your total sales
must have been around Rs. 60 lakhs.

137
00:08:28,040 --> 00:08:29,480
I only took 10%.

138
00:08:29,520 --> 00:08:31,040
- The sales were Rs. 80 lakhs. Yes.
- 80 lakhs!

139
00:08:31,160 --> 00:08:32,960
- Fantastic!
- Yes.

140
00:08:33,040 --> 00:08:36,360
You were getting bookings
worth Rs. 80 lakhs per month

141
00:08:36,440 --> 00:08:39,000
- from the villages to the cities
on your portal. - Yes.

142
00:08:40,160 --> 00:08:42,000
I had made small mistakes.

143
00:08:42,200 --> 00:08:45,360
I diluted 70%
at an investment of Rs. 20 lakhs.

144
00:08:48,560 --> 00:08:49,920
We approached the locals

145
00:08:50,000 --> 00:08:51,600
because people weren't convinced

146
00:08:51,720 --> 00:08:53,640
a village boy
could achieve something like this.

147
00:08:53,800 --> 00:08:56,520
I have a sir who I call a guru.

148
00:08:56,600 --> 00:09:00,400
He studied at IIT Kharagpur
and is well-versed in Adobe.

149
00:09:00,480 --> 00:09:03,560
I sought sir's help in this matter.

150
00:09:03,680 --> 00:09:05,000
He gave me two options.

151
00:09:05,080 --> 00:09:07,400
Either I give them 10x
and let them exit

152
00:09:07,480 --> 00:09:08,920
as they'd invested Rs. 20 lakhs.

153
00:09:09,440 --> 00:09:11,760
- He agreed to arrange for
the funds. - Really!

154
00:09:12,040 --> 00:09:14,960
I thought it wasn't right
to ask them to leave

155
00:09:15,040 --> 00:09:17,600
because people would say
that I let the very people go

156
00:09:17,680 --> 00:09:21,400
who supported me from the beginning
when it was time to grow.

157
00:09:21,640 --> 00:09:26,560
I thought I should come up
with a new brand pan-Bihar.

158
00:09:26,640 --> 00:09:29,320
- We shouldn't stay the same entity.
- This is even worse!

159
00:09:29,960 --> 00:09:32,840
- You didn't give them any returns.
- Did you give them equity?

160
00:09:32,920 --> 00:09:35,280
No, that company
is still operational.

161
00:09:35,440 --> 00:09:37,280
- Ah!
- Those people are running it now.

162
00:09:37,360 --> 00:09:39,040
This wasn't generous in any way.

163
00:09:41,360 --> 00:09:43,680
You saw a bigger opportunity.

164
00:09:48,520 --> 00:09:50,560
It was the humane thing to do.

165
00:09:50,640 --> 00:09:51,960
How do you know him?

166
00:09:52,080 --> 00:09:53,640
He's my maternal uncle's son.

167
00:09:53,760 --> 00:09:54,680
First cousins.

168
00:09:54,760 --> 00:09:55,920
He could do that to you.

169
00:09:55,960 --> 00:09:57,800
- He'll say, "Why should I give
the investor money?" - He won't.

170
00:09:57,880 --> 00:09:59,440
He could do that to us too
if we invested money.

171
00:10:04,160 --> 00:10:05,880
When an investor invests money

172
00:10:06,000 --> 00:10:09,120
and becomes the owner
of your company with a 70% stake,

173
00:10:09,200 --> 00:10:11,720
then the problem is
no longer yours, but his.

174
00:10:11,800 --> 00:10:14,320
If we invest, we won't take
the majority of the profits.

175
00:10:14,400 --> 00:10:17,240
You didn't take the majority
when you partnered with him, right?

176
00:10:19,760 --> 00:10:22,680
- So, you started a new company
in 2021. - In 2022, I...

177
00:10:27,600 --> 00:10:29,160
- For this one too!
- For this company as well!

178
00:10:29,280 --> 00:10:30,760
This was through
Mithila Angel Network.

179
00:10:30,880 --> 00:10:32,240
Through Mithila Angel Network.

180
00:10:32,360 --> 00:10:33,280
What percent?

181
00:10:33,560 --> 00:10:36,680
- That was at a valuation
of Rs. 4 crores. - Whoa!

182
00:10:49,840 --> 00:10:52,480
My father drove a bus
for the Roadways.

183
00:10:52,560 --> 00:10:54,800
In Bihar, the pronunciation
is 'roadbez'.

184
00:10:54,880 --> 00:10:56,560
That's how it got its name.

185
00:10:56,640 --> 00:10:58,040
- RoadBez.
- So that people

186
00:10:58,360 --> 00:11:01,320
- could recall the brand name.
- Recall it.

187
00:11:01,400 --> 00:11:03,800
Where does RoadBez
currently operate?

188
00:11:03,880 --> 00:11:06,440
We connect Patna
to every town in Bihar

189
00:11:06,520 --> 00:11:08,720
and every city to Patna too.

190
00:11:08,800 --> 00:11:10,120
Don't Ola and Uber operate there?

191
00:11:10,200 --> 00:11:13,720
Ola and Uber operate in Patna, sir,
but that is for city rides only.

192
00:11:13,840 --> 00:11:15,680
And the inter-city rides
are two-way.

193
00:11:16,360 --> 00:11:18,160
Out of the ride requests
that were coming to us,

194
00:11:18,240 --> 00:11:22,160
40% of the rides
were both to and fro

195
00:11:22,280 --> 00:11:24,320
with a time gap
of three to four hours.

196
00:11:24,520 --> 00:11:28,360
I thought
why not associate with taxis

197
00:11:28,520 --> 00:11:29,960
who will work with us full time.

198
00:11:30,040 --> 00:11:32,240
They take the passenger
via the desired route

199
00:11:32,400 --> 00:11:34,440
and return via the same route
with another passenger.

200
00:11:34,560 --> 00:11:37,000
How many such people
have you partnered with?

201
00:11:49,560 --> 00:11:50,560
and it was a grand success.

202
00:11:50,640 --> 00:11:52,920
Not a single taxi driver
suffered a loss.

203
00:11:53,040 --> 00:11:55,480
We've made Rs. 20,000 income
on every taxi on average.

204
00:11:55,560 --> 00:11:56,880
Rs. 20,000 only!

205
00:11:57,000 --> 00:11:58,680
Rs. 20,000 is our profit.

206
00:12:05,160 --> 00:12:06,760
What was last month's revenue?

207
00:12:06,840 --> 00:12:09,280
We achieved Rs. 20,000
just a week ago.

208
00:12:09,400 --> 00:12:10,640
It was Rs. 15,000 last month.

209
00:12:18,800 --> 00:12:20,240
Okay. So, you made Rs. 6 lakhs.

210
00:12:20,320 --> 00:12:24,520
You quit the last business
with a momentum of Rs. 80 lakhs.

211
00:12:24,600 --> 00:12:26,960
Now, you're almost there
at Rs. 70 lakhs...

212
00:12:31,840 --> 00:12:33,640
around Rs. 30 lakhs...

213
00:12:34,200 --> 00:12:37,360
- Sir, my math is a little...
- Done. It's correct.

214
00:12:37,600 --> 00:12:39,760
May I show you the application, sir?

215
00:12:39,880 --> 00:12:40,920
Sure.

216
00:12:42,160 --> 00:12:45,120
This is the RoadBez mobile app
which we have designed.

217
00:12:45,360 --> 00:12:47,360
- You mean you designed it. Okay.
- Yes, I did.

218
00:12:47,840 --> 00:12:49,840
I have designed the graphics.

219
00:12:49,960 --> 00:12:51,360
Where did you learn this?

220
00:12:51,480 --> 00:12:52,440
On YouTube, sir.

221
00:12:53,000 --> 00:12:54,640
You learned coding on YouTube!

222
00:12:54,720 --> 00:12:56,600
The graphics are designed on XD.

223
00:12:56,800 --> 00:12:58,400
After I design it on XD,

224
00:12:58,440 --> 00:13:00,240
the developer converts it
into HTML...

225
00:13:02,400 --> 00:13:03,480
No, this is live.

226
00:13:03,560 --> 00:13:04,480
- Live.
- Yes.

227
00:13:04,760 --> 00:13:05,920
Fantastic!

228
00:13:06,040 --> 00:13:07,560
Sharks, suppose we feed...

229
00:13:07,640 --> 00:13:09,640
- Patna to Darbhanga.
- Darbhanga.

230
00:13:11,200 --> 00:13:12,600
Ola and Uber
have the same interface.

231
00:13:12,640 --> 00:13:14,080
- It's just like Uber and Ola.
- It's the same.

232
00:13:14,160 --> 00:13:15,240
The icon of the car
is also the same.

233
00:13:15,320 --> 00:13:18,400
They invested billions in it!

234
00:13:18,520 --> 00:13:19,840
He's asking you to wait.

235
00:13:19,920 --> 00:13:21,040
[Sharks laugh]

236
00:13:22,760 --> 00:13:26,200
Sharks, we offer One Way Taxi,
Taxi Pool and Share.

237
00:13:26,320 --> 00:13:28,240
Here's where we've changed the game.

238
00:13:28,480 --> 00:13:31,680
This caters to customers
who have a flight or train to catch

239
00:13:32,280 --> 00:13:34,280
and cannot change their time.

240
00:13:48,520 --> 00:13:50,880
Suppose a One Way Taxi customer

241
00:13:50,960 --> 00:13:53,360
schedules a ride
from Patna to Darbhanga

242
00:13:53,480 --> 00:13:55,880
at the price of Rs. 2,486.

243
00:13:55,880 --> 00:14:00,000
Within 24 hours,
if that passenger wishes to return

244
00:14:00,320 --> 00:14:01,920
from Darbhanga to Patna,

245
00:14:02,000 --> 00:14:04,880
the Taxi Pool option will be
available to them with the time.

246
00:14:04,960 --> 00:14:08,200
For instance, the taxi is available
on 29 September at 8:29 pm...

247
00:14:08,320 --> 00:14:09,960
- Hmm.
- The fare is Rs. 1,989.

248
00:14:10,080 --> 00:14:11,640
This is cheaper.

249
00:14:11,640 --> 00:14:14,240
It won't just show the availability
for Darbhanga to Patna,

250
00:14:14,360 --> 00:14:18,240
but for all the towns and villages
that fall on that route.

251
00:14:18,320 --> 00:14:20,800
The first one to book gets the taxi.

252
00:14:20,920 --> 00:14:22,480
- Amazing.
- Then it's no longer available.

253
00:14:22,560 --> 00:14:24,240
- Nice.
- It balances out.

254
00:14:24,320 --> 00:14:25,240
That's right.

255
00:14:25,320 --> 00:14:28,240
This is some interesting creativity

256
00:14:28,320 --> 00:14:30,720
because you couldn't have
replicated this on Ola and Uber.

257
00:14:30,800 --> 00:14:31,960
- It isn't available.
- BlaBlaCar had this.

258
00:14:32,040 --> 00:14:32,880
Yes.

259
00:14:32,960 --> 00:14:34,720
They can copy from you.

260
00:14:34,920 --> 00:14:37,120
We'll see, sir. We're from Bihar.

261
00:14:37,280 --> 00:14:38,440
What do you mean by that?

262
00:14:38,560 --> 00:14:40,360
I have driven a taxi
on those routes.

263
00:14:40,520 --> 00:14:43,840
I know the problems
that taxi drivers face.

264
00:14:44,000 --> 00:14:45,320
I've lived and experienced

265
00:14:45,400 --> 00:14:47,320
the problems
faced by the passengers there.

266
00:14:47,520 --> 00:14:49,640
- Great. - No one can address
their woes better than us.

267
00:14:49,720 --> 00:14:50,720
True, very good.

268
00:14:50,800 --> 00:14:53,360
Two things are different.
Here's the first one.

269
00:14:53,760 --> 00:14:56,160
If the ride is confirmed

270
00:14:56,480 --> 00:14:57,680
and you miss your flight,

271
00:14:57,800 --> 00:15:00,680
our company will buy you a ticket
on the next available flight.

272
00:15:07,080 --> 00:15:10,080
- Gosh! This is a huge commitment.
- It indeed is.

273
00:15:10,520 --> 00:15:13,400
That is solid marketing.
Customers find it great.

274
00:15:13,520 --> 00:15:16,480
How this commitment helps is
that our rides...

275
00:15:16,680 --> 00:15:20,040
For instance, Ms. Vineeta Singh
has used BlaBlaCar.

276
00:15:20,160 --> 00:15:21,480
It is aggregated.

277
00:15:21,560 --> 00:15:23,120
The information pops up
on the application.

278
00:15:23,200 --> 00:15:25,520
The driver will go only if he wants.

279
00:15:25,720 --> 00:15:28,120
When your ride with us is confirmed,

280
00:15:28,200 --> 00:15:30,720
we will send you a car on time
by any means.

281
00:15:30,800 --> 00:15:33,080
We have a dedicated captain
who does that.

282
00:15:33,160 --> 00:15:34,840
The captain's job starts

283
00:15:34,920 --> 00:15:37,960
from the time a customer's ride
is assigned to a driver

284
00:15:38,040 --> 00:15:39,560
until the time
the ride is completed.

285
00:15:39,640 --> 00:15:42,840
They must take updates from you
on WhatsApp a few times.

286
00:15:42,920 --> 00:15:45,840
They check with the passengers
whether they reached on time.

287
00:15:45,960 --> 00:15:47,080
- Lovely.
- This is your local touch

288
00:15:47,160 --> 00:15:49,120
that you believe Ola and Uber
can never incorporate.

289
00:15:49,240 --> 00:15:51,400
This reassures customers
that in the case of a blunder,

290
00:15:51,480 --> 00:15:54,880
the drivers will be whacked
because the ride is being monitored.

291
00:15:55,160 --> 00:15:57,440
We're giving this touch
in intercity.

292
00:15:58,000 --> 00:15:59,240
Whacked!

293
00:15:59,360 --> 00:16:02,480
I got the idea of having captains
from Mr. Ritesh Agarwal.

294
00:16:02,560 --> 00:16:03,640
Could you elaborate?

295
00:16:03,720 --> 00:16:07,080
When I booked a hotel,
I was assigned a captain.

296
00:16:07,160 --> 00:16:08,800
When I faced a problem,

297
00:16:09,080 --> 00:16:11,920
I shared it with the captain
who resolved it for me.

298
00:16:12,040 --> 00:16:13,640
I thought I should incorporate this

299
00:16:13,720 --> 00:16:16,240
because winning people's trust
is really important.

300
00:16:16,360 --> 00:16:19,440
I'd rather offer fewer rides
that are satisfying.

301
00:17:26,120 --> 00:17:29,040
In five years, how much revenue
can your business generate

302
00:17:29,160 --> 00:17:30,600
if you operated
only in and around Bihar and Patna?

303
00:17:30,680 --> 00:17:33,800
We could offer
up to 2,000 rides a day.

304
00:17:33,880 --> 00:17:35,040
If we touch that number,

305
00:17:35,160 --> 00:17:38,080
we'll have a turnover
of about Rs. 80 crores.

306
00:17:38,200 --> 00:17:39,840
- You're talking about commission.
- Yes.

307
00:17:40,000 --> 00:17:43,960
- You claim your annual revenue
will be Rs. 400 crores. - Yes.

308
00:18:20,040 --> 00:18:23,640
I get 100 orders per day on average.

309
00:18:23,720 --> 00:18:25,960
We manage to fulfil only about 35.

310
00:18:26,040 --> 00:18:28,200
- You can't fulfil them.
- That's right.

311
00:18:28,280 --> 00:18:30,600
What is your monthly burn, Dilkhush?

312
00:18:42,960 --> 00:18:45,760
The company will shut down
if you run out of money.

313
00:18:45,840 --> 00:18:48,960
A few generous people
are there to support us

314
00:18:49,040 --> 00:18:50,400
when we need it.

315
00:18:50,560 --> 00:18:52,080
Who might they be?

316
00:18:52,400 --> 00:18:56,120
We take small loans on interest
at about 1 to 1.5%.

317
00:18:56,240 --> 00:18:57,880
- So, you'll take a loan.
- Yes.

318
00:18:58,560 --> 00:19:02,320
This way, your debt
will gradually increase over time.

319
00:19:02,360 --> 00:19:05,560
We will be back to making profits
if we borrow Rs. 5 lakhs.

320
00:19:05,640 --> 00:19:07,200
Then I will cool down.

321
00:19:07,440 --> 00:19:09,240
- After that, I...
- [chuckles]

322
00:19:10,360 --> 00:19:11,680
Siddharth! Dilkhush!

323
00:19:12,160 --> 00:19:15,720
Take any mobility company in India,
I have invested in it.

324
00:19:15,840 --> 00:19:18,920
I've known this space really well
for the last couple of years.

325
00:19:19,120 --> 00:19:21,840
You could call it my strength
or weakness,

326
00:19:22,040 --> 00:19:25,280
but it will come across
as a weakness in this deal

327
00:19:25,360 --> 00:19:28,800
because I know the problems that
come with scaling this business.

328
00:19:28,920 --> 00:19:31,080
You do not have the funding today.

329
00:19:31,160 --> 00:19:33,000
I am out for that reason.
Good luck to you.

330
00:19:33,080 --> 00:19:33,880
Thank you.

331
00:19:34,200 --> 00:19:36,760
Okay, let me try
giving you an offer.

332
00:19:38,720 --> 00:19:40,760
I think this would be a fair offer.

333
00:19:40,880 --> 00:19:46,320
Ritesh and I will offer you
Rs. 20 lakhs for 5% equity.

334
00:19:47,000 --> 00:19:50,280
The rest Rs. 30 lakhs debt
at 12% interest

335
00:19:50,360 --> 00:19:52,560
which you take at about 2% a month.

336
00:20:06,080 --> 00:20:07,160
I am out.

337
00:20:07,240 --> 00:20:09,320
- Best of luck and hats off to you.
- Thank you.

338
00:20:09,800 --> 00:20:10,720
I'm out.

339
00:20:11,080 --> 00:20:14,600
You've already been offered a deal
and the deal is good.

340
00:20:14,840 --> 00:20:17,640
Secondly, your runway is too short.

341
00:20:18,360 --> 00:20:21,240
This might go
in the risky territory.

342
00:20:22,240 --> 00:20:25,240
What will you do?
You make quick decisions. Tell us.

343
00:20:25,480 --> 00:20:26,720
[tense music playing]

344
00:20:30,600 --> 00:20:32,280
You are welcome.

345
00:20:32,640 --> 00:20:35,000
Do come on board because
we want to grow this business

346
00:20:35,080 --> 00:20:35,960
and expand it.

347
00:20:36,040 --> 00:20:37,400
- I need your support...
- Done deal!

348
00:20:45,480 --> 00:20:46,400
- Thank you, ma'am.
- Thank you.

349
00:20:50,680 --> 00:20:52,000
- All right. Guys, good luck.
- Well done.

350
00:20:52,120 --> 00:20:54,360
Continue to inspire
the youth of Bihar.

351
00:20:54,520 --> 00:20:55,400
Good job.

352
00:20:58,280 --> 00:20:59,520
[music fades]

353
00:20:59,920 --> 00:21:02,600
[music playing]

354
00:21:32,160 --> 00:21:35,960
Before I begin my pitch, I
want to show you a magic trick.

355
00:21:36,040 --> 00:21:38,440
Vineeta, if you don't mind,
will you be my volunteer?

356
00:21:38,560 --> 00:21:40,800
Of course, any time!

357
00:21:41,200 --> 00:21:44,160
My magic trick will be
done using this small device.

358
00:21:44,240 --> 00:21:46,800
And would you mind
if I touch your arm?

359
00:21:46,880 --> 00:21:48,440
- No, not at all.
- Okay.

360
00:21:49,120 --> 00:21:50,160
Hold this, please.

361
00:21:51,360 --> 00:21:52,480
Give your hand.

362
00:21:53,480 --> 00:21:55,680
- Oh, wow!
- What is it?

363
00:21:55,800 --> 00:21:56,600
[beeping]

364
00:21:56,680 --> 00:21:58,200
It's crazy!

365
00:21:58,320 --> 00:21:59,320
Meaning?

366
00:21:59,400 --> 00:22:00,400
It's crazy.

367
00:22:00,480 --> 00:22:03,440
- I don't understand.
- Can you touch my nose?

368
00:22:03,520 --> 00:22:05,600
Oh, wow! What is this?

369
00:22:05,680 --> 00:22:06,920
My forehead.

370
00:22:07,960 --> 00:22:09,080
Hair.

371
00:22:09,600 --> 00:22:11,360
- It didn't work.
- No, it didn't.

372
00:22:14,640 --> 00:22:17,160
- I'll show you another trick.
- You've turned me into a piano.

373
00:22:17,720 --> 00:22:19,680
- If you don't mind,
can you hold this? - Yeah.

374
00:22:20,600 --> 00:22:23,160
[beeping]

375
00:22:25,960 --> 00:22:27,880
- Wow! This is pretty cool, man.
- Can I try?

376
00:22:27,960 --> 00:22:28,720
Sure.

377
00:22:28,840 --> 00:22:31,520
[beeping]

378
00:22:32,680 --> 00:22:33,880
Oh my god!

379
00:22:34,000 --> 00:22:36,000
You're embarrassing all of us.

380
00:22:36,080 --> 00:22:37,440
This is cool.

381
00:22:37,560 --> 00:22:39,600
Thank you so much, Vineeta.

382
00:22:40,040 --> 00:22:41,520
It's very cool.

383
00:22:42,280 --> 00:22:43,720
Sharks, did you enjoy it?

384
00:22:44,640 --> 00:22:45,960
This is Queaky.

385
00:22:46,320 --> 00:22:47,240
What Queaky does is that

386
00:22:47,320 --> 00:22:49,480
when his circuit is
completed like this,

387
00:22:49,560 --> 00:22:50,760
then he makes a sound.

388
00:22:50,880 --> 00:22:52,080
[beeping]

389
00:22:52,200 --> 00:22:55,600
And our body can
also conduct electricity.

390
00:22:55,800 --> 00:22:58,600
That's why, when I held
Queaky with both my hands,

391
00:22:58,680 --> 00:23:02,160
then the current passed through
my skin and completed this circuit.

392
00:23:02,240 --> 00:23:02,920
- Wow!
- Amazing!

393
00:23:03,040 --> 00:23:04,600
Through a game,

394
00:23:04,680 --> 00:23:07,400
I taught you the concept
of electrical conductivity.

395
00:23:07,480 --> 00:23:10,040
You must have learnt it
in school at some point.

396
00:23:10,120 --> 00:23:11,640
But who remembers it?

397
00:23:11,720 --> 00:23:14,360
But I piqued your
curiosity right now.

398
00:23:14,480 --> 00:23:17,120
Then I ignited your
critical thinking.

399
00:23:17,480 --> 00:23:21,040
This powerful learning
technique is what we call play.

400
00:23:21,200 --> 00:23:23,160
And that is what we do at Blix.

401
00:23:23,600 --> 00:23:27,640
Sharks, I'm the third
generation toymaker of my family.

402
00:23:28,120 --> 00:23:29,320
And with Blix,

403
00:23:29,400 --> 00:23:31,320
we'll take toys a step further

404
00:23:31,400 --> 00:23:33,320
and turn them into learning tools.

405
00:23:35,920 --> 00:23:37,360
Through our products,

406
00:23:37,440 --> 00:23:40,480
concepts of science
and technology, like force,

407
00:23:40,800 --> 00:23:43,240
power, voltage and even

408
00:23:43,320 --> 00:23:46,640
robotics, coding and artificial
intelligence can also be learnt.

409
00:23:47,040 --> 00:23:48,120
You can find our products

410
00:24:01,680 --> 00:24:04,200
use our educational kits

411
00:24:08,960 --> 00:24:11,080
to provide an equal opportunity,

412
00:24:11,160 --> 00:24:13,480
irrespective of their
economic background,

413
00:24:13,560 --> 00:24:15,040
to all the kids in India

414
00:24:15,160 --> 00:24:19,120
to develop their fundamental
skills and knowledge.

415
00:24:19,200 --> 00:24:21,840
And to complete this vision,

416
00:24:21,960 --> 00:24:24,000
I've come to ask
you for Rs. 80 lakhs

417
00:24:40,680 --> 00:24:41,800
This is a good purpose.

418
00:24:42,400 --> 00:24:43,800
How did you get this idea?

419
00:24:43,880 --> 00:24:45,000
When I was young,

420
00:24:45,080 --> 00:24:48,240
my dad started a toy company
called Zephyr Toymaker.

421
00:24:49,040 --> 00:24:50,600
And they have a product

422
00:24:50,680 --> 00:24:51,880
which is called Mechanix.

423
00:24:51,960 --> 00:24:54,760
It has nuts, bolts, metal
parts which can be joined

424
00:24:55,040 --> 00:24:56,680
to build cars, toys, etc.

425
00:24:56,800 --> 00:24:58,480
That Mechanix brand

426
00:24:58,560 --> 00:25:00,440
- belongs to your dad's company?
- Yes.

427
00:25:00,520 --> 00:25:02,360
Mechanix is very popular.

428
00:25:02,440 --> 00:25:05,480
Yes, ma'am. In the toy industry, it's
of the largest toy companies in India

429
00:25:05,520 --> 00:25:06,520
Okay.

430
00:25:06,880 --> 00:25:09,800
I have worked in my father's
business for ten years.

431
00:25:09,880 --> 00:25:13,000
So, Mechanix inspired
me to become an engineer.

432
00:25:13,200 --> 00:25:16,640
I used to attend robotics
competitions during class.

433
00:25:16,720 --> 00:25:18,800
That taught me more about engineering

434
00:25:18,960 --> 00:25:20,880
than what I learnt
in the classroom.

435
00:25:20,880 --> 00:25:21,880
That's amazing.

436
00:25:21,920 --> 00:25:24,640
I wanted to provide
kids with that experience.

437
00:25:24,760 --> 00:25:26,640
But I have a fundamental problem.

438
00:25:26,720 --> 00:25:28,400
Children should be
allowed to remain children.

439
00:25:28,440 --> 00:25:31,720
They're learning in school, learning
at home, isn't it a bit too much?

440
00:25:31,800 --> 00:25:33,520
I'll tell you what's
happening now is

441
00:25:33,600 --> 00:25:35,840
that the toys at home

442
00:25:35,920 --> 00:25:38,080
are being replaced by
PlayStation and phones.

443
00:25:38,080 --> 00:25:38,800
Yes.

444
00:25:38,880 --> 00:25:41,640
But the text books in school

445
00:25:41,720 --> 00:25:43,720
are getting replaced by these toys.

446
00:25:43,800 --> 00:25:46,960
In India, according to the
National Education Policy,

447
00:25:47,000 --> 00:25:49,640
robotics is an important and
integral part of the learning.

448
00:25:49,720 --> 00:25:51,280
All schools in India

449
00:25:51,360 --> 00:25:54,040
will have to set up a
robotics lab sooner or later.

450
00:25:54,160 --> 00:25:57,320
It's good for schools, but as
a consumer it isn't right for us.

451
00:25:57,440 --> 00:25:59,360
Sir, there are many
types of children.

452
00:25:59,440 --> 00:26:02,880
We have children who are
obsessed with this for 4-5 hours.

453
00:27:13,840 --> 00:27:15,920
Abbas, when did you
start this company?

454
00:27:16,000 --> 00:27:17,160
Blix as a toy

455
00:27:17,280 --> 00:27:19,760
started in 2016-17.

456
00:27:19,840 --> 00:27:22,160
You started Blix under Zephyr

457
00:27:22,280 --> 00:27:24,720
- as a product for Zephyr company?
- Yes.

458
00:27:24,800 --> 00:27:27,600
Since 2021, this
is a separate entity.

459
00:27:27,680 --> 00:27:30,520
In 2019, I stepped down from Zephyr

460
00:27:30,600 --> 00:27:32,120
to focus completely on Blix.

461
00:27:32,200 --> 00:27:33,080
Why did you do that?

462
00:27:33,200 --> 00:27:36,920
Sir, my brother is my
mentor in many ways.

463
00:27:37,000 --> 00:27:39,800
In 2019, he said,
your vision is too big.

464
00:27:39,880 --> 00:27:43,720
But you're not going to be able to
make this education thing come alive

465
00:27:43,840 --> 00:27:45,520
if your focus is not on that.

466
00:27:45,600 --> 00:27:48,360
And you still have an
equity in Zephyr or...

467
00:27:48,440 --> 00:27:51,400
I'm now 70% owner of Blix.

468
00:27:51,480 --> 00:27:52,840
He's 20% owner.

469
00:27:52,920 --> 00:27:54,480
And 5% each for my parents.

470
00:27:54,560 --> 00:27:56,280
- And Zephyr?
- Same ratio.

471
00:27:56,360 --> 00:27:58,280
I owe 20%, he owes 70%.

472
00:27:58,360 --> 00:28:00,440
But a settled big business,

473
00:28:00,520 --> 00:28:02,400
your brother has 70% in it.

474
00:28:02,480 --> 00:28:05,120
And the new business that
you're building, you have 70% in it.

475
00:28:05,120 --> 00:28:06,000
Yes.

476
00:28:06,080 --> 00:28:07,720
Your brother turned
out to be very smart.

477
00:28:08,560 --> 00:28:10,640
He's the real shark whom
you should've brought along.

478
00:28:11,800 --> 00:28:14,160
He's actually sitting
backstage, but he felt that

479
00:28:14,240 --> 00:28:15,880
because this was my
product and my vision,

480
00:28:15,920 --> 00:28:16,680
he didn't want to...

481
00:28:16,680 --> 00:28:18,200
How much liquidity
did you get there?

482
00:28:18,280 --> 00:28:20,760
- How much cash?
- Around Rs. 7.5 crores.

483
00:28:20,840 --> 00:28:24,480
Out of that Rs. 7.5 crores, I
put in Rs. 1.5 crore more in this.

484
00:28:27,240 --> 00:28:28,840
How big a company is Zephyr?

485
00:28:29,040 --> 00:28:31,160
Sir, it's revenue is
about Rs. 25-30 crores.

486
00:28:31,240 --> 00:28:32,600
And how big is this company?

487
00:28:32,680 --> 00:28:34,240
This company's revenue
is about Rs. 4 crores.

488
00:28:45,040 --> 00:28:47,480
Last month, we did Rs. 36 lakhs.

489
00:29:03,880 --> 00:29:05,280
are sold through my brother.

490
00:29:05,360 --> 00:29:07,160
He's my national
distributor for our toys.

491
00:29:07,280 --> 00:29:09,160
So, all of these boxes

492
00:29:09,280 --> 00:29:10,480
are designed as toys

493
00:29:10,560 --> 00:29:12,840
and those bags that you see

494
00:29:12,960 --> 00:29:15,000
have a similar material,

495
00:29:15,080 --> 00:29:16,760
but you also get a
curriculum with it.

496
00:29:36,360 --> 00:29:38,720
Today, my marketing
spend is very low.

497
00:29:38,800 --> 00:29:42,520
And that is because we
are not yet sure how to do it.

498
00:29:43,880 --> 00:29:45,840
You said that
your brother is here.

499
00:29:45,840 --> 00:29:46,520
Yes.

500
00:29:46,600 --> 00:29:48,280
Why don't we meet him as well since

501
00:29:48,400 --> 00:29:50,600
he has contributed so
much and continues to do so.

502
00:29:50,680 --> 00:29:51,760
My dad is also here.

503
00:29:51,840 --> 00:29:52,760
What's his name?

504
00:29:52,880 --> 00:29:55,960
My brother's name is Moiz
and my dad's name is Zaheer.

505
00:30:05,280 --> 00:30:07,520
Sir, we've all used your toys.

506
00:30:07,600 --> 00:30:10,680
I have a lot of boxes
of Mechanix at home.

507
00:30:10,760 --> 00:30:12,640
Did you start that
business yourself, sir?

508
00:30:12,640 --> 00:30:13,280
Yes.

509
00:30:13,360 --> 00:30:16,320
I was very fortunate that both
my sons came to the business.

510
00:30:29,320 --> 00:30:31,160
Sometimes, in such a situation,

511
00:30:31,240 --> 00:30:33,080
I mean, I shouldn't say this but

512
00:30:33,160 --> 00:30:35,920
if family relations go bad,

513
00:30:36,000 --> 00:30:38,880
your business depends a lot on them.

514
00:30:39,000 --> 00:30:41,480
Today, if I find a distributor

515
00:30:41,560 --> 00:30:42,760
who commits to me

516
00:30:42,840 --> 00:30:45,960
a higher sale than what
Zephyr would do as a distributor,

517
00:30:46,080 --> 00:30:47,640
then I have the
full right to go and

518
00:30:47,680 --> 00:30:49,360
give it to another
distributor as well.

519
00:30:49,800 --> 00:30:51,760
Shall we understand your
gross margins, etc. better?

520
00:31:06,720 --> 00:31:08,640
Last year, our profit
was Rs. 7 lakhs.

521
00:31:36,040 --> 00:31:37,040
Thank you.

522
00:31:39,800 --> 00:31:41,600
Look, your

523
00:31:41,680 --> 00:31:43,920
movement from Mechanix to education

524
00:31:44,000 --> 00:31:45,560
is very good.

525
00:31:45,680 --> 00:31:47,000
But I have a concern.

526
00:31:47,080 --> 00:31:51,240
Your structure between Blix
and Zephyr is very complex.

527
00:31:51,680 --> 00:31:53,480
50% of your distribution
comes from them.

528
00:31:53,560 --> 00:31:55,600
You said that you'll
go to someone else,

529
00:31:55,680 --> 00:31:59,360
but it won't be easy to switch
a 50% distributor overnight.

530
00:31:59,440 --> 00:32:00,280
This is my concern.

531
00:32:00,360 --> 00:32:01,840
- One moment.
- I'll make an offer.

532
00:32:01,920 --> 00:32:03,400
I don't see this as a problem.

533
00:32:03,480 --> 00:32:05,600
I think the conflict of
interest comes where

534
00:32:05,720 --> 00:32:07,480
your relationship is concerned

535
00:32:07,560 --> 00:32:11,280
where the gross margin,
how much you sell it for.

536
00:32:11,360 --> 00:32:14,920
What if they refuse to sell at this
margin tomorrow and ask for more?

537
00:32:15,000 --> 00:32:16,160
You'll lose half your sales.

538
00:32:16,240 --> 00:32:17,520
If Zephyr says that,

539
00:32:17,640 --> 00:32:19,280
then I have all of the
network in the industry.

540
00:32:19,280 --> 00:32:20,680
He gets along
well with his brother.

541
00:32:20,680 --> 00:32:23,240
Everything is good. Why are
you bent on making them fight?

542
00:32:23,320 --> 00:32:25,840
You're saying that what if they
fight, but they're not fighting.

543
00:32:25,960 --> 00:32:29,080
Tell me one more thing, we'll
have all the numbers covered.

544
00:32:29,160 --> 00:32:29,600
Yes.

545
00:32:29,640 --> 00:32:31,080
This Rs. 8 crores of
revenue that you're doing,

546
00:32:31,080 --> 00:32:32,920
how much money
do you make out of it?

547
00:32:33,000 --> 00:32:35,000
In these six months, that
is till the end of September.

548
00:32:35,000 --> 00:32:35,680
Yes.

549
00:32:35,760 --> 00:32:37,560
We would be about
Rs. 8 lakhs in profit.

550
00:32:55,680 --> 00:32:56,840
One second.

551
00:32:57,200 --> 00:32:59,600
- What are you doing?
- You want to hear it?

552
00:32:59,680 --> 00:33:01,320
- I'll just answer that one question.
- Can I give you an offer?

553
00:33:01,400 --> 00:33:02,880
He'll not stop.

554
00:33:02,960 --> 00:33:04,120
One second.

555
00:33:04,200 --> 00:33:07,120
Stop pressing that. Keep it away.

556
00:33:15,720 --> 00:33:16,840
- Abbas, look.
- Yes.

557
00:33:16,880 --> 00:33:18,880
The conflict of interest situation
is real.

558
00:33:19,000 --> 00:33:19,560
- Okay?
- Yes.

559
00:33:19,640 --> 00:33:21,960
So, my offer to you comes with
a condition, Abbas.

560
00:33:22,000 --> 00:33:22,360
Okay.

561
00:33:22,360 --> 00:33:24,920
If a problem arises with
this company,

562
00:33:24,960 --> 00:33:26,920
then I can buy the shares
of that company.

563
00:33:27,000 --> 00:33:29,400
An option to buy your shares
in that company.

564
00:33:37,520 --> 00:33:38,440
I wouldn't mind that.

565
00:33:38,520 --> 00:33:40,680
Abbas, you can refuse a condition.

566
00:33:40,760 --> 00:33:44,920
But the condition is under the
condition that we have a conflict.

567
00:33:45,040 --> 00:33:46,720
I'm confident of that. So...

568
00:33:46,800 --> 00:33:50,560
Very good! So my offer is
Rs 40 lakhs at 4 per cent.

569
00:33:50,880 --> 00:33:52,120
- Okay.
- Equity.

570
00:34:01,200 --> 00:34:03,560
Because we're not very profitable.

571
00:34:03,680 --> 00:34:04,880
It's the right decision.

572
00:34:05,560 --> 00:34:07,120
Don't worry, you will get an offer
without a debt.

573
00:34:07,200 --> 00:34:09,200
No. Hello, can you let me talk?

574
00:34:20,360 --> 00:34:23,000
You said that you've invested all
the money in your team.

575
00:34:23,080 --> 00:34:25,360
Can you tell us a bit about
your team?

576
00:34:25,480 --> 00:34:26,800
Three strong pillars.

577
00:34:27,160 --> 00:34:31,120
For development, we have this
person called Harshvardhan.

578
00:34:31,200 --> 00:34:32,840
He's an instrumentation engineer.

579
00:34:32,960 --> 00:34:35,200
And we have a powerful lady
in sales.

580
00:34:35,320 --> 00:34:36,520
She kind of takes care of our sales.

581
00:34:36,600 --> 00:34:38,600
And the third person is our
operations head.

582
00:34:38,680 --> 00:34:40,080
He's an ex-Capgemini.

583
00:34:40,160 --> 00:34:42,920
Abbas, we'll be back in two minutes.
Please don't close on the offer.

584
00:34:43,000 --> 00:34:44,000
Do you know him?

585
00:34:44,120 --> 00:34:47,360
Of course. I always use his example
in all of my pitches.

586
00:34:47,440 --> 00:34:49,000
- Oh, wow!
- Yes.

587
00:34:49,080 --> 00:34:50,680
Your valuation,

588
00:34:51,200 --> 00:34:53,360
I think, is very expensive.

589
00:34:54,200 --> 00:34:57,240
But you're on Tank and have
stirred up competition.

590
00:34:57,360 --> 00:34:58,560
So, we have to do something
about it.

591
00:34:58,600 --> 00:35:00,640
Because you're an amazing
entrepreneur.

592
00:35:01,960 --> 00:35:03,520
Vineeta will tell you what
her offer is.

593
00:35:03,600 --> 00:35:05,280
The offer is Rs 80 lakhs,

594
00:35:05,400 --> 00:35:07,760
both of us will come in and we
will take 5 per cent.

595
00:35:14,960 --> 00:35:16,600
Look, the right to buy

596
00:35:16,680 --> 00:35:17,880
makes me feel that

597
00:35:17,960 --> 00:35:20,520
my primary challenge that
it would remain a conflict,

598
00:35:20,600 --> 00:35:22,520
I find it comforting.

599
00:35:22,840 --> 00:35:26,000
Our proposal is for you to take
Rs 1 crore as investment.

600
00:35:27,640 --> 00:35:29,760
We will equally split it.

601
00:35:29,840 --> 00:35:33,200
- The valuation will remain as is.
- Rs 16 crores.

602
00:35:33,320 --> 00:35:35,560
- Do the math.
- 6.25 per cent.

603
00:35:56,440 --> 00:35:57,240
It will be fun now.

604
00:35:58,800 --> 00:36:01,840
Thank you so much, Peyush,
and everyone else.

605
00:36:01,920 --> 00:36:04,080
Can I take a two-minute call
and come?

606
00:36:04,160 --> 00:36:05,840
- Call? Your family is here.
- Yeah.

607
00:36:05,920 --> 00:36:08,960
But my wife is the company's
chief operating officer.

608
00:36:09,040 --> 00:36:10,040
- You didn't tell us earlier.
- Oh.

609
00:36:10,120 --> 00:36:12,000
- You didn't tell us earlier.
- You didn't even bring her.

610
00:36:13,720 --> 00:36:14,800
She's not a stakeholder.

611
00:36:14,880 --> 00:36:16,640
He even asked who are the key
people.

612
00:36:16,760 --> 00:36:18,680
- You mentioned three people then.
- Yes, Sir.

613
00:36:18,760 --> 00:36:20,280
You forgot about the chief operating
officer.

614
00:36:20,360 --> 00:36:22,680
I'm really sorry. You're right.
Actually, I

615
00:36:22,800 --> 00:36:24,240
meant it as

616
00:36:24,360 --> 00:36:26,360
those three people because
they're not part of the family.

617
00:36:26,440 --> 00:36:28,320
So, what's your wife's role
in the company?

618
00:36:28,440 --> 00:36:30,320
She handles the operations.

619
00:36:30,400 --> 00:36:32,480
Are you the CEO of the company
or her?

620
00:36:32,680 --> 00:36:33,760
I'm the CEO.

621
00:36:33,840 --> 00:36:35,000
But you're only into product
development.

622
00:36:35,080 --> 00:36:36,960
No, I also look after sales.

623
00:36:37,040 --> 00:36:39,360
But I'm more of an engineer.

624
00:36:39,720 --> 00:36:41,400
My wife and my sales head

625
00:36:41,480 --> 00:36:43,080
make sure I don't talk to
any customers.

626
00:36:43,160 --> 00:36:45,280
Because I talk more about product

627
00:36:45,360 --> 00:36:46,760
and it doesn't close down.

628
00:36:46,840 --> 00:36:48,760
You are very passionate
about this product.

629
00:36:48,920 --> 00:36:50,040
Yes.

630
00:36:50,240 --> 00:36:52,320
- Okay, you got the three offers.
- Yes.

631
00:36:52,400 --> 00:36:54,240
- All the best. Come back.
- I'll be back.

632
00:36:55,720 --> 00:36:58,400
He's only into the product so
eventually, there's no problem

633
00:36:58,440 --> 00:36:59,560
scaling the company.

634
00:36:59,600 --> 00:37:02,400
I mean, he seems open,
a very flexible.

635
00:37:02,520 --> 00:37:04,640
But he didn't tell his wife is...

636
00:37:04,720 --> 00:37:06,280
I don't think he meant it.

637
00:37:06,360 --> 00:37:09,040
It's evident that he wasn't
deliberately hiding.

638
00:37:09,120 --> 00:37:12,280
But eventually then the COO
is missing...

639
00:37:15,560 --> 00:37:16,920
Abbas, welcome back.

640
00:37:18,920 --> 00:37:21,720
I have a counteroffer. Rs 90 lakhs
for 3 per cent.

641
00:37:28,200 --> 00:37:31,320
A valuation of Rs 30 crores
is double for us.

642
00:37:31,600 --> 00:37:33,840
So, Anupam and I are out.

643
00:37:35,000 --> 00:37:38,280
Okay, we'll make you the last offer.
Accept or reject it, else we're out.

644
00:37:38,400 --> 00:37:40,120
- Okay.
- Ritesh and I will come as a team.

645
00:37:40,240 --> 00:37:42,080
Rs 80 lakhs for 4 per cent.

646
00:37:47,080 --> 00:37:50,840
But can I ask Peyush if he's
having anything on his mind?

647
00:37:50,960 --> 00:37:52,600
You're again doing the same thing.

648
00:37:54,120 --> 00:37:55,320
Say a yes or a no.

649
00:37:55,440 --> 00:37:58,280
Who made a decision about
the 3 per cent?

650
00:37:58,960 --> 00:38:00,480
- Shall we get out of it?
- I did.

651
00:38:00,560 --> 00:38:02,320
How did you arrive at this number?

652
00:38:02,640 --> 00:38:04,160
- Uh, I felt that--
- Listen.

653
00:38:04,280 --> 00:38:05,960
Listen, we've been talking
for a long.

654
00:38:06,040 --> 00:38:07,720
Tell me if it's a yes or a no,
else I'm out.

655
00:38:10,560 --> 00:38:12,800
Give me just 5 seconds to see if

656
00:38:12,880 --> 00:38:14,160
- Peyush is--
- Okay.

657
00:38:14,200 --> 00:38:16,800
- If not, then I'm--
- I'm out.

658
00:38:22,160 --> 00:38:24,800
Aman, I have only one opportunity
on Shark Tank.

659
00:38:24,920 --> 00:38:26,120
I would really

660
00:38:26,200 --> 00:38:29,320
- like to... - Why aren't you?
Your original ask was 2%.

661
00:38:29,400 --> 00:38:31,880
We didn't ask for a lot.
Just finish it.

662
00:38:31,960 --> 00:38:33,040
Are you still in, Sir?

663
00:38:33,120 --> 00:38:35,240
I'm in if you take it at that
value or I'm out.

664
00:40:03,360 --> 00:40:06,360
[music playing]

665
00:40:29,400 --> 00:40:32,360
Sharks, after clearing my board
exams finally,

666
00:40:32,560 --> 00:40:35,680
after toiling, I've secured a seat
at my favourite university.

667
00:40:35,760 --> 00:40:36,680
Well done.

668
00:40:36,760 --> 00:40:39,200
I left home with my bag of dreams

669
00:40:39,320 --> 00:40:40,560
but little did I know

670
00:40:40,640 --> 00:40:44,520
that not finding good accommodation
can cause so many problems for me.

671
00:40:44,640 --> 00:40:46,840
And soon, this bag of dreams

672
00:40:46,920 --> 00:40:49,000
turns into a baggage of troubles.

673
00:40:49,640 --> 00:40:50,680
The first problem

674
00:40:51,760 --> 00:40:53,920
is lack of options or brokerage.

675
00:40:54,000 --> 00:40:56,920
The second problem is unhygienic
hostels.

676
00:40:57,360 --> 00:40:59,320
The third problem is bad food.

677
00:40:59,400 --> 00:41:01,040
And after all this,

678
00:41:01,160 --> 00:41:02,920
if it comes to booking cancellation,

679
00:41:03,040 --> 00:41:05,400
then there is no question
of a refund.

680
00:41:05,840 --> 00:41:07,800
This industry is so unorganized

681
00:41:07,880 --> 00:41:11,080
that there is no guarantee from
check-in to check-out.

682
00:41:11,320 --> 00:41:12,360
So, Sharks,

683
00:41:12,440 --> 00:41:16,360
it's time to solve students'
problems with Homversity.

684
00:41:17,040 --> 00:41:17,720
[music playing]

685
00:41:32,120 --> 00:41:34,760
in booking a good accommodation.

686
00:41:56,760 --> 00:41:59,440
enrol in more than 50,000
universities, colleges,

687
00:41:59,520 --> 00:42:03,480
and stand-alone institutions.

688
00:42:03,800 --> 00:42:08,080
But only 10 to 12 per cent of the
students get campus accommodation.

689
00:42:08,200 --> 00:42:08,640
Hmm.

690
00:42:08,680 --> 00:42:10,160
Filling this gap,

691
00:42:10,280 --> 00:42:12,560
and organizing this industry at the
helm of technology,

692
00:42:12,600 --> 00:42:14,360
and taking it to the global
standards.

693
00:42:14,440 --> 00:42:15,880
It's Homversity's vision.

694
00:42:25,280 --> 00:42:27,640
Because hostels mean Homversity.

695
00:42:27,800 --> 00:42:28,760
Welcome, Saurav.

696
00:42:28,840 --> 00:42:29,760
Thank you, sir.

697
00:42:29,840 --> 00:42:31,240
- Tell me something.
- Yes, sir.

698
00:42:31,400 --> 00:42:33,080
You used a few heavy words there.

699
00:42:33,160 --> 00:42:35,840
- "Smart digital hostel."
- Yes.

700
00:42:36,200 --> 00:42:39,800
How can a hostel be digital?
One has to live in a house.

701
00:42:39,920 --> 00:42:43,040
When we speak of digital hostels,
we are referring to

702
00:42:43,120 --> 00:42:44,720
every insight
and piece of information

703
00:42:44,800 --> 00:42:46,760
a student might need
to make a decision,

704
00:42:46,840 --> 00:42:48,240
because booking a hostel

705
00:42:48,320 --> 00:42:50,000
is different than
booking a hotel, sir.

706
00:42:50,480 --> 00:42:54,440
We need to fix every data parameter
from the front-end to the back-end.

707
00:42:54,600 --> 00:42:56,400
Overall, the efficiency is improved.

708
00:42:56,480 --> 00:42:59,320
- So, you've digitalised
the experience. - Yes, sir.

709
00:43:05,920 --> 00:43:07,800
- Right? You didn't give an example
of that. - Sir...

710
00:43:07,920 --> 00:43:09,360
- Let me give you an example, sir.
- Okay.

711
00:43:09,440 --> 00:43:11,200
Every time we visit a hostel,

712
00:43:11,280 --> 00:43:12,680
the students come to us saying,

713
00:43:12,760 --> 00:43:14,480
"Sir, we told them two days ago"

714
00:43:14,560 --> 00:43:16,360
"that there is no water in the tap,
the geyser doesn't work,"

715
00:43:16,440 --> 00:43:18,920
"and the bedsheet is stained
but no one has come to clean it."

716
00:43:19,680 --> 00:43:20,640
The problem was

717
00:43:20,760 --> 00:43:22,960
owners visit the property
once a month.

718
00:43:23,040 --> 00:43:24,520
The property is run by managers.

719
00:43:24,600 --> 00:43:27,080
So, we started providing
maintenance services.

720
00:43:27,200 --> 00:43:29,360
Our app has a section
called Service Requests.

721
00:43:29,440 --> 00:43:31,200
The app is designed
to recommend on its own.

722
00:43:31,320 --> 00:43:32,840
If your fan stops working,

723
00:43:32,920 --> 00:43:35,200
it will automatically send a message
to the concerned person

724
00:43:35,320 --> 00:43:36,640
- to repair it.
- Good.

725
00:43:36,760 --> 00:43:37,800
- Good.
- It's very well connected.

726
00:43:37,920 --> 00:43:40,360
- There's a company
called Prustel Living. - Okay.

727
00:43:40,760 --> 00:43:42,000
There's one called Zostel.

728
00:43:42,120 --> 00:43:43,320
- Zostel...
- Earlier...

729
00:43:43,400 --> 00:43:45,920
- Zostels are backpacker hostels
for travellers. - Yes.

730
00:43:46,040 --> 00:43:48,480
No. This company
provides student housing.

731
00:43:48,560 --> 00:43:50,400
- Yes, sir. There are many.
- There are many, Aman.

732
00:43:50,520 --> 00:43:51,440
- Stanza Living.
- Yes.

733
00:43:51,520 --> 00:43:54,560
When we talk about these companies,
they're operators.

734
00:43:54,640 --> 00:43:56,120
Their properties are listed
on Homversity too.

735
00:43:56,200 --> 00:43:58,160
They're operators
and you're the marketplace.

736
00:43:58,240 --> 00:44:00,040
Yes. We're a SaaS-based marketplace.

737
00:44:00,160 --> 00:44:01,000
Tell me something, Saurav.

738
00:44:28,400 --> 00:44:30,560
What problem are you
trying to solve?

739
00:44:30,920 --> 00:44:35,400
Are you providing
an organised hostel like OYO does

740
00:44:35,920 --> 00:44:39,880
- or are you merely helping with
finding a hostel? - A platform.

741
00:44:46,280 --> 00:44:48,040
Sir, suppose someone wants
to start a hotel

742
00:44:48,160 --> 00:44:50,760
or a restaurant in India,
there are set guidelines.

743
00:44:50,880 --> 00:44:52,640
There are no guidelines
for hostels, sir.

744
00:44:52,880 --> 00:44:56,000
One room can have
five beds or even ten

745
00:44:56,080 --> 00:44:58,240
- depending on the mood
of the property owner. - True.

746
00:44:58,520 --> 00:45:02,480
When I was in university,
we came up with a form.

747
00:45:06,000 --> 00:45:07,160
I was in my third year

748
00:45:07,240 --> 00:45:09,920
- and when we got funding...
- You started Homversity.

749
00:45:10,000 --> 00:45:11,000
Yes.

750
00:45:11,440 --> 00:45:13,960
We started with 90 parameters
and gradually added more.

751
00:45:14,040 --> 00:45:16,480
Today, Homversity
has 145 parameters.

752
00:45:21,680 --> 00:45:22,920
On the basis of that,

753
00:45:23,000 --> 00:45:25,840
a hostel needs to surpass
at least 75%

754
00:45:25,920 --> 00:45:27,160
to get onboarded on our platform.

755
00:45:27,280 --> 00:45:30,120
Look. He started the business

756
00:45:30,200 --> 00:45:33,280
because the ratings from
trip advisors were not improving.

757
00:45:33,560 --> 00:45:35,080
You're claiming the same thing,

758
00:45:35,160 --> 00:45:37,080
that your quality is improving
based on the ratings.

759
00:45:37,200 --> 00:45:38,840
Demonstrate that to us.

760
00:45:39,960 --> 00:45:42,160
Sir, this is our application. Okay?

761
00:45:42,520 --> 00:45:45,160
Coming to the first question which
is if you need a hostel or a PG.

762
00:45:45,240 --> 00:45:47,720
On the top, it has
'Get me a hostel' or 'Get me a PG'.

763
00:45:47,840 --> 00:45:49,320
Select 'Get me a hostel'.

764
00:45:49,800 --> 00:45:52,080
You can use the filter to search
for hostels near the university.

765
00:45:52,160 --> 00:45:53,400
For example, I've chosen Dehradun.

766
00:45:55,240 --> 00:45:56,880
If I type in UPES,

767
00:45:57,000 --> 00:45:59,520
- it will pull up all the hostels
in its vicinity. - Okay.

768
00:46:02,840 --> 00:46:04,320
I don't see the review score.

769
00:46:04,440 --> 00:46:07,360
The review scores are not live yet,
they're on the backend.

770
00:46:07,440 --> 00:46:10,000
- Your main proposition was reviews..
- Reviews and ratings.

771
00:46:10,080 --> 00:46:10,960
They're missing.

772
00:46:11,080 --> 00:46:13,480
Sir, the reviews and ratings
do reflect on our website.

773
00:46:13,600 --> 00:46:15,360
We just launched the app
two months ago.

774
00:46:15,440 --> 00:46:17,400
We've just got early access.
The bookings happen on the website.

775
00:46:17,480 --> 00:46:19,960
- People normally search
on the website. - Yes.

776
00:46:20,600 --> 00:46:21,960
We upload the photos
of all the sections.

777
00:46:22,040 --> 00:46:25,040
The mess, kitchen,
washrooms and other rooms

778
00:46:25,160 --> 00:46:26,280
which is done by our team.

779
00:46:26,400 --> 00:46:27,840
Your photo is current.

780
00:46:28,000 --> 00:46:30,160
What if the place is a mess
after a month?

781
00:46:30,280 --> 00:46:32,320
- You wouldn't have those.
- They're updated on the website.

782
00:46:32,400 --> 00:46:33,960
How frequently
do you click pictures?

783
00:46:34,080 --> 00:46:35,800
Every three months as of now.

784
00:46:35,920 --> 00:46:36,960
Now, it is asking me

785
00:46:37,080 --> 00:46:40,880
whether I want to book on
a quadruple sharing basis or triple.

786
00:46:40,960 --> 00:46:42,960
Now, we need to select the duration.

787
00:46:43,080 --> 00:46:45,400
So, we ask them to book
for at least a month.

788
00:46:45,480 --> 00:46:47,120
Rs. 13,000 per month!

789
00:46:47,280 --> 00:46:48,360
Yes, ma'am.

790
00:46:48,520 --> 00:46:50,040
- It's the rent. Yes, ma'am.
- For a hostel!

791
00:46:50,120 --> 00:46:51,680
Does the full payment
need to be made?

792
00:46:51,800 --> 00:46:53,640
It has the option
to make a partial payment.

793
00:46:53,720 --> 00:46:55,680
Rs. 5,000 or whatever
the booking amount is.

794
00:46:55,760 --> 00:46:57,160
The entire money flows through us.

795
00:46:57,400 --> 00:46:58,920
There are loads of housing websites

796
00:46:59,240 --> 00:47:01,520
on which you see photos

797
00:47:01,600 --> 00:47:03,440
and buy properties
or take them on rent.

798
00:47:03,880 --> 00:47:07,240
Your USP is that
you're allowing sharing,

799
00:47:07,880 --> 00:47:10,040
and a monthly booking
or a two-monthly booking.

800
00:47:10,320 --> 00:47:12,440
You say that you update
your photos regularly

801
00:47:12,560 --> 00:47:14,920
- which other websites do not do.
- That's right.

802
00:47:15,000 --> 00:47:16,920
Let me tell you our biggest USP.

803
00:47:17,000 --> 00:47:18,240
When we collect data,

804
00:47:18,320 --> 00:47:20,600
we don't ask if it's a veg hostel
or a non-veg hostel.

805
00:47:20,800 --> 00:47:21,880
We ask this.

806
00:47:22,000 --> 00:47:24,680
If the student is in college,
where will he have lunch?

807
00:47:24,760 --> 00:47:26,360
Will he come back
or will the food van deliver it?

808
00:47:26,440 --> 00:47:27,800
Whether they serve
veg and non-veg food,

809
00:47:27,880 --> 00:47:29,320
what's the frequency of menu change,

810
00:47:29,440 --> 00:47:31,240
what about milk provision...
Everything.

811
00:47:31,440 --> 00:47:32,760
How do you make money?

812
00:47:32,920 --> 00:47:35,920
We have two ways currently and
the third was recently introduced.

813
00:47:36,000 --> 00:47:37,480
The first is commission
from bookings

814
00:47:47,800 --> 00:47:50,520
Initially, we used to have leakages
in Kota in the beginning.

815
00:47:50,600 --> 00:47:53,160
We call them leakages in the case
where the booking is bypassed.

816
00:47:53,480 --> 00:47:54,840
Suppose the booking is bypassed.

817
00:47:54,960 --> 00:47:58,440
Both the owner and student say
that they didn't place the booking.

818
00:47:58,560 --> 00:48:00,320
If it's a walk-in customer,

819
00:48:00,400 --> 00:48:01,880
even then the check-in
happens on our app.

820
00:48:01,960 --> 00:48:03,640
- That helps prevent a bypass.
- Okay.

821
00:48:03,720 --> 00:48:05,760
So, our agenda
for the next eight months is

822
00:48:26,080 --> 00:48:27,280
Where do you currently stand

823
00:48:27,360 --> 00:48:28,880
and how far will you
take the business?

824
00:48:29,680 --> 00:48:32,720
Sir, starting January 2022,
we had our proper first year

825
00:48:38,640 --> 00:48:41,720
we raised bookings worth
almost Rs. 6 crores on our platform.

826
00:48:42,000 --> 00:48:43,880
We hadn't monetised it back then.

827
00:48:44,080 --> 00:48:45,200
In April this year,

828
00:48:45,360 --> 00:48:49,400
we'll be getting close to bookings
worth Rs. 30 crores on our platform.

829
00:49:01,440 --> 00:49:02,520
How is seasonality not there?

830
00:49:02,640 --> 00:49:04,880
All the colleges start
between June to September.

831
00:49:05,000 --> 00:49:07,640
It has to peak then.
Seasonality can't be disregarded.

832
00:49:08,360 --> 00:49:10,920
In every city that has colleges,

833
00:49:11,040 --> 00:49:13,080
for example, Dehradun or Kota,

834
00:49:13,200 --> 00:49:15,680
our average booking period
lasts from three to six months.

835
00:49:15,800 --> 00:49:17,400
If we talk about
Delhi and Bengaluru,

836
00:49:17,480 --> 00:49:19,080
the average booking duration there
is one month.

837
00:49:19,160 --> 00:49:20,360
They switch after a month,

838
00:49:20,440 --> 00:49:22,520
or after a month, they decide
to go elsewhere.

839
00:49:22,680 --> 00:49:24,320
So, the seasonality
gets counterbalanced.

840
00:49:24,400 --> 00:49:26,760
Why? Isn't this a retention issue?

841
00:49:27,440 --> 00:49:29,080
- Tell me something.
- The churn rate is high.

842
00:49:29,200 --> 00:49:30,720
What's the average duration

843
00:49:30,840 --> 00:49:33,320
a student spends
in one of your hostels?

844
00:49:33,400 --> 00:49:36,480
Ma'am, defining this in one line
is a little difficult

845
00:49:36,560 --> 00:49:38,160
- because...
- Answer in one line.

846
00:49:38,760 --> 00:49:40,480
If I talk about Dehradun,

847
00:49:40,560 --> 00:49:42,560
the average duration
is six months to a year.

848
00:49:42,760 --> 00:49:46,040
For the rest, the average duration
is three months.

849
00:49:50,240 --> 00:49:53,160
the problem of hostel living
among students,

850
00:49:53,280 --> 00:49:55,600
then your retention span
should be in years.

851
00:49:55,680 --> 00:49:58,880
- We've observed that students
try to move in with friends. - Yes.

852
00:49:58,960 --> 00:50:00,440
- True.
- This is a major factor, ma'am.

853
00:50:00,520 --> 00:50:02,160
That's what she is saying.

854
00:50:02,240 --> 00:50:04,000
- Precisely.
- Ultimately, it comes to this.

855
00:50:04,080 --> 00:50:05,160
There is no confusion.

856
00:50:05,280 --> 00:50:07,920
Three months is your
average duration on the platform.

857
00:50:08,000 --> 00:50:09,040
- Yes or no?
- Yes, sir.

858
00:50:09,120 --> 00:50:10,800
- And that's...
- It's a retention problem.

859
00:50:10,960 --> 00:50:11,800
Yes.

860
00:50:12,320 --> 00:50:13,840
Visit to booking.

861
00:50:13,920 --> 00:50:15,880
- Yes, sir. - The customer goes
to the site, the visit is done.

862
00:50:15,960 --> 00:50:18,320
Booking means that he paid
you an advance and booked the place.

863
00:50:18,920 --> 00:50:20,480
What was your conversion earlier?

864
00:50:20,600 --> 00:50:22,120
It was close to 30%, sir.

865
00:50:22,320 --> 00:50:23,200
30%!

866
00:50:24,000 --> 00:50:25,760
- Yes, 30.
- Not possible, bro.

867
00:50:25,920 --> 00:50:28,440
- Let me tell you...
- That's one lakh bookings a month.

868
00:50:28,520 --> 00:50:29,880
Should I give you
the booking figures?

869
00:50:30,000 --> 00:50:31,600
- Visits...
- Okay.

870
00:50:31,800 --> 00:50:34,240
Look, clear this...
Here's what is happening.

871
00:50:34,480 --> 00:50:36,360
You're saying so much so quickly

872
00:50:36,440 --> 00:50:38,560
- that we cannot close
even a single point. - Yes.

873
00:50:38,720 --> 00:50:42,080
Let me tell you this
in very clear terms.

874
00:50:42,760 --> 00:50:44,160
There's a metric in place.

875
00:50:44,520 --> 00:50:45,720
Give me the number of visitors.

876
00:50:45,800 --> 00:50:49,520
- You could quote unique visitors
or total visitors. - Total.

877
00:50:49,720 --> 00:50:52,280
And the booking conversion.

878
00:50:52,360 --> 00:50:54,200
- I'll talk about
all visits to booking. - Okay.

879
00:50:54,280 --> 00:50:57,080
From the point of search
to the final booking,

880
00:50:57,160 --> 00:50:58,880
- that is quite a low number, sir.
- Tell me.

881
00:50:59,000 --> 00:51:00,040
Around 10%.

882
00:51:05,160 --> 00:51:06,800
It's just not possible. Anyway.

883
00:51:11,280 --> 00:51:13,160
Our total monthly cost
is Rs. 8 lakhs.

884
00:51:20,640 --> 00:51:24,680
We project our top line or bookings

885
00:51:24,760 --> 00:51:26,560
to be around Rs. 45 crores.

886
00:51:26,760 --> 00:51:27,680
That was because

887
00:51:27,760 --> 00:51:30,520
we would have retained
the properties

888
00:51:30,600 --> 00:51:33,240
we were going to add this year
by maintaining good relations.

889
00:51:44,400 --> 00:51:46,440
I can't quote the exact amount,

890
00:51:46,560 --> 00:51:48,640
but we will break even really soon.

891
00:51:48,800 --> 00:51:52,760
Based on our profitability,
our burn should be

892
00:51:53,360 --> 00:51:55,960
around 2.5 crores.

893
00:51:56,040 --> 00:51:58,960
We'll make some profit.
Around Rs. 2 crores.

894
00:52:00,080 --> 00:52:01,640
For hostel owners,

895
00:52:01,960 --> 00:52:03,400
this at scale

896
00:52:03,480 --> 00:52:06,280
with a three-month retention
and seasonality.

897
00:52:06,440 --> 00:52:09,280
This isn't sensible in my opinion.

898
00:52:10,000 --> 00:52:10,800
I'm out.

899
00:52:10,880 --> 00:52:13,160
I want to tell you

900
00:52:13,240 --> 00:52:15,200
that you speak incessantly

901
00:52:15,520 --> 00:52:16,880
and fail to listen at times.

902
00:52:17,000 --> 00:52:19,280
There's a reason we have two ears
and one mouth.

903
00:52:19,440 --> 00:52:23,440
At times, you get so excited
about your own project,

904
00:52:23,560 --> 00:52:27,040
you don't focus
on what others are saying.

905
00:52:27,120 --> 00:52:29,480
That's just feedback
because it's very much like me.

906
00:52:30,200 --> 00:52:33,320
The biggest problem here is,
whosoever makes a marketplace

907
00:52:33,520 --> 00:52:36,480
pumps in not
hundreds of millions of dollars,

908
00:52:36,760 --> 00:52:38,360
- but billions of dollars...
- Billions.

909
00:52:38,800 --> 00:52:40,240
To build a large business.

910
00:52:41,080 --> 00:52:43,320
You speak of profitability.

911
00:52:43,440 --> 00:52:44,400
That's just not possible.

912
00:52:44,480 --> 00:52:46,240
- Which one...
- It's impossible.

913
00:52:47,640 --> 00:52:50,680
Secondly, I asked you about
your conversion metrics.

914
00:52:51,040 --> 00:52:52,400
You did not know.

915
00:52:52,600 --> 00:52:55,320
You should be honest
and say upfront you don't know.

916
00:52:55,880 --> 00:52:58,720
Whether it's your energy
or something else...

917
00:52:58,800 --> 00:53:01,280
You're a smooth-talker
and are quick to answer,

918
00:53:02,000 --> 00:53:04,160
- but you can't build a business
on words, my friend. - Of course.

919
00:53:04,280 --> 00:53:08,480
I believe you have a goal
and possess the energy too,

920
00:53:09,040 --> 00:53:11,280
but you lack business maturity.

921
00:53:11,520 --> 00:53:13,200
So, I am out. Good luck to you.

922
00:53:13,440 --> 00:53:14,280
Okay.

923
00:53:15,920 --> 00:53:16,840
The problem is big.

924
00:53:16,920 --> 00:53:18,800
I am also scared of this industry.

925
00:53:19,560 --> 00:53:21,800
There have been
many players until now.

926
00:53:21,960 --> 00:53:24,120
As I mentioned OYO and others.

927
00:53:24,200 --> 00:53:25,480
I'm scared of this industry

928
00:53:25,560 --> 00:53:27,360
because I don't know
when it will be profitable.

929
00:53:27,840 --> 00:53:28,880
The chances are bleak.

930
00:53:29,720 --> 00:53:31,080
You have a lot of energy.

931
00:53:31,160 --> 00:53:33,400
Whether you have two ears
and one mouth,

932
00:53:33,480 --> 00:53:35,880
draw the energy
wherever it is coming from.

933
00:53:35,960 --> 00:53:37,240
That's your plus point.

934
00:53:37,320 --> 00:53:38,920
Energy needs to be directed though.

935
00:53:39,880 --> 00:53:40,760
I am out.

936
00:53:41,840 --> 00:53:43,680
I believe you're getting distracted.

937
00:53:43,880 --> 00:53:46,480
The pressure of making revenue
is getting to you.

938
00:53:54,960 --> 00:53:55,880
I'm out too.

939
00:54:01,760 --> 00:54:04,400
- You should think hard about how
you will solve this problem. - Yes.

940
00:54:04,480 --> 00:54:05,320
Sure, sir.

941
00:54:05,840 --> 00:54:08,440
I believe that instead
of targeting 100 cities

942
00:54:08,680 --> 00:54:11,480
and acquiring loads of hostels,

943
00:54:11,640 --> 00:54:13,000
you should target just two cities.

944
00:54:13,120 --> 00:54:15,440
Become the king of Kota

945
00:54:15,600 --> 00:54:17,960
- or the leader of Dehradun.
- Okay.

946
00:54:18,120 --> 00:54:20,600
That, in my opinion,
has a higher chance of success.

947
00:54:20,760 --> 00:54:22,360
Given the stage
at which your business is,

948
00:54:22,560 --> 00:54:25,480
it is unclear to me
whether after three years

949
00:54:25,760 --> 00:54:27,560
you wish to be a SaaS player,

950
00:54:27,720 --> 00:54:30,840
- a marketplace or a brand.
- Yes.

951
00:54:30,920 --> 00:54:32,280
For that reason, I am out.

952
00:54:32,520 --> 00:54:34,920
- Best wishes to you.
- Thank you.

953
00:54:35,000 --> 00:54:37,440
I hope you become the king
of Dehradun or Kota soon.

954
00:54:58,360 --> 00:54:59,440
- Thank you, sir.
- Awesome.

955
00:55:00,280 --> 00:55:01,640
[poignant music playing]

956
00:56:26,840 --> 00:56:28,000
Today's question

957
00:56:28,200 --> 00:56:30,640
is by Nehal Athani from Belgaum.

958
00:56:30,960 --> 00:56:34,560
'Ma'am, I am part of
my family's hardware business'

959
00:57:36,400 --> 00:57:37,240
Got it.

